{"id":991266,"url":"https://alion.io/job/lumen-technologies-telecommunications-technician-5","title":"Telecommunications Technician","company":{"id":94167,"name":"Lumen Technologies","domain":"lumen.com","url":"https://alion.io/company/lumen-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"B","score":80,"open_postings":47,"ghost_share":0.149,"stale_share":0.149,"repost_share":0.468,"time_to_fill_p50_days":46,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tacoma, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":84000,"period":"year","method":"role_country_seniority_unknown","sample_n":7190},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-14T21:19:20Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-12T05:11:19Z","board_verified":true,"closed_at":null,"days_open":120,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":120},"description":"Lumen is the trusted network for the AI-powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high-performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.\nAt Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.\nThis is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI-ready connectivity, join us today.\nThe Role\nAs a Lumen Network Technician, focused on installation and maintenance you will be responsible for all aspects of cable repair and maintenance both copper and fiber splicing, carrier systems repair and maintenance will be a feature of this position, also including but is not limited to installation and repairs on POTS and DSL services, buried section repairs (dig and fix), rehab and corrective action on irregular plant conditions in all aerial, buried and underground plant plus all installation aspects to include, but is not limited of GPON, DSL, bonded DSL and POTS services.\nLocation and Schedule\nThis is a full-time position located in Tacoma, WA. The typical schedule is Monday - Friday 8am-4:30pm. The schedule will include saturday rotations and on call.\nThe Main Responsibilities\nInstall, splice, and test fiber optic and copper cables for projects, maintenance, and emergency repairs.\nPerform dark fiber, reel, continuity, and conformance testing using industry-standard equipment (e.g., OTDR, T-Berd).\nMaintain, troubleshoot, and repair existing fiber and copper networks, locating and resolving faults to ensure service continuity.\nInstall, configure, and enable residential and small business telecommunication services such as POTS, HSI, VDSL, FTTH, and networking.\nConnect and manage wiring/cabling, terminals, and hardware attachments on customer premises, poles, and inside facilities.\nRead and interpret service orders, repair tickets, technical drawings, blueprints, diagrams, and maps to execute work accurately.\nCoordinate testing of customer lines with test centers or designated personnel and document results per company standards.\nInteract professionally with customers to assess service requirements, confirm issues, and suggest appropriate solutions.\nUpdate service orders, review billing information, and advise customers on equipment features, usage, and capabilities.\nIdentify and pursue additional revenue opportunities by recognizing potential upsell or cross-sell services during customer interactions.\nAdhere to safety protocols, company policies, and industry regulations while performing fieldwork and documenting all activities.\nWhat We Look For in a Candidate\nWork Environment:\nMust work varying shifts and hours including possible mandatory overtime, weekends and holidays.\nMay be assigned to work out of town for varying lengths of time.\nDrive company-provided vehicle.\nRequires a valid state driver's license and a satisfactory driving record.\nMay require compliance with State and Federal Department of Transportation Drive Qualification Regulations, including drug and alcohol testing.\nMay require a CDL.\nMay climb and work at elevations (e.g., from ladders, poles, lift trucks) exceeding 18 feet.\nMay require pole climbing certification.\nWhen working aloft with ladders or other equipment with weight-capacity ratings, employees must adhere to the Company safety policy and equipment weight requirements.\nMay work in confined spaces (e.g., attics, crawl spaces, utility holes).\nMay perform strenuous physical activities including, but not limited to: lifting and/or moving objects weighing over 75 pounds.\nMay perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather).\nCompensation\n\nPay Ranges\nMinimum hourly rate: $16.30\nMaximum hourly rate: $43.09\nLumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.\nLearn more about Lumen's:\nBenefits Supplemental Pay (see Network Technician - CWA) Requisition #: 342825\nLife at Lumen\nLife at Lumen is human and connected, even in a fast moving, AI-focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.\nOur Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.\nTo learn more about Life at Lumen and how we live the Lumen 8, please visit:\nhttps://jobs.lumen.com/global/en/life-at-lumen\nBackground Screening\nIf you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\nThis position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.\nEqual Employment Opportunities\nWe are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.\nPrivacy Notice\nLumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.\nTo review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:\nhttps://jobs.lumen.com/global/en/privacy-notice\nDisclaimer\nThe job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.\nIn any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.\nPlease be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.\nNote: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.","description_format":"text","description_chars":8333,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Enterprise Networks","Managed Network Services","Optical Communications"],"lifecycle":[{"event":"open","at":"2026-09-17T02:43:01Z"},{"event":"close","at":"2026-09-18T01:08:22Z"},{"event":"reopen","at":"2026-09-18T04:08:31Z"},{"event":"close","at":"2026-09-29T23:18:26Z"},{"event":"reopen","at":"2026-10-28T02:57:29Z"},{"event":"close","at":"2026-11-03T16:22:25Z"},{"event":"reopen","at":"2026-11-03T21:16:27Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 27 · green card filings: 6","filings_12m":27,"filings_prev_12m":23,"green_card_filings_12m":6,"median_offered_wage_usd":124318,"route":null,"cap_exempt":false,"checked_at":"2026-11-11T07:38:50+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.37,"p_room":0.28,"age_days":119,"expected_fill_days":46,"reasons":["conf:2","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/lumen-technologies-telecommunications-technician-5","json_url":"https://alion.io/job/lumen-technologies-telecommunications-technician-5.json","meta":{"generated_at":"2026-11-12T07:33:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15128,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":94167},"rest":"https://alion.io/mcp/rest/get_company?id=94167"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flumen-technologies-telecommunications-technician-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flumen-technologies-telecommunications-technician-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flumen-technologies-telecommunications-technician-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lumen-technologies-telecommunications-technician-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flumen-technologies-telecommunications-technician-5"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":991266}},{"tool":"search_jobs","arguments":{"company":"lumen.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":991266},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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