{"id":694922,"url":"https://alion.io/job/luminance-senior-legal-implementation-specialist-3","title":"Senior Legal Implementation Specialist","company":{"id":48121,"name":"Luminance","domain":"luminance.com","url":"https://alion.io/company/luminance-com","size_band":null,"is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Workable","truth_index":{"grade":"D","score":54,"open_postings":47,"ghost_share":0.766,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Legal","role_family":"Legal","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":111000,"max_usd":255000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":821},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-26T00:00:00Z","employer_posted_date":"2026-08-26","last_verified_at":"2026-09-23T22:09:47Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":29},"description":"About Luminance\nLuminance is the pioneer of Contract Intelligence for enterprise. Backed by internationally renowned venture capital firms and named in both the Forbes AI 50 list of 'Most Promising Private AI Companies in the World' and Inc. 5000's 'Fastest Growing Companies in America', Luminance is transforming how legal teams work around the world.\nWe are expanding rapidly across global markets and supporting enterprise customers in more than 60 countries, including AMD, National Grid, LG and DHL.\nThe opportunity\nAs a Senior Legal Implementation Specialist, you take our most complex customers through to confident, independent use of the Luminance platform - and you raise the standard of how the whole team delivers.\nYou own the accounts that carry the most commercial weight, the widest scope or the most demanding stakeholders, and you make the judgement calls on them yourself. You also shape how the function works: setting delivery patterns rather than only applying them, coaching colleagues, and acting as a credible voice back into Product.\nWhat you'll do\nLead implementations for complex, strategically significant or high-value customers - multi-jurisdiction rollouts, bespoke requirements, senior stakeholder scrutiny \nOwn discovery where scope is broad or contested, converting competing objectives into a sequenced, deliverable plan \nDesign configurations that hold up at scale, making trade-offs deliberately and explaining them credibly \nManage a portfolio of concurrent implementations against agreed timelines, milestones and outcomes \nAct as the point of escalation on delivery risk, arriving with a recommendation rather than only a flag \nLead the difficult conversations: resetting expectations, reframing requests that add unnecessary complexity, recovering implementations that have gone off track \nCoach colleagues and review their work against implementation standards, holding the quality bar where it slips \nDefine and improve the playbooks, configuration standards and training assets the team relies on \nFeed structured, evidenced insight into Product, separating one-off requests from recurring customer needs \nWhat success looks like\nComplex implementations land against agreed milestones, with risk resolved early rather than escalated late \nCustomers reach meaningful value quickly, use the platform independently, and are willing to say so \nConfiguration decisions still hold twelve months on, without avoidable rework \nThe patterns you define are adopted as standard across the team, not used only by you \nThe colleagues you coach measurably improve \nRequirements\nWhat we're looking for\n4-5 years of client-facing experience in legal tech or B2B SaaS - implementation, onboarding, professional services, delivery or customer success - and/or significant relevant legal experience \nA track record of owning complex or high-value implementations end to end \nFluency with contracts, negotiation positions, approval processes and commercial workflows, and the confidence to interrogate a customer's process rather than record it \nProven judgement: distinguishing a genuine requirement from a product limitation, and both from an opportunity to recommend a better approach - and holding that position with a senior stakeholder \nCredibility with executive audiences, including General Counsel, Heads of Legal Operations and procurement leadership \nStrong prioritisation across a demanding portfolio, with accuracy maintained under pressure \nThe ability to coach others and give direct, constructive feedback \nComfort setting direction in ambiguity, for yourself and for others \nExperience crafting effective prompts for AI systems, and the ability to teach it \nDesirable\nQualified lawyer, or in-house legal or legal operations experience \nExperience implementing enterprise software within legal, procurement, compliance or commercial teams \nFamiliarity with contract lifecycle management, legal operations or legal technology \nExperience of multi-region or phased enterprise rollouts, or of mentoring others \nAdditional details\nPermanent, full-time \nCustomer-facing and implementation-focused, within our global Delivery Team \nSenior level within the Legal Implementation function, with defined progression into Lead (management track) or Strategic (individual contributor) roles \nSome travel may be required, depending on customer and business needs\nCompensation - $100,000-$130,000 per annum plus bonus.\nBenefits\nComprehensive health insurance.\n401K with 4% matching contribution.\nEnhanced maternity and paternity policies.\nLearning and development budget.\nBirthday leave.\n20 days PTO per year.","description_format":"text","description_chars":4636,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Document Management","Legal AI"],"lifecycle":[{"event":"open","at":"2026-09-11T01:44:15Z"}],"liveness":{"score":27,"band":"fade","label":"Fading","p_open":1,"p_active":0.494,"p_room":0.55,"age_days":29,"expected_fill_days":24,"reasons":["conf:7","stale_co","wave","velocity","win:tail"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/luminance-senior-legal-implementation-specialist-3","json_url":"https://alion.io/job/luminance-senior-legal-implementation-specialist-3.json","meta":{"generated_at":"2026-09-24T14:03:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}