{"id":3741189,"url":"https://alion.io/job/lund-university-user-access-operations-coordinator","title":"User Access Operations Coordinator","company":{"id":1041013,"name":"Lund University","domain":"lu.se","url":"https://alion.io/company/lu-13","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Varbi","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lund, Sweden"],"countries":["SE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-03T23:00:00Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-09T04:12:51Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"MAX IV is looking for a collaborative and well-organised Operations Coordinator to join the User Office, a part of the Access & Collaborations group.\nYour team\nThe Access & Collaboration group plays a crucial role in enabling researchers from around the world to access and benefit from MAX IV Laboratory. The User Office supports user access to MAX IV through the coordination of key operational processes, user support services and the development of efficient tools and practices. Working closely with MAX IV colleagues, researchers and other stakeholders, you will help ensure a professional, efficient and transparent user experience.\nAs the User Office continues to evolve its ways of working, you will contribute both to daily operations and to the development of services, routines and team practices.\nWould you like to work at one of the brightest light sources in the world?\nAbout the role\nThe User Office is developing a collaborative operating model in which team members work across the full portfolio of activities and support one another in both daily operations and development work. While individual ownership may be assigned to specific processes or areas of responsibility, success depends on teamwork, knowledge sharing and a shared commitment to delivering high-quality services.\nAs an Operations Coordinator, you will play an active role in strengthening this way of working and helping to build a flexible, resilient and service-oriented operational function.\nYour main work tasks will be\n Coordinate and support activities that contribute to an efficient and transparent user access process.\nProvide guidance and support to users, staff and other stakeholders regarding User Office services and systems.\nContribute to the planning, administration and follow-up of recurring operational activities.\nDevelop and maintain documentation, communication materials and user guidance resources.\nParticipate in the administration, support and ongoing development of systems and tools used by the User Office.\nContribute to reporting, data management and operational follow-up activities.\nContribute to the development and improvement of User Office services, systems and operational practices.\nTake ownership of assigned activities and processes while contributing to the shared responsibilities and objectives of the User Office. \nTo be successful in this role you need to have the following qualifications\nProven experience in coordinating, planning and prioritising multiple activities simultaneously while maintaining structure, accuracy and a high level of quality.\nStrong communication and interpersonal skills, with the ability to provide reliable support to MAX IV users and build effective working relationships with staff throughout the organisation.\nExperience developing documentation, training resources or delivering presentations and workshops.\nExcellent verbal and written communication skills in English. As English is the primary working language in this role, a high level of written and spoken English is essential.\nConfidence working with digital tools and administrative systems, including Microsoft Office applications, and the ability to quickly learn new technologies and processes.\nProficiency in Swedish, or the ability to communicate effectively in a Swedish-speaking environment.\nThe ability to adapt to changing priorities and contribute positively to organisational development and improvement initiatives.\nBelow are seen as merits\nExperience from a university, research organisation, large-scale research infrastructure or another knowledge-intensive and international environment.\nExperience working with reporting, data analysis or operational follow-up activities, including advanced proficiency in Microsoft Excel.\nAs a person you are collaborative, structured, proactive and enjoys working with people, processes and systems. You take responsibility for your work while recognising the value of teamwork and shared ownership in achieving common goals.\nYou are service-minded, adaptable and comfortable navigating situations where established procedures do not provide all the answers. You communicate clearly, build trust with colleagues and stakeholders, and approach challenges with curiosity and a solution-oriented mindset.\nWe value individuals who share knowledge, support colleagues and contribute to a positive and collaborative team culture.\nWe place great emphasis on personal qualities. Please be specific in your application about how your education, experience and personal approach align with the qualifications and responsibilities described above.\nWhat we offer\nWhen you join our MAX IV team, you step into a world of front edge science. We make the invisible visible by supporting scientist from all over the world, generating scientific results for the benefit of society. We offer you a multicultural work environment with great opportunities for personal development with respect for a healthy work-life balance.\nWould you like to work in a challenging and supporting environment? Then join us and take the opportunity to make a real difference!\nFor further information, please visit:\nhttps://www.lunduniversity.lu.se/about-lund-university/work-lund-university\nhttps://www.sweden.se\nhttps://www.maxiv.lu.se/about-us/careers/compensation-benefits/\n\nProbationary period may apply.","description_format":"text","description_chars":5349,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Swedish","level":"Advanced (C1)","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Higher Education","Research Institutes"],"lifecycle":[{"event":"open","at":"2026-11-04T11:46:34Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.855,"p_room":1,"age_days":5,"expected_fill_days":21,"reasons":["conf:1","win:early"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/lund-university-user-access-operations-coordinator","json_url":"https://alion.io/job/lund-university-user-access-operations-coordinator.json","meta":{"generated_at":"2026-11-09T08:29:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6887,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1041013},"rest":"https://alion.io/mcp/rest/get_company?id=1041013"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flund-university-user-access-operations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flund-university-user-access-operations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flund-university-user-access-operations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lund-university-user-access-operations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flund-university-user-access-operations-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3741189}},{"tool":"search_jobs","arguments":{"company":"lu.se","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3741189},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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