{"id":18970,"url":"https://alion.io/job/lumin-digital-senior-software-implementation-engineer","title":"Senior Software Implementation Engineer","company":{"id":5437,"name":"Lumin Digital","domain":"lumindigital.com","url":"https://alion.io/company/lumin-digital","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":145000,"max":165000,"currency":"USD","period":"year","gross":null,"usd_annual":165000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AWS","optional":false},{"name":"C#","optional":false},{"name":"CI/CD","optional":false},{"name":"Datadog","optional":false},{"name":"Docker","optional":false},{"name":"Git","optional":false},{"name":"Java","optional":false},{"name":"Kibana","optional":false},{"name":"Kubernetes","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"SOAP","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-07-01T17:07:14Z","employer_posted_date":"2026-07-01","last_verified_at":"2026-10-16T13:58:54Z","board_verified":true,"closed_at":null,"days_open":106,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":106},"description":"The Senior Software Implementation Engineer plays a key role in the successful technical delivery of Lumin Digital’s digital banking platform. Acting as both a solutions engineer and technical consultant, this role is responsible for implementing platform features, supporting data conversions, and working directly with clients from implementation kickoff through production launch. The Senior Engineer gathers requirements, scopes and develops custom solutions using the company’s SDK, and supports platform operations throughout the implementation lifecycle. This individual also contributes to internal documentation, best practice improvements, and team knowledge sharing while ensuring client satisfaction and a seamless technical onboarding experience.\nEssential Functions and Responsibilities: Lead full-cycle technical implementations of the Lumin Digital banking platform for new clients, from initial kickoff and requirements discovery through configuration, testing, and production launch.\n\nServe as the primary technical point of contact for client stakeholders, translating business requirements into technical specifications and implementation plans.\n\nImplement and configure Lumin Digital’s banking product components, including digital banking, mobile, and online banking modules according to client specifications.\n\nPerforming testing and validations of each product feature, third party integrations, and custom solutions implemented during the life cycle of the project.\n\nEnsure client expectations are satisfied on the committed deliverables.\n\nManage client environments across, staging, pilot and production to support iterative testing and a smooth go-live transition.\n\nConduct working sessions to help clients understand product functionality and to enable client teams to self-manage their application.\n\nDevelop and document custom solutions and integrations leveraging Lumin Digital’s SDK,APIs and available tooling to meet client-specific requirements.\n\nCreate and maintain project scope implementation details, data flow documentation, and integration specifications for each implementation.\n\nPartner with Product, Engineering, Services, and Support teams to coordinate deliverables, resolve dependencies, and maintain alignment throughout the implementation lifecycle.\n\nCommunicate implementation status, risks, blockers, and milestones clearly to internal stakeholders, project managers, and client team.\n\nSupport data conversion and migration efforts associated with Projects.\n\nSupport load testing efforts and help fine tune any performance issues.\n\nProactively identify technical risks, implementation blockers, and timeline threats; develop and execute mitigation strategies to keep projects on track.\n\nTroubleshoot and resolve technical issues across all phases of implementation, including root cause analysis, integration failures, environment issues, and post-launch incidents.\n\nIdentify opportunities to improve implementation methodologies, tooling, templates, and reusable components. Lead adoption of best practices across the technical delivery team.\n\nCollaborate cross-functionally with Engineering, Product, Services, and Support teams to ensure cohesive delivery and rapid resolution of issues.\n\nProvide post-launch support and contribute to Tier 2/Tier 3 production support for live clients until the project is handed off to application support.\n\nContinuously evaluate and improve implementation processes, reusable templates, and team best practices to increase delivery quality and efficiency.\n\nContribute to post-implementation retrospectives to capture lessons learned and drive continuous improvement in the delivery process.\n\nPerform other duties as assigned\n\nPosition Specifications\nEducation:\nBachelor’s degree in Computer Science, Engineering, or a related technical field, or an equivalent combination of education and experience.\n\nExperience:\n5+ years of experience in software engineering, technical implementation, or systems integration roles.\n\nProven experience in digital banking, FinTech, or other regulated enterprise software environments.\n\nStrong hands-on experience with SQL and relational databases for configuration and data migration.\n\nAt least 2 years of programming experience in languages such as C#, Java and Python\n\nProficiency with JIRA or similar Agile project management tools.\n\nKnowledge, Skills, & Abilities:\nAdvanced experience implementing or developing digital banking or financial services software products.\n\nExperience with SDK or equivalent experience with financial technology platforms.