{"id":4314655,"url":"https://alion.io/job/lucidya-it-manager-saudi-only","title":"IT Manager (Saudi Only)","company":{"id":6191,"name":"Lucidya","domain":"lucidya.com","url":"https://alion.io/company/lucidya","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"C","score":66,"open_postings":30,"ghost_share":0.567,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Riyadh, Saudi Arabia"],"countries":["SA"],"hiring_countries":["SA"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Claude Code","optional":false},{"name":"Copilot","optional":false},{"name":"Cursor","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"JavaScript","optional":false},{"name":"LLM","optional":false},{"name":"n8n","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"TypeScript","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Zapier","optional":false}],"status":"live","first_seen_at":"2026-11-14T14:58:29Z","employer_posted_date":"2026-11-14","last_verified_at":"2026-11-14T14:58:29Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About the Role\nLucidya is looking for a hands-on, forward-thinking IT Manager to own and modernize our internal technology ecosystem.\nThis is not a traditional IT support role, and it is not a role for someone whose first instinct is to buy another SaaS tool. Our default is to build before we buy: we want someone who uses agentic AI (AI coding agents, LLM-powered workflows, and autonomous agents) to design, build, and run internal tools that fit exactly how Lucidya works. We buy third-party software only when building clearly doesn’t make sense.\nYou will lead a small IT team by example. You set the direction, but you are also the person who configures the firewall, writes the integration, and ships the internal tool yourself. You will work proactively with People (HR), Finance, Legal, and every other relevant department to find inefficiencies before anyone reports them, especially across onboarding, offboarding, and the full lifecycle of company assets.\nKey Responsibilities\nAgentic AI and Internal Tooling\nLead the use of agentic AI and AI coding tools to build internal applications, automations, and integrations in place of new third-party subscriptions wherever practical.\nRun a build-vs-buy assessment for every new tooling request and for existing SaaS renewals. Replace paid tools with internally built solutions where that reduces cost, complexity, or lock-in.\nDesign, deploy, and maintain AI agents and AI-powered workflows that remove repetitive work across IT, HR, Finance, and operations.\nTreat internal tools as products: gather requirements from internal users, ship iteratively, document, monitor, and keep improving them.\nSet standards for how internal AI-built tools are secured, reviewed, version-controlled, and maintained so they remain reliable as the company grows.\nAsset Management\nOwn the full lifecycle of company assets (laptops, peripherals, network equipment, licenses, and other hardware and software) from procurement and receipt through assignment, maintenance, repair, recovery, and disposal.\nBuild and maintain a single, accurate source of truth for all assets, with clear ownership, location, condition, warranty, and assignment history.\nManage asset logistics for a fully remote, multi-country workforce, including shipping, collection, and secure recovery of devices from departing employees.\nWork with Finance on asset purchasing, budgeting, capitalization, depreciation, and reconciliation, and run regular asset audits.\nManage device enrollment, configuration, and security through MDM, including remote lock and wipe when needed.\nTrack software licenses and SaaS seats, reclaim unused licenses, and eliminate waste.\nCross-Department Operational Efficiency\nProactively partner with People, Finance, Legal, Security, Engineering, and other teams to map their processes and identify opportunities for automation and simplification, without waiting to be asked.\nOwn an end-to-end, automated onboarding experience: account creation, access provisioning, device preparation and delivery, and day-one readiness, coordinated with HR and hiring managers.\nOwn a reliable, automated offboarding process: same-day access revocation, data handover, asset recovery, and license reclamation, coordinated with HR and Finance.\nAutomate approvals, reporting, procurement requests, and support workflows across departments.\nDefine and report on operational metrics (time to onboard, offboarding completion, asset recovery rate, SaaS spend, ticket volume) and use them to drive continuous improvement.\nInfrastructure, Identity, and Security\nOwn and manage Lucidya’s internal IT systems, SaaS applications, identity, access, networks, and technology operations.\nSet up, maintain, and troubleshoot office network and internet infrastructure, including firewalls, routers, switches, Wi-Fi access points, and fiber connectivity.\nDiagnose and resolve firewall, internet, fiber, LAN, DNS, DHCP, and Wi-Fi issues, coordinating with ISPs and vendors when required.\nManage identity and access practices, including SSO, MFA, RBAC, and automated provisioning and deprovisioning.