{"id":3567700,"url":"https://alion.io/job/lumen-technologies-lead-technical-project-manager-india","title":"LEAD TECHNICAL PROJECT MANAGER-INDIA","company":{"id":94167,"name":"Lumen Technologies","domain":"lumen.com","url":"https://alion.io/company/lumen-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"B","score":81,"open_postings":36,"ghost_share":0.111,"stale_share":0.194,"repost_share":0.5,"time_to_fill_p50_days":46,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Product","role_family":"Product","seniority":"lead","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":51000,"period":"year","method":"role_seniority_country_cell","sample_n":17},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Agile","optional":false},{"name":"Azure","optional":false},{"name":"Jira","optional":false},{"name":"Scrum","optional":false},{"name":"C#","optional":true},{"name":"Confluence","optional":true},{"name":"Microsoft Excel","optional":true},{"name":"Smartsheet","optional":true},{"name":"Statistical Process Control","optional":true},{"name":"Waterfall","optional":true}],"status":"live","first_seen_at":"2026-10-07T18:44:54Z","employer_posted_date":"2026-10-31","last_verified_at":"2026-11-09T04:27:20Z","board_verified":true,"closed_at":null,"days_open":32,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":32},"description":"Lumen is the trusted network for the AI-powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high-performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.\nAt Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.\nThis is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI-ready connectivity, join us today.\nThe Role\nLumen's Customer Financial Services team builds and runs the applications and processes behind billing, payments, collections, credit, and other customer financial operations. The Strategic Transformation PMO within CFS drives the organization's most important initiatives, including major ERP programs on SAP BRIM and SAP S/4HANA Finance, platform modernization, and new AI-powered workflows built with leading technology partners.\nWe're looking for a Senior Project Manager to lead strategic initiatives and other key projects from planning through delivery. Many of our current initiatives involve ERP systems, so exposure to SAP or other ERP projects is valuable, and the role may expand to support other areas of CFS over time. You'll own project plans, timelines, and schedules; manage work in Jira; act as a product manager for your initiatives; run Agile ceremonies and PI planning; and give clear readouts to management. You'll work closely with IT teams in India and the United States, along with finance, business, and other cross-functional teams, and you'll help strengthen the PMO team's practices and tools.\nThe Main Responsibilities\nProject and Program Management\nPlan, lead, and deliver strategic transformation initiatives and other CFS projects from initiation through closure, on time, within scope, and within budget.\nBuild and maintain detailed project plans, timelines, schedules, milestones, and resource plans.\nTrack progress, dependencies, risks, issues, and decisions (RAID), and drive resolution and escalation as needed.\nManage scope and change requests, keeping stakeholders aligned on priorities and trade-offs.\nWork with IT teams in India and the US, and with finance, business, operations, and vendor teams, to coordinate cross-functional work and keep it moving.\nSupport budget tracking, capacity planning, and resource forecasting for assigned initiatives.\nERP Initiatives\nManage ERP initiatives, including projects on SAP BRIM and SAP S/4HANA Finance, such as implementations, enhancements, upgrades, and rollouts.\nManage the ERP project lifecycle, including requirements, design, build, testing, user acceptance testing, data migration, cutover, go-live, and hypercare.\nCoordinate SAP functional and technical teams, system integrators, and vendors to keep scope, quality, and timelines on track.\nManage integrations and dependencies between ERP and surrounding systems, including .NET and Azure applications, billing platforms, and downstream finance and reporting systems.\nPlan and track release and environment schedules in coordination with SAP and IT technical teams.\nPartner with finance, billing, and order-to-cash business owners to make sure ERP solutions support business processes, financial controls, and audit requirements.\nSupport organizational change management, training, and business readiness for ERP deployments.\nAgile Delivery and Jira Management\nOwn and manage Jira for assigned initiatives, including boards, epics, stories, workflows, filters, dashboards, and reports.\nLead backlog grooming and refinement sessions, making sure stories are well written, sized, prioritized, and have clear acceptance criteria.\nFacilitate Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.\nPlan, prepare for, and facilitate PI (Program Increment) planning sessions, including managing objectives, dependencies, and risks across teams.\nTrack and report Agile metrics such as velocity, burndown/burnup, predictability, and cycle time, and use them to improve delivery.\nProduct Management\nAct as product manager or product owner for assigned initiatives: define the vision, goals, and roadmap with business stakeholders.\nGather and translate business requirements into epics, features, and user stories.\nPrioritize the backlog based on business value, risk, and dependencies, and make sure delivered work meets business needs.\nDefine success measures and track outcomes after delivery.\nReporting and Stakeholder Communication\nPrepare and present clear status reports, dashboards, and executive readouts to CFS management and senior leadership.\nCommunicate progress, risks, and decisions proactively to stakeholders in India and the US.\nPMO Support\nSupport the Senior Manager of PMO with portfolio reporting, governance, and planning activities.\nHelp define, improve, and standardize PMO processes, templates, Jira standards, and best practices.\nMentor and support other project managers and team members on project management and Agile practices.\nWhat We Look For in a Candidate\nMandatory Skills:\nBachelor's degree in Computer Science, Engineering, Business, or a related field; a Master's degree or MBA is a plus.\nMinimum 8 years of professional experience, including at least 5 years managing IT projects or programs.\nProven track record of delivering complex, cross-functional projects with distributed teams across time zones.\nExposure to managing ERP projects, such as SAP or other ERP platforms.\nExperience working with IT and cross-functional teams, including finance and business partners.\nComfortable with both Agile and waterfall delivery, and adapting the approach to the project.\nStrong hands-on experience managing Jira: boards, workflows, epics and stories, JQL filters, dashboards, and reporting. Confluence experience is a plus.\nSolid experience with Agile/Scrum, including facilitating ceremonies and backlog grooming.\nExperience with scaled Agile frameworks such as SAFe, including facilitating or taking part in PI planning.\nExperience in a product manager or product owner role, including writing user stories and managing a backlog.\nStrong skills in planning, scheduling, risk management, and dependency management.\nExcellent written and verbal communication skills, with the ability to create and present concise executive readouts.\nStrong stakeholder management skills and the ability to influence without direct authority.\nProficiency with Microsoft Excel, PowerPoint, and project scheduling tools such as MS Project or Smartsheet.\nWillingness to work regular overlapping hours with US-based teams.\nPreferred Skills:\n Certifications: PMP, PMI-ACP, PRINCE2, CSM, PSM, CSPO, or SAFe certifications (SAFe Agilist, POPM, RTE, or SPC). Certifications are a plus but not required.\nExperience managing projects on SAP BRIM (Convergent Mediation, Convergent Invoicing) or SAP S/4HANA Finance (FI/CO, FI-CA).\nUnderstanding of order-to-cash, billing, invoicing, and financial accounting processes.\nFamiliarity with SAP Activate or other ERP project methodologies, and experience managing system integrators or ERP vendors.\nSAP certifications, such as SAP Activate Project Manager.\nExperience in a PMO setting, including portfolio governance and reporting.\nExperience leading other transformation programs, such as application modernization, cloud migration, or process automation.\nFamiliarity with software development on .NET and Microsoft Azure, or a technical background in software engineering.\nExposure to AI/ML initiatives or data platforms, such as Microsoft AI services or Palantir Foundry/AIP.\nTelecom industry experience, especially subscription or usage-based billing, collections, and revenue management.\nRequisition #: 343995\nEqual Employment Opportunities\nWe are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.\nPrivacy Notice\nLumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.\nTo review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:\nhttps://jobs.lumen.com/global/en/privacy-notice\nDisclaimer\nThe job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.\nIn any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.\nPlease be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. 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