\n\nKnowledge of core banking system integrations (e.g., Fiserv, Jack Henry, FIS, Symitar) and standard data exchange formats (JSON, XML, REST, SOAP).\n\nFamiliar with cloud-native technologies including AWS, Docker, Kubernetes, and observability tools such as Kibana or Datadog.\n\nUnderstanding of microservices architecture and RESTful API design principles.\n\nWorking knowledge with relational databases and SQL for data validation, mapping, and troubleshooting.\n\nFamiliarity with software development practices including version control (Git), CI/CD pipelines, and deployment automation.\n\nExperience with JIRA or comparable agile project management tools for tracking tasks, issues, and milestones.\n\nExcellent verbal and written communication skills; able to translate complex technical concepts for non-technical stakeholders.\n\nProven ability to build strong client relationships and act as a credible technical authority.\n\nCollaborative team player who thrives in a fast-paced, cross-functional environment with ambiguity and change.\n\nStrong analytical and critical thinking skills with a proactive approach to problem solving.\n\nDemonstrated ability to lead, mentor, and influence peers and junior team members.\n\nTravel:\nMinimal, generally 12 days or less per year, ~2X team get togethers a year\n\nWhere the Role can Grow:\n30 Days: Gain a thorough understanding of the Lumin Digital platform, SDK, and implementation processes. Begin assisting with client implementations and resolving technical issues.\n\n90 Days: Take ownership of key configuration and data conversion tasks, proactively identifying risks and recommending solutions.\n\n1 Year: Lead complex client implementations, contribute to organizational best practices, and mentor junior team members.\n\nLIFE AT LUMIN DIGITAL\nLumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. We empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base - and as a 100% cloud-native company, we're purpose-built to unlock the full advantages of the cloud for financial institutions and their users.\nAt Lumin, we thrive on curiosity and innovation. Our culture is built on trust in our expertise and decisions, respect for diverse perspectives and talents, and boldness in pursuing new ideas. These values shape a workplace where collaboration thrives, ideas flourish, and new possibilities are discovered every day. We encourage our team to explore, experiment, and challenge the status quo - because continuous improvement isn't just a goal, it's how we operate.\nBenefits include: We take care of our people with medical, dental, and vision insurance, a 401(k) with company match, flexible PTO plus 12 paid holidays, paid sick leave, and paid parental and family leave. We also offer a lifestyle spending account, tuition reimbursement, and a cell phone stipend. Additional details are provided during the interview process.\nLumin Digital is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis. For more information, visitlumindigital.com.\nLIFE AT LUMIN DIGITAL\nLumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. We empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base - and as a 100% cloud-native company, we're purpose-built to unlock the full advantages of the cloud for financial institutions and their users.\nAt Lumin, we thrive on curiosity and innovation. Our culture is built on trust in our expertise and decisions, respect for diverse perspectives and talents, and boldness in pursuing new ideas. These values shape a workplace where collaboration thrives, ideas flourish, and new possibilities are discovered every day. We encourage our team to explore, experiment, and challenge the status quo - because continuous improvement isn't just a goal, it's how we operate.\nBenefits include: We take care of our people with medical, dental, and vision insurance, a 401(k) with company match, flexible PTO plus 12 paid holidays, paid sick leave, and paid parental and family leave. We also offer a lifestyle spending account, tuition reimbursement, and a cell phone stipend. Additional details are provided during the interview process.\nLumin Digital is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis. For more information, visit lumindigital.com.","description_format":"text","description_chars":9473,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Parental leave","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","Credit Unions & Cooperative Banks"],"lifecycle":[{"event":"open","at":"2026-07-01T17:07:14Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.439,"p_room":0.28,"age_days":106,"expected_fill_days":42,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-10-16T05:45:00Z"},"pay":{"stated_usd_annual":165000,"is_top_pay":false},"html_url":"https://alion.io/job/lumin-digital-senior-software-implementation-engineer","json_url":"https://alion.io/job/lumin-digital-senior-software-implementation-engineer.json","meta":{"generated_at":"2026-10-16T14:53:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14631,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5437},"rest":"https://alion.io/mcp/rest/get_company?id=5437"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flumin-digital-senior-software-implementation-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flumin-digital-senior-software-implementation-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flumin-digital-senior-software-implementation-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lumin-digital-senior-software-implementation-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flumin-digital-senior-software-implementation-engineer"}]}