{"id":2638411,"url":"https://alion.io/job/lush-freight-manager","title":"Freight Manager","company":{"id":453454,"name":"Lush","domain":"lush.com","url":"https://alion.io/company/lush-5","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":85,"open_postings":10,"ghost_share":0.1,"stale_share":0.5,"repost_share":0.1,"time_to_fill_p50_days":19,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Legal","role_family":"Legal","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Etobicoke, Canada","Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":132000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":58},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T15:01:24Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-16T05:04:28Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Lush North America supports over 262 (and growing!) retail stores in Canada and the USA, a mail order business based in Vancouver, and manufacturing centers in both Vancouver and Toronto. \nLush is known worldwide for our unique bath and beauty products. We pride ourselves on amazing skin and hair care, personalized customer service, environmental activism and a vibrant store atmosphere. Charitable giving is at the heart of our business, and we believe it's our responsibility to advocate for the environment, animals and people in need. \nTheFreight Manager plays an essential role in growing talent in our business through collaboration and sharing best practices within the Logistics team. You know how to be curious about their opportunities and how to be real with feedback and support.\nWe are looking for a dynamic and creative individual who identifies with our values and ethics to join our support team as a Freight Manager. The role’s primary responsibility is leading Lush’s North American freight strategy and execution to deliver an efficient, cost-effective, and service-driven transportation network. This role has end-to-end accountability for total freight spend, transportation planning, mode optimization, shipment execution, service levels, and network optimization.\nThe Freight Manager will lead a high-performing team, developing talent and building organizational capability while partnering closely with Supply Chain, Finance, Operations, Procurement, and external logistics providers. The role will use data, analytics, and commercial insights to identify opportunities, improve performance, manage risk, and drive continuous improvement across the transportation network.\nAs a growing business, Lush needs people that can adapt and evolve to the needs of our business. Our Lush staff live with purpose, finding their personal value connection with the values of our business, bringing their work and life paths into one holistic journey. #mylushlife\nReporting to the Head of Product Planning & Logistics, the Freight Manager undertakes the following RESPONSIBILITIES:\nLead, coach, and develop a high-performing team, fostering accountability, collaboration, and continuous improvement.\nProvide ongoing coaching, feedback, mentorship, and training to build team capability and strengthen freight, analytical, and problem-solving skills.\nOwn and manage total freight spend, ensuring transportation costs are effectively managed and aligned with business objectives.\nLead the development of the annual freight budget, financial targets, and ongoing forecasts.\nAnalyze freight spend, trends, and variances to identify risks, opportunities, and corrective actions.\nDevelop and execute transportation strategies that balance cost, service, capacity, and business requirements.\nPartner with Finance and Supply Chain leadership to establish financial targets and provide clear visibility to freight performance.\nDevelop strategies to mitigate freight cost increases and improve overall transportation economics.\nLead mode optimization strategies across transportation modes to balance cost, service, capacity, and customer requirements.\nOptimize routing, shipment consolidation, and transportation flows to improve network efficiency.\nEvaluate network design and transportation flows to identify opportunities for cost reduction and service improvement.\nOversee shipment execution to ensure transportation plans are delivered effectively and efficiently.\nEstablish and monitor service-level expectations and KPIs across the freight network.\nLead the management and resolution of freight exceptions, disruptions, delays, and service failures.\nIdentify root causes of recurring freight issues and implement corrective and preventive actions.\nEnsure transportation execution supports customer service, inventory, and operational objectives.\nDevelop and maintain freight analytics, dashboards, and reporting to provide actionable insights into cost, service, capacity, and operational performance.\nTranslate complex freight data into clear recommendations for senior leadership and cross-functional stakeholders.\nIdentify opportunities to improve transportation efficiency, reduce cost, increase service levels, and strengthen network resilience.\nLead continuous improvement initiatives using data-driven analysis, root-cause problem solving, and best practices.\nEstablish and track performance against key freight KPIs and ensure insights are translated into measurable actions and outcomes.\nPartner closely with Supply Chain Planning, Logistics, Procurement, Finance, Operations, Distribution, and other stakeholders to align transportation strategies with broader business objectives.\nCommunicate freight performance, risks, opportunities, and strategic initiatives clearly to senior leadership.\nMaintain deep expertise in customs compliance, trade policies, hazardous materials, and regulatory standards, partnering cross-functionally to guarantee full organizational adherence.\nYou bring the following QUALIFICATIONS:\nRequired:\n5+ years of experience in freight, transportation, logistics, supply chain, or a related field.\n3+ years of experience in a leadership role with a proven track record in training and development of others \nStrong experience managing significant freight spend and developing transportation budgets and forecasts.\nDemonstrated experience developing and implementing transportation and network strategies.\nStrong understanding of transportation modes, routing, consolidation, shipment execution, and network optimization.\nStrong analytical and financial capabilities, with the ability to translate freight data into actionable business insights.\nProven ability to lead cross-functional initiatives and influence stakeholders at multiple levels.\nStrong problem-solving, communication, negotiation, and organizational skills.\nDemonstrated track record of delivering measurable cost savings, service improvements, and operational efficiencies.\nPreferred:\nA university or college degree in Supply Chain, International Business, or a related field\nSolid understanding of supply chain, logistics, reverse logistics , and INCOTERMS\nExperience managing 3PL relationships and driving external partner performance.\nPrevious experience in the food or cosmetics industry\nThriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion. We are proud to be an equal opportunity employer.\nWe thank all interested applicants; however, only qualified candidates will be contacted.\nJob Type: Permanent, Full Time. \nLocation: 35 Jutland Road, Etobicoke, Ontario, M8Z 2G6\nRecruitment Process Overview:\nApplication Deadline: Thursday, October 22nd, 2026 at 5:00pm ET\n#LI-DC1 #LI-Onsite\nThis salary range is based on an assessment of the local market and may vary depending on the successful candidate's location. This range is based on base salary and does not include additional bonus program and total rewards eligibility.\nBase Salary Range\n$78,000—$87,000 CAD\nBest of luck on your job search, and don't forget to follow us to learn more!\nWe Are Lush\nYouTube\nLinkedIn\n\nLush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples.\nOur commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in allyship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with.","description_format":"text","description_chars":8026,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Denmark","iso":"DK","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cosmetics & Makeup","Skincare"],"lifecycle":[{"event":"open","at":"2026-10-15T18:06:58Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":0,"expected_fill_days":19,"reasons":["conf:0","stale_co","win:early"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/lush-freight-manager","json_url":"https://alion.io/job/lush-freight-manager.json","meta":{"generated_at":"2026-10-16T08:01:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5856,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":453454},"rest":"https://alion.io/mcp/rest/get_company?id=453454"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flush-freight-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flush-freight-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flush-freight-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lush-freight-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flush-freight-manager"}]}