{"id":3546410,"url":"https://alion.io/job/lush-business-process-specialist","title":"Business Process Specialist","company":{"id":453454,"name":"Lush","domain":"lush.com","url":"https://alion.io/company/lush-5","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":86,"open_postings":12,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Finance","role_family":"Finance","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Etobicoke, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":78000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":188},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-30T19:06:35Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-09T04:26:48Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"As the Business Process Specialist, you’ll support our manufacturing teams by optimizing MRP systems and improving business processes to strengthen production planning, capacity management, and inventory control. Your work will help streamline operations, improve efficiency, and ensure our manufacturing teams have the systems and processes they need to succeed.\nThe successful candidate will work with other cross-functional support teams to ensure configuration and set up satisfies all manufacturing needs, such as cost accounting, capacity planning, forecasting staffing requirements, and other business needs. In addition, the Business Process Specialist may host meetings with room production planners and inventory controllers to share and communicate best practices and provide support and training to new and existing staff. \nAs the Business Process Specialist, you bring Lush’s Leadership Practices into all elements of your business: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.\nReporting to the Business Process Manager, the Business Process Specialist undertakes the following RESPONSIBILITIES:\nIdentify opportunities to streamline workflows, improve operational efficiency, and strengthen manufacturing processes.\nSupport the implementation of best practices in inventory management, production planning, labour scheduling and workforce planning in partnership with key stakeholders\nSupport the team with streamlining and optimizing any existing business systems, and processes to ensure efficient and seamless production \nDesign and develop routes in AX, monitor how it flows through the system and room while collecting analytics and bringing forward solutions for any observed challenges\nBuild strong relationships and collaborate with counterparts, demand planning, finance, IT, room managers and product development teams for cross functional project implementation and to ensure manufacturing needs are met\nSupport continuous improvement throughout the factory, related to product manufacturing processes. Increasing throughput, reducing costs and maximize systems for transparency in planning and inventory\nExecute strategies on process improvements for functional areas, including updating and implementing SOPs as required\nProvide training and support for the manufacturing rooms with daily use of AX capacity planning\nSupport the rooms with kaizen projects and provide process data that is required\nWork collaboratively with team members to resolve operational issues and improve business processes\nUpdate reporting metrics on established KPI metrics\nCreate and maintain a healthy team atmosphere to resolve issues positively and creatively \nSupport on ad hoc projects as required\nYou bring the following QUALIFICATIONS:\nRequired:\n1+ years within an elevated role or 1+ years of retail management experience, or equivalent\nPrevious proven experience with an ERP or MRP system / Capacity Planning / Inventory Management system\nDemonstrated proficiency with MS Office/ Google Suite and Microsoft AX\nSelf-motivated and customer focused\nProficiency in database setup and management\nStrong interpersonal and organizational skills\nAccountable for results, strives to meet and exceed expectations\nTime management and follow-up skills; highly organized and detail oriented\nEffective team player and leader; approachable and supportive\nOpen and adaptable to daily feedback on performance \nReliable, consistent attendance, punctual and dependable \nFlexible to work occasional overtime \nAccustomed to working in highly seasonal business\nAbility to work onsite in Etobicoke, Ontario, 5 days per week, with occasional flexibility for operational needs\nPreferred:\n3 to 5 years’ experience in ERP system implementation and execution \nPrevious experience as a Lush Inventory Controller\nPrevious experience as a Lush Line Scheduler\n5 years experience working in Manufacturing / Distribution/ Retail\nPrevious experience with Manufacturing process routes\nExperience with Lean, Six Sigma, or other Continuous Improvement principles and programs\nApplication Deadline: Friday, November 13th at 5:00pm EST \nRecruitment Process Overview:\nReporting to: Joyce Tiu \nTeam: Business Process Team\nJob Type: Permanent, Full Time, Salary\nWork Arrangement: Full-time, Onsite\nLocation: 35 Jutland Road, Etobicoke, Ontario, M8Z 2G6\nFor any questions, please contact, Talent Acquisition Partner, Diana Calero at \nAt LUSH, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings. Lush is committed to providing accessible employment practices. Requests for accommodation can be made at any stage of the recruitment process. Applicants are asked to please make their needs/requirements known.\nLUSH North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, differently abled, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial jurisdiction.\nThis salary range is based on an assessment of the local market and may vary depending on the successful candidate's location. This range is based on base salary and does not include additional bonus program and total rewards eligibility.\nBase Salary Range\n$70,200—$70,200 CAD\nBest of luck on your job search, and don't forget to follow us to learn more!\nWe Are Lush\nYouTube\nLinkedIn\n\nLush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples.\nOur commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in allyship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with.","description_format":"text","description_chars":6684,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Denmark","iso":"DK","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cosmetics & Makeup","Skincare"],"lifecycle":[{"event":"open","at":"2026-10-30T20:56:11Z"}],"visa":[],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.592,"p_room":0.945,"age_days":8,"expected_fill_days":20,"reasons":["conf:1","stale_co","win:mid"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/lush-business-process-specialist","json_url":"https://alion.io/job/lush-business-process-specialist.json","meta":{"generated_at":"2026-11-09T05:51:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1400,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":453454},"rest":"https://alion.io/mcp/rest/get_company?id=453454"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flush-business-process-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flush-business-process-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flush-business-process-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lush-business-process-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flush-business-process-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3546410}},{"tool":"search_jobs","arguments":{"company":"lush.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3546410},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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