M365 Administrator

We are looking for a M365 Administrator to join our team.

Jelentkezem

Responsibilities

• Administer Microsoft 365 services, Exchange Online, Teams, Teams Phone and Teams Rooms, Places, Planner, Loop, etc. in anlarge Enterprise environment.
• Handle Level 2 or Level 3 incidents according to the assigned role, troubleshoot issuesand contribute to root cause analysis.
• Process service requests for mailboxes, groups, permissions, policiesand service configuration.
• Support email security gateways and secure email relay services, including mail flow, delivery issuesand application connections.
• Test and implement changes through the agreed change management process.
• Investigate authentication, directory synchronization and application access issues affecting Microsoft 365, working with identity, networkand endpoint support teams where needed.
• Install Exchange Server updates and maintainthe health of the Exchange application on the remaining in-scope server.
• Monitor service health and review Microsoft announcements for changes that require operational action.
• Write and maintainPowerShell scripts and Microsoft Graph integrations to automate administration and reporting.
• Keep tickets, operating manuals, runbooks, FAQsand knowledge articles up to date.
• Produce reports on service performance, usageand governance findings.
• Work with Microsoft, other vendorsand internal teams to resolve issues and keep stakeholders informed.
• Take part in knowledge transfer, service transitionand improvements to day-to-day operations.
• Participatein on-call duty, providing support outside office hours if needed in critsitsituations.

The Ideal Candidate

• Communicates clearly with colleagues, service ownersand users.
• Takesresponsibility for assigned tasks and follows them through tocompletion.
• Works well with other teams and provides clear handovers.
• Approaches technical problems methodically and stays calm under pressure.
• Recognizeswhen to escalate an issue or ask for specialist support.
• Is willing to learn and develop expertiseacross Microsoft 365 services.

Required Expertise

• Hands-on experience administering Microsoft 365 in an enterprise environment, particularly Exchange Online and/or Microsoft Teams.
• Experience handling incidents, fulfilling service requestsand implementing approved changes.
• Working knowledge of SMTP, DNS, mail routing, SPF, DKIMand DMARC.
• Understanding ofActive Directory, Microsoft Entra IDand directory synchronization as they relate to Microsoft 365.
• Practical experience using PowerShell for administration and troubleshooting.
• Understanding ofnetworking, authentication, permissionsand secure administrative access.
• Experience working with an ITSM platform to record and manage incidents, requestsand changes.
• Fluent spoken and written English.
• Willingness to participate in a shared on-call support rotation, ensuring 24/7 service availability.

Preferred Skills / Experience

• Experience with Proofpoint Email Protection, Proofpoint Secure Email Relayor similar services.
• Experience with Teams Phone, Teams Roomsor call quality troubleshooting.
• Experience supporting Exchange Server in a hybrid environment used for identity and recipient management.
• Experience with Microsoft Graph, service principals, application permissionsand source control for scripts.
• Knowledge of SharePoint Online, OneDrive for Business, Power Apps, Power Automate, Microsoft Copilot Studio, Microsoft 365 Copilot or Microsoft Purview Information Protection.
• Experience with RencoreGovernance, Nexthink or similar tools.
• Experience with service transitions and ITIL-based service management.
• Relevant Microsoft certifications.
• German language skills.

Whatweareproudtoprovideyouwith

• Hybridworkingwithevenonlyweekly2 officedaysand flexibleworkinghoursbasedoncoretime.
• Financial benefitssuchasan outstanding amountof cafeteria, referralrewardand team orindividualrewardbasedonyouraccomplishments.
• Corporatehealthinsurancepackageatoneof thelargestprivatehealthcareproviderswithnationwidecoverage.
• Carefullydesignedcareerpaths, withtheappropriatetrainingcoursesand projectstoaccomplishyouraimssuchaslanguagecourses, techtalksand trainingsforyourneeds.
• Lufthansa Group flightticketdiscounts.
• What'smore, ifyouareinterestedin ouradditionalbenefits: checkout ourbenefits page.

Ourcommunityis characterizedbymutualrespectand a spiritof helpfulness. Thishighlevelof professionalism, combinedwithdiversepersonalities, willhelpyougo throughyourdailylife in a goodmoodwhilemakingthemost of yourskillsand talents.

In additiontoan inclusiveand helpfulatmosphere, trustis alsoan importantvalueforus. Youcanrelyonuswithanythingrightfromyourfirstday, and wealsotrustyoutotheutmostextent.

Areyoureadytoflywithus? Applynow!

Állás adatai

Pozíció megnevezés:

M365 Administrator

Munkavégzés helye:

Budapest (weekly 2x office)

Terület:

Szoftverfejlesztés

Napi munkaidő:

8

Munkarend:

Irodai, telefonos készenléttel

Nyelvek:

Angol

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Lufthansa Systems Hungária Kft.

1117 Budapest,

Neumann János u. 1/E

Infopark E épület

6722 Szeged,

Gutenberg u. 25-27. A épület 2.

Telefon: +36 (1) 882-4900

[email protected]

https://www.lhsystems.hu

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