{"id":2799518,"url":"https://alion.io/job/luminator-customer-quality-engineer-luminator-technology-group","title":"Customer Quality Engineer - Luminator Technology Group","company":{"id":2524813,"name":"Luminator","domain":"luminator.com","url":"https://alion.io/company/luminator","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pruszcz Gdański, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-18T01:53:03Z","employer_posted_date":"2026-10-18","last_verified_at":"2026-10-22T01:09:56Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Luminator Technology Group is the preferred global provider of high quality transportation solutions.\nOur products enhance operational efficiency, passenger counting accuracy, safety, route scheduling optimization, and maintenance detection. With technology deployed in over 50,000 railcars and 56,000 buses across 85 countries, Luminator is shaping the future of real-time decision-making in transit systems. (www.luminator.com)\nWe are proud to employ the best people who are dedicated to the success of our customers and stakeholders.\nWe are seeking an experienced Customer Quality Engineer who will enhance Customer Satisfaction through insurance of customer needs and requirements are clearly understood in the Luminator EMEA Organization as well as fulfilled through the Product Lifecycle.\nWhat you will do:\nFirst point of contact for customers for quality-related inquiries. \nGuarantee corrective actions follow up in case of customer complaints and drive continuous improvement through the Organization.\nSupport of customer communication together with sales, R&D, marketing, \nproduct management and other QM departments. \nEvaluation of quality requirements in customer inquiries for feasibility and risks. \nAnalysis of customer feedback as well as the initiation and tracking of actions \nderived from it. \nContract review and ensuring the quality portion. \nAccompaniment of development projects, implementation of quality-relevant \nwork packages, document and phase reviews. \nContact for customers in all quality matters including joint tests. \nNon-conformance management, coordination and implementation of error and \nroot cause analysis. \nPlanning and implementation of product audits. \nMonitoring of the quality indicators. \nProcessing and managing customer PPAPs and FAIs\nWhat we are looking for:\nCompleted technical studies (electrical engineering, vehicle technology, etc.) or comparable training with appropriate experience \nExperience in a Quality Assurance department\nExperience in Customer Quality department, working with Customers\nExperience in managing customer visits and audits\nUnderstanding and implementing customer requirements within the organization\nQuality Tools (PPAP, FMEA, Control Plan, 8D, Ishikawa, ..)\nKnowledge of automotive standards and norms (VDA, AIAG, IATF16949)\nProduct liability law\nAssertiveness and moderation skills\nProblem Solving workstyle\nFluent in English and Polish (written and spoken), German and further languages skills are an advantage\nCertificates: Internal Auditor ISO9001 and VDA standards (preferably volume 2- PPA)\nWhat’s there for you:\nFlexible working hours and hybrid options that let you shape your schedule to fit your life.\nPrivate medical care, life insurance and sports card.\nAccess to online language school.\nWorking in a multinational environment.\nAccess to the full LinkedIn Learning portfolio.\nRegular team events and celebrations.\nIt looks like the next step in your career, doesn’t it?\nLet’s discuss the details!\nApply now!\nIt is the policy of Luminator to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Luminator prohibits any such discrimination or harassment.\nBy applying for this position, you consent to the collection, use, and storage of your personal data for recruitment purposes. This includes evaluating your application, contacting you regarding the role, and conducting any necessary background or reference checks. Your information will be handled confidentially and in accordance with applicable data protection laws. If you are not selected, your data may be retained for a reasonable period for future employment opportunities unless you request its deletion.\nIt is the policy of Luminator to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Luminator prohibits any such discrimination or harassment.\nThe above described responsibilities and requirements are a general guide for the role you are applying for and are not all inclusive of the job requirements.\nLuminator Technology Group does not accept staffing agency candidates for our postings. \nAll positions posted are required to be in office unless otherwise posted.","description_format":"text","description_chars":4614,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Polish","level":"Advanced (C1)","optional":false},{"language":"German","level":"All levels","optional":true},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Public Transport"],"lifecycle":[{"event":"open","at":"2026-10-18T01:53:03Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":27,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/luminator-customer-quality-engineer-luminator-technology-group","json_url":"https://alion.io/job/luminator-customer-quality-engineer-luminator-technology-group.json","meta":{"generated_at":"2026-10-22T02:36:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2089,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2524813},"rest":"https://alion.io/mcp/rest/get_company?id=2524813"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fluminator-customer-quality-engineer-luminator-technology-group"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fluminator-customer-quality-engineer-luminator-technology-group"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fluminator-customer-quality-engineer-luminator-technology-group"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/luminator-customer-quality-engineer-luminator-technology-group\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fluminator-customer-quality-engineer-luminator-technology-group"}]}