{"id":1823971,"url":"https://alion.io/job/lucy-group-infrastructure-cloud-operations-engineer-12-month-ftc","title":"Infrastructure & Cloud Operations Engineer - 12 month FTC","company":{"id":2274396,"name":"Lucy Group","domain":"lucygroup.com","url":"https://alion.io/company/lucygroup","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":19,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-14T06:34:16Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Oxford, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":68000,"max_usd":193000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Bicep","optional":false},{"name":"ITIL","optional":false},{"name":"Terraform","optional":false},{"name":"Active Directory","optional":true},{"name":"PowerShell","optional":true},{"name":"Service Desk","optional":true},{"name":"SharePoint","optional":true},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-05-08T11:27:28Z","employer_posted_date":"2026-05-08","last_verified_at":"2026-10-14T18:12:16Z","board_verified":true,"closed_at":null,"days_open":159,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":158},"description":"Job Purpose\nThe Cloud Infrastructure Engineer is responsible for implementing, supporting, and optimising Lucy Group’s public and private cloud platforms. Working across public and private cloud environments, the role delivers secure, resilient, and high-performing infrastructure services to support global operations. This includes managing deployments, monitoring performance, ensuring compliance with governance frameworks, and collaborating with colleagues to deliver enterprise-grade cloud capabilities.\nJob Context\nOperating within Group IS, the Cloud Infrastructure Engineer works alongside architects, other engineers, and cross-functional technology teams to deliver cloud infrastructure services. Reporting directly to Lead Cloud Architect, this role plays a key part in the execution of cloud strategies, technical implementations, and operational excellence initiatives. While the role does not have budgetary sign-off, it is instrumental in ensuring that cloud platforms meet business needs and governance standards.\nBusiness Overview\nLucy Group is an international group that makes the built environment sustainable. Our electric businesses advance the transition to a carbon-free world with infrastructure that enables renewable energy and smart cities. Our real estate businesses support sustainable living through responsible property development and investment.\nJob Dimensions\nOperational responsibility for cloud infrastructure supporting 1,000+ global users.\nImplementation and support of public cloud and private cloud environments.\nContribution to disaster recovery, performance optimisation, and capacity planning.\nCollaboration with network, security, and application teams to deliver integrated solutions.\nKey Accountabilities\nDeploy, configure, and maintain cloud services and infrastructure components in our public and private cloud environments.\nMonitor cloud environments to ensure performance, availability, and security compliance.\nImplement governance-aligned configurations and policies in line with architectural guidance.\nTroubleshoot and resolve cloud infrastructure issues, escalating as necessary.\nContribute to automation initiatives using Infrastructure as Code (IaC) and scripting.\nSupport backup, disaster recovery, and business continuity processes.\nWork with vendors and service providers to resolve incidents and implement improvements.\nMaintain accurate documentation of configurations, procedures, and changes.\nParticipate in project delivery, providing technical input and operational handover.\nStay current with cloud technology trends and recommend improvements where appropriate.\nExpand automation for cloud deployments to increase efficiency and reduce manual effort.\nIntroduce cloud-native monitoring tools to enhance observability and proactive issue detection.\nGain cross-training in DevOps practices to improve collaboration with development teams.\nQualifications, Experience & Skills\nDegree or equivalent experience in IT, Computer Science, or related discipline.\n3+ years in a cloud engineering or infrastructure operations role.\nHands-on experience with Microsoft Azure, AWS and/or Nutanix.\nKnowledge of virtualisation, networking, and storage technologies in cloud and hybrid contexts.\nExperience with Infrastructure as Code (IaC) tools such as Terraform, Bicep, or ARM templates.\nFamiliarity with cloud governance, compliance, and cost optimisation practices.\nITIL Foundation or equivalent service management experience.\nRelevant cloud certifications (e.g., Microsoft Certified: Azure Administrator Associate) are desirable.\nBehavioural Competencies\nTechnical Expertise - Maintains up-to-date knowledge of cloud infrastructure technologies.\nProblem-Solving - Applies logical and structured approaches to diagnosing and resolving issues.\nCollaboration - Works effectively within cross-functional teams.\nLearning Agility - Adapts quickly to new tools, processes, and technologies.\nResilience - Maintains focus and performance during incident resolution.\nAttention to Detail - Ensures quality and accuracy in configurations and documentation.\n\n Key Accountabilities\nDelivery and continuous improvement of Global IS services which support 1000+ staff across multiple sites around the world.\nParticipation in the design, delivery, and transition to service of local and remote Group IS projects.\nProvide support and guidance through escalation to our 1st and 2nd line IS operations.\nWork on BAU activities and infrastructure tasks\nDrive business value from invested Microsoft technologies such as Azure, M365, Intune, SharePoint \nMonitoring and support of the IT infrastructure to achieve maximum availability, performance, and value.\nLiaising with 3rd party suppliers and technology partners\nPerformance management of core infrastructure and cloud technologies \nProvide escalation for staff within the Infrastructure, Desktop, and IT Service Desk teams\nWork with other team members to continually improve all aspects of IT services that deliver value and enhanced the end-user experience.\n Qualifications, Experience & Skills\n3+ years hands-on technical experience in Infrastructure Operations\nITIL3/ITIL4 Certification, or 2+ years’ equivalent experience in an IT Service Management\nHands-on experience with Active Directory, Windows 10+, M365, Azure AD, SCCM, In-Tune, PowerShell, and end point security tools.\nBYOD/MDM Design, Deployment and Administration \nAbility to plan and prioritize workload for self and others with minimal supervision\nUnderstand complex architecture across multiple environment stacks and technologies\nAn understanding of Information Security (InfoSec) and Cyber Security fundamentals\nBehavioural Competencies\nOrganizational awareness and data literacy \nCreativity and innovation \nProject management and facilitation\nAttention to detail and 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