{"id":1823968,"url":"https://alion.io/job/lucy-group-sales-and-tendering-engineer","title":"Sales and Tendering Engineer","company":{"id":2525526,"name":"Lucy Electric","domain":"lucyelectric.com","url":"https://alion.io/company/lucyelectric","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":94,"open_postings":41,"ghost_share":0,"stale_share":0.049,"repost_share":0,"time_to_fill_p50_days":91,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Thame, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-05-01T11:26:43Z","employer_posted_date":"2026-05-01","last_verified_at":"2026-11-02T16:48:19Z","board_verified":true,"closed_at":null,"days_open":185,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":185},"description":"Job Purpose\nTo support our external Sales Teams with the technical proposals needed to help drive profitable business. The ideal candidate will be familiar with the Electrical Utilities Market (DNO, IDNO, ICP, EV, Renewables, rail sectors or export markets etc.). Our candidate will have excellent communication skills, good knowledge of the Electrical industry and preferably hold an HNC or higher in electrical engineering.\nJob Dimensions\nAs a member of the sales and tendering team you will be on the ‘front line’, dealing with initial customer contact through email, telephone calls, answering technical product questions and collating and issuing appropriate sales materials and quotations as guided by the sales team.\nFully supported by the Sales Channel Heads and other departments, you will take ownership to ensure our customers receive best in class customer service, responding to their enquiry or request for information with enthusiasm and professionalism.\nThe role may involve travel to other Lucy Group offices in the UK and customer premises. This will also involve direct support to the external sales team, assisting them with their external activities.\nThe role is a salaried position, offered at a competitive market rate + benefits working for a prestigious UK manufacturer.\nKey Accountabilities\nSupport the Sales Teams with the sales and tendering process by assisting with tender preparation, administration, contract handover, customer call handling and sales generation.\nSupport the Sales Teams to gather their data and help with the return actions.\nCommunicate customer requirements internally. \nManage Customer order handover to Customer Services/ Contract Management team.\nFollow-up open tenders to assist the Sales Teams.\nSupport for UK Distributors.\nSupport L1 (L1 - “standard product enquiries”) Technical Queries received by either phone or email.\nTo undertake any other duties and responsibilities as required / instructed to maintain and / or improve the efficiency, quality and service provided by the company. \nComply with all company policies and procedures and maintain confidentiality of information relating to the company’s business and staff.\nJob Context\nThe position is responsible for:\nReceiving customer enquiries via email, telephone and web-based portals\nReviewing specification documents including technical drawings and schematics, understand the customer requirements, clarifying where necessary, and matching the application with the most suitable product offering.\nChampioning the customer enquiry internally, coordinating, and driving the input from other departments including, but not limited to, Operations, Technical, Marketing, Quality, Logistics, Finance, Customer Services, Legal.\nCompletion of Customer Pre-qualification questionnaires\nAuthoring of Customer quotations from a data base of pre-configured products\nAuthoring of Customer tenders with bespoke solutions\nMaintenance of Tender Procedures and documentation eg. Tender templates/descriptions, Literature/IOMs/Type Test Certs for inclusion in tenders, tenders themselves, skeleton files and post sales Contracts handover. \nOperating and updating the CRM system\nArchive Control\nQualifications, Experience & Skills\nGCSE in Maths, English and a Science or ICT subject\nCompetent in the use of Microsoft Office (Excel, Word and Outlook)\nExperience of quoting capital equipment worldwide including working from engineering drawings, electrical schematics or reading from technical specifications would be an advantage\nDesirable Qualifications and Experience:\nFamiliar with the UK Electrical Utilities Market via either DNO or IDNO, ICP, EV, Renewables or rail sectors \nSimilar B2B experience gained in other sectors such as Oil & Gas, Infrastructure or Transportation would be a useful alternative\nFamiliar with export markets, using INCO terms and tender bonds\nExperience of working with CAD applications\nExperience of the use of project management tools/practices \nDegree/HND/GNVQ qualification in Electrical Engineering would be a distinct advantage\nEssential Skills:\nExperience in administering a CRM application\nExperience of project management techniques and tools would be useful\nDesirable Skills:\nSound understanding of contractual and INCO terms and conditions\nUnderstanding and application of commercial terminology e.g. margins & factors\nBehavioral Competencies:\nYou will have excellent attention to detail\nYour excellent organisational skills will ensure the team pulls together\nYour ability to prioritise work and operate to tight deadlines whilst managing the expectations of all stake holders will ensure best in class customer service\nValues:\nWe support and respect each other, we collaborate, continually improve and we ‘can do’\nKey Accountabilities\nSupport the Sales Teams with the sales and tendering process by assisting with tender preparation, administration, contract handover, customer call handling and sales generation.\nSupport the Sales Teams to gather their data and help with the return actions.\nCommunicate customer requirements internally. \nManage Customer order handover to Customer Services/ Contract Management team.\nFollow-up open tenders to assist the Sales Teams.\nSupport for UK Distributors.\nSupport L1 (L1 - “standard product enquiries”) Technical Queries received by either phone or email.\nTo undertake any other duties and responsibilities as required / instructed to maintain and / or improve the efficiency, quality and service provided by the company. \nComply with all company policies and procedures and maintain confidentiality of information relating to the company’s business and staff.\n Qualifications, Experience & Skills\nGCSE in Maths, English and a Science or ICT subject\nCompetent in the use of Microsoft Office (Excel, Word and Outlook)\nExperience of quoting capital equipment worldwide including working from engineering drawings, electrical schematics or reading from technical specifications would be an advantage\nDesirable Qualifications and Experience:\nFamiliar with the UK Electrical Utilities Market via either DNO or IDNO, ICP, EV, Renewables or rail sectors \nSimilar B2B experience gained in other sectors such as Oil & Gas, Infrastructure or Transportation would be a useful alternative\nFamiliar with export markets, using INCO terms and tender bonds\nExperience of working with CAD applications\nExperience of the use of project management tools/practices \nDegree/HND/GNVQ qualification in Electrical Engineering would be a distinct advantage\nEssential Skills:\nExperience in administering a CRM application\nExperience of project management techniques and tools would be useful\nDesirable Skills:\nSound understanding of contractual and INCO terms and conditions\nUnderstanding and application of commercial terminology e.g. margins & 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