ACCOUNT DIRECTOR II

Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world.

By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next.

At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future.

The Role

Works closely and collaboratively with the regional team members to identify and develop sales opportunities, provide product solutions, ensure customer satisfaction, and maintains positive ongoing relationships within the customers/prospect to maximize sales for the company. Introduces company products and services to new and/or existing customers. Responsible for the development, implementation of strategic and tactical sales account plans. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels.

The Main Responsibilities

• Develops and manages relationships with acquired and/or existing customers HQ and/or decision making executives in Singapore or SEA in order to gain strategic positioning with decision makers, attain additional business, and retain existing revenue.
• Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company.
• Identifying and winning new high value and strategic enterprise customers to achieve targets
• Channel partner network and management in the region.
• Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas.
• Provides comprehensive account plans and strategies to win new business from new and/or existing accounts.
• Demonstrates knowledge of the company’s entire product suite. May have more in-depth knowledge on a subset of products and/or services.
• Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.
• To manage internal sales business management responsibilities including sales opportunity forecasting, reporting, account reviews and opportunity management.
• Provides input to sales management about trends and changes taking place within the customer’s organization and makes recommendations about future courses of action necessary of the company towards improving its position with the customer.
• Be a subject matter champion in Managed Security or Cloud Transformation or Adaptive Networks. Candidates must have a minimum of 2 subjects.

What We Look For in a Candidate

Basic Qualifications:

• 10+ years of industry sales experience.
• Minimum skills required to perform in this role.

Preferred Experience

• Experience: 10+ yrs industry specific sales experience. Attention to detail with good organizational capabilities.
• Ability to prioritize with good time management skills.
• To establish a sales portfolio plan that set-out the strategy to achieve your key performance metrics and build a sustainable pipeline over the next 12-24 months.
• To develop and maintain in depth knowledge of the Prospects business and technology environment and drivers, relevant for the application of managed services.
• Ability to open doors with Senior Executives/CXO in the South East Asia market
• Applying business and commercial fundamentals and success criteria to inform planning and decision making
• Knowledge and understanding of the technology (network, cloud, cybersecurity) industry's competitive landscape.
• Experience with Salesforce.com preferred. Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close.
• Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction.
• Proficient in MS office products: Outlook, Word, Excel, and PowerPoint.
• Requires at least 50% or more of time conducting sales activities outside of the office.

Compensation

What to Expect Next

Requisition #: 342112

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen’s Privacy Notice, please visit:

https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.