\nWork closely with Security and Data Protection to keep internal systems compliant with company policies and applicable regulations (such as Saudi PDPL).\nMaintain documentation, monitoring, and operational reliability across internal systems and office infrastructure.\nTeam Leadership\nLead, mentor, and grow the IT team, setting clear priorities, standards, and accountability.\nLead by example: stay hands-on in day-to-day technical work, and model the automation-first, build-first mindset you expect from the team.\nUpskill the team on agentic AI tools and modern automation practices.\nRequirements\n6+ years of experience in IT, systems engineering, network administration, business systems, or a related technical role, including at least 2 years managing a team.\nA track record of leading by example: you have managed people while remaining hands-on with infrastructure, scripting, and integrations.\n Proven, hands-on experience in IT asset management, including lifecycle management, inventory systems, MDM, audits, license management, and coordination with Finance. Experience managing assets for remote or distributed teams is a strong plus.\nDemonstrated experience using agentic AI or AI coding tools (such as Claude Code, Cursor, GitHub Copilot, or similar) to build working internal tools, not just experimenting with them.\nExperience with AI APIs, LLMs, and building AI agents or AI-powered workflows.\nExamples of replacing or avoiding third-party tools by building internal solutions, with measurable cost or efficiency results.\nExperience designing and running automated onboarding and offboarding processes in partnership with HR and Finance.\nStrong scripting ability in Python, JavaScript/TypeScript, PowerShell, or similar.\nHands-on experience with APIs, webhooks, OAuth, SSO, and system integrations.\nExperience with workflow automation platforms such as n8n, Make, Zapier, or Workato.\nHands-on networking experience configuring and troubleshooting firewalls, routers, switches, Wi-Fi networks, and business internet and fiber connections.\nSolid understanding of identity management, cybersecurity, and access controls.\nStrong communication skills and the ability to work with non-technical stakeholders across departments.\nIdeal Candidate\nYou combine the mindset of an IT Manager, a Systems & Network Engineer, an AI-native builder, and an Internal Product Owner.\nWhen someone asks for a new tool, your first question is:\n“Can we build this ourselves, quickly and securely, with AI?”\nWhen you see a manual process, you ask:\n“Why are we doing this by hand, and how do we automate it?”\nYou don’t wait for HR or Finance to come to you with a problem. You go to them with a better way of working.\nYou lead your team from the front. You can spend the morning planning next quarter’s roadmap with the Finance team, the afternoon shipping an internal tool with an AI coding agent, and still be the one who figures out why the office Wi-Fi is down and gets everyone back online.\nSuccess in This Role\nSuccess will be measured by:\nAccurate, audit-ready asset records with high device recovery rates and minimal asset loss.\nFast, fully automated onboarding and offboarding, with access revoked on the last day without exception.\nReduced SaaS spend through internally built tools and reclaimed licenses.\nMeaningful internal tools and AI agents in active use across departments.\nMeasurable efficiency gains for HR, Finance, and other teams from proactive process improvements.\nReliable and secure office network and internet connectivity.\nStrong identity, access, and security governance across internal systems.\nA capable, motivated IT team that shares the build-first, AI-first mindset.","description_format":"text","description_chars":7794,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Saudi Arabia","iso":"SA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Social Media Marketing","Conversational AI","Contact Center Software","Social Media Analytics & Listening"],"lifecycle":[{"event":"open","at":"2026-11-14T14:58:29Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":35,"reasons":["conf:2","win:early"],"computed_at":"2026-11-14T17:30:35Z"},"pay":null,"html_url":"https://alion.io/job/lucidya-it-manager-saudi-only","json_url":"https://alion.io/job/lucidya-it-manager-saudi-only.json","meta":{"generated_at":"2026-11-14T17:30:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20292,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6191},"rest":"https://alion.io/mcp/rest/get_company?id=6191"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flucidya-it-manager-saudi-only"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flucidya-it-manager-saudi-only"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flucidya-it-manager-saudi-only"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lucidya-it-manager-saudi-only\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flucidya-it-manager-saudi-only"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4314655}},{"tool":"search_jobs","arguments":{"company":"lucidya.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4314655},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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