Cloud Administrator

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Cloud Administrator is responsible for the day-to-day operation and support of LucyRx’s Azure cloud environments, with a focus on stability, security, cost awareness, and operational consistency. This role translates defined cloud standards into reliable execution, ensuring that cloud platforms are operated correctly and issues are addressed quickly and methodically. The Cloud Administrator serves as a key link between Cloud Engineers (who build the platform) and Systems Administrators (who support users and applications), ensuring cloud resources remain healthy, secure, and well-governed.

Role and Responsibilities:

The Cloud Administrator’s daily activities center on operating cloud platforms, responding to alerts and incidents, and enforcing standards established by cloud engineering and security leadership. This is a hands-on operational role with increasing responsibility for judgment and ownership as experience grows.

CORE RESPONSIBILITIES

·Operate and maintain Azure resources (compute, storage, networking) in accordance with established platform standards and security requirements.

·Monitor cloud workloads, dashboards, and alerts; investigate and remediate operational issues promptly.

·Execute cloud change management, including routine updates, configuration changes, and incident response activities.

·Manage RBAC, identity integration, and access reviews across Azure, Entra ID, and related services.

·Support cloud governance controls, including tagging, policy compliance, cost monitoring, and usage reviews.

·Assist with troubleshooting cloud-related issues impacting applications, users, or downstream systems.

·Partner with Cloud Engineers to validate new deployments and ensure operational readiness before handoff.

·Partner with Infrastructure Security Engineers to ensure security controls are operating as intended.

·Document operational procedures, configurations, and resolutions to improve repeatability and reduce escalation load.

·Participate in incident reviews and contribute to improvements in runbooks, monitoring, and response processes.

Qualifications & Education Requirements:

·2+ years of experience in cloud administration or cloud-adjacent infrastructure roles.

·Hands-on experience operating Azure environments, including compute, storage, and basic networking components.

·Working knowledge of identity and access management, including RBAC and Entra ID integration.

·Understanding of cloud networking fundamentals, including DNS, routing concepts, and connectivity patterns.

·Familiarity with cloud monitoring, alerting, and incident response workflows.

·Strong troubleshooting skills and a disciplined, documented approach to operations.

·Ability to follow standards while knowing when to escalate issues appropriately.

·AZ-104 (Azure Administrator Associate) or equivalent practical experience.

·Bachelor’s degree in Information Technology, Computer Science, or a related field preferred.

·Equivalent cloud operations experience, certifications, and demonstrated outcomes are accepted in lieu of a degree.

Preferences:

·Experience supporting environments in regulated industries (e.g., PBM, healthcare, financial services).

·Familiarity with hybrid cloud environments and on-prem to cloud integrations.

·Exposure to cost management practices, cloud governance frameworks, or reliability engineering concepts.

·Interest in progressing toward Senior Cloud Administrator or Cloud Engineer roles over time.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This is a largely sedentary role; however, some standing, walking, bending, and reaching may be required.Regularly operates in an office or home office setting which involves utilizing a computer, mouse, keyboard, and occasionally operating other standard office equipment, such as printer, copier, phone.Travel may be required by either car or airplane, or a combination of multiple modes of transportation.

What We Do

LucyRx is an independent, next-generation pharmacy benefits manager (PBM) transforming how healthcare works. We’re fixing what’s broken in the PBM industry by putting people first and challenging outdated norms. For too long, traditional PBMs have prioritized profit over patients, and we believe that’s just plain wrong.

LucyRx offers bold, innovative solutions powered by LucyIQ, our proprietary AI platform, to deliver actionable insights that lower costs, improve care, and simplify prescription management. Backed by a $500M capital investment, our high-touch service model and network of over 65,000 pharmacies are trusted by 1,200 clients and 500,000 members.

While we’re new to the PBM space, LucyRx is built on decades of leadership experience and a commitment to meaningful change. We’re a nimble, remote-first team with a bold mission to redefine pharmacy benefits-and we’re just getting started.

What It’s Like to Work at LucyRx

At LucyRx, we’re a fast-moving team dedicated to making healthcare simpler, fairer, and more effective. Joining us means being part of a dynamic, mission-driven group that works collaboratively to challenge outdated industry practices and redefine what’s possible in pharmacy benefits.

We value accountability, innovation, and a relentless focus on making an impact. Here, you’ll find a supportive culture that encourages you to bring your whole self to work, share bold ideas, and grow alongside smart, driven colleagues who are passionate about fixing the PBM industry.

Education philosophy (applies to all roles): LucyRx values demonstrated capability and experience first. A bachelor’s degree is preferred but not required where equivalent hands-on experience, certifications, and outcomes are demonstrated.

For senior and advanced roles, demonstrated platform ownership, automation, architectural decision-making, and measurable outcomes are weighted more heavily than formal education.

If you’re ready to roll up your sleeves and make a real difference, we’d love to have you on our team.