{"id":4213818,"url":"https://alion.io/job/lululemon-3pl-program-manager-nam","title":"3PL Program Manager, NAM","company":{"id":39416,"name":"Lululemon","domain":"lululemon.com","url":"https://alion.io/company/lululemon","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":{"grade":"A","score":100,"open_postings":18,"ghost_share":0,"stale_share":0,"repost_share":0.167,"time_to_fill_p50_days":13,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-13T01:58:19Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T01:58:19Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"who we are\nlululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.\njob summary\nWith the leadership and support of the Senior Manager, 3PL NAM, and in close partnership with our regional fulfilment leadership teams, the Manager owns the relationships with our 3rd party partners and effectively builds capabilities with our outsourced distribution center partners to maximize results and to ensure our partners operate within agreed SLA’s and budget. At the same time the 3rd party distribution manager brings learnings from our global partners back into our organization (and vice versa) and drives synergies between and across our global partners. You’ll play a pivotal role in connecting internal and external capabilities and will act as the first go-to person for our 3PL Distribution partners.\ncore responsibilities\nDrive and coordinate the preparation of and participate in monthly/quarterly and annual performance reviews with our 3rd party DC partners\nLead the creation, documentation and review of standard operating procedures (SOP’s) with our partners to ensure operating processes are clear and documented\nDevelop and document appropriate internal processes that promote budget monitoring capabilities and create synergies between our different partners\nSupport the regional fulfilment leadership team in timely processing of accruals and provide insights to help explain potential variance to budget, if any\nLead the creation of and annual revision process of our SLA’s in close coordination with our regional distribution leadership (stakeholders) and act as the first go-to person for our partners when it comes to rate and/or contract reviews associated\nLead RFP/RFI process for new partner selections in close partnership with our procurement and regional leadership teams\nOwn the creation and maintenance of the contract and SLA repository for your region\nSupport with the creation of lululemon’s third party distribution short and long term strategy for the region\nCoordinate between legal, procurement and other internal stakeholders to ensure contract/rates/sla’s and compliance metrics are tailored to your region while making sure they remain aligned globally\nCoordinate and drive key initiatives between internal stakeholders and our 3rd party DC teams that drive enhanced capabilities, throughput, and ultimately increase guest experience\nLead regular service level requirement reviews with key stakeholders, and ensure these are embedded into SLA’s, processes and/or performance reviews with our partner(s) \nPartner with global teams and regional leaders to drive the continuous improvement program to improve 3rd party DC performance\nAdvise cross functional partners on the 3rd party DC’s capabilities, constraints, and workarounds by summarizing performance expectations from 3rd party DC partners and providing qualitative and quantitative feedback to internal stakeholders\nSupport the regional distribution leadership for effective management of the service level agreement with the 3rd party DC partners by owning alignment of data integrations that support our internal reporting platforms\nqualifications\nBusiness administration, operations management, supply chain management, logistics, industrial engineering, or equivalent training desired\nMinimum of 5 years experience as a manager in distribution operations preferably for a multi-channel retailer or like-minded industry brand \nMinimum of 3 years experience in managing 3rd party logistics provider(s) in a fast-paced and fast-growing environment\nClear communications skills to inspire, motivate and provide cross-functional leadership \nStrong IT skills (Microsoft office applications, familiar with WMS software applications and retail systems) \nSound responsive analytical and problem-solving skills\nAbility to think “outside of the box,” enjoys challenges and is solutions-oriented \nmust haves\nAcknowledge the presence of choice in every moment and take personal responsibility for your life.\nPossess an entrepreneurial spirit and continuously innovate to achieve great results. \nCommunicate with honesty and kindness and create the space for others to do the same. \nLead with courage, knowing the possibility of greatness is bigger than the fear of failure. \nFoster connection by putting people first and building trusting relationships. \nIntegrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously. \nadditional notes\nPlease note: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of employment visa at this time for this role.\ncompensation and benefits package\nlululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $112,000 - $147,000 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.\nAt lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:\nExtended health and dental benefits, and mental health plans \nPaid time off \nSavings and retirement plan matching \nGenerous employee discount \nFitness & yoga classes \nParenthood top-up \nExtensive catalog of development course offerings \nPeople networks, mentorship programs, and leadership series (to name a few) \nNote: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.\n\nworkplace arrangement\nHybrid\nIn-person collaboration and connection isimportant to our culture. Work is performed onsite, minimum 4 days per week.\n#LI-Onsite#LI-AA1","description_format":"text","description_chars":6879,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Apparel & Fashion Brands","Sportswear & Activewear"],"lifecycle":[{"event":"open","at":"2026-11-13T01:58:19Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":13,"reasons":["conf:3","win:early","comp:brand"],"computed_at":"2026-11-13T05:19:28Z"},"pay":null,"html_url":"https://alion.io/job/lululemon-3pl-program-manager-nam","json_url":"https://alion.io/job/lululemon-3pl-program-manager-nam.json","meta":{"generated_at":"2026-11-13T05:19:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11270,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":39416},"rest":"https://alion.io/mcp/rest/get_company?id=39416"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flululemon-3pl-program-manager-nam"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flululemon-3pl-program-manager-nam"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flululemon-3pl-program-manager-nam"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lululemon-3pl-program-manager-nam\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flululemon-3pl-program-manager-nam"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4213818}},{"tool":"search_jobs","arguments":{"company":"lululemon.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4213818},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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