{"id":4072545,"url":"https://alion.io/job/luware-technical-pre-sales-engineer-wmd","title":"Technical Pre Sales Engineer (w/m/d)","company":{"id":2143920,"name":"Luware","domain":"luware.com","url":"https://alion.io/company/luware","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Factorial","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Zurich, Switzerland"],"countries":["CH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Azure","optional":false},{"name":"Git","optional":false},{"name":"ITSM","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Postman","optional":false},{"name":"Power Automate","optional":false},{"name":"Power BI","optional":false},{"name":"Claude","optional":true},{"name":"Copilot","optional":true}],"status":"live","first_seen_at":"2026-11-11T14:04:31Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T14:04:31Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Founded in 2010, Luware is a leading SaaS provider specializing in innovative contact center and conversation recording solutions. Our Microsoft-certified solutions are designed to streamline customer interactions. We're committed to innovation and growth, fostering a culture that embraces agile methodologies and flexible work arrangements.\nWe’re growing fast - and we’re hiring!\nAs a Technical Pre-Sales Engineer, you help customers across Switzerland, France, Italy, Germany and Austria find the right solution fast. You translate their needs into tailored showcases on our platform, whether by selecting, configuring or building them.\nYour analytical mindset and creativity will shine as you run POCs with customers, guiding them in designing and validating their technical concept.\nIn this exciting role at our modern headquarters in Zurich West, you’ll proactively support our small, friendly and international Pre-Sales team with positive energy and creativity- hybrid working is a given with us.\nWe’re looking for a dynamic, personable and communicative team player to join us as soon as possible or by arrangement.\nYour mission\nWork closely with the sales team and partners to give technical guidance to new and existing customers\n\nDiscover, build, configure and maintain custom demo showcases of Luware Nimbus\n\nDevelop integrations with the Power Platform, Microsoft 365, Azure AI Foundry, and third-party tools (CRM, ITSM, CTI)\n\nConfigure AI scenarios with Nimbus Virtual Users\n\nPackage showcases as solutions for reuse\n\nWrite technical sections of RFPs and technical documentation\n\nTrain and support partners in your market\n\nBuild AI tools that make the team faster\n\nAttend trade shows and events together with Sales\n\nWhat we are looking for\nDegree in Computer Science, Engineering or a related field\n\n3- 5 years experience as Technical Pre Sales, Solutions Engineer, Test Engineer or Engineer in technology and IT services\n\nSolid hands-on experience with Microsoft Teams and Microsoft 365, Azure Platform and the Power Platform (Power Automate, PowerBI and PowerApps)\n\nDeveloper tools like Git, Postman and Visual Studio Code- are part of your work\n\nOutstanding communication and presentations skills in English and German(native level)- are absolutely essential, French is a huge plus, Italian or Spanish is nice to have\n\nStrong presentation and demo skills, also in front of large groups- mandatory\n\nStrong analytical skills: you assess, test and design customer scenarios\n\nMicrosoft certifications at level 200 or higher (for instance Teams, Power Platform, Azure) is a plus\n\nExperience with contact center, CCaaS or Teams-native telephony- is a plus\n\nExperience in one of the focus verticals: Finance, Insurance, Public Sector, Manufacturing) is a plus\n\nExperience working with partners or a partner channel) is a plus\n\nHands-on with AI tools in daily work (Copilot, Claude or similar) is a plus\n\nOur offer\nA fast-paced, international, and collaborative work environment\n\nA challenging and diverse role with high autonomy\n\nA motivating and supportive team culture where your ideas matter\n\nExcellent opportunities for personal and professional growth\n\nRegular team events and the chance to work from another Luware office for up to a month through our exchange program\n\nYou can expect a genuinely collegial, international environment and a fresh, dynamic, open corporate culture - let the Luware spirit convince you!\nDo you feel addressed and are you ready to finally unleash your full potential?\nThen upload your CV spontaneously for an initial review- we are just a click away!\nWe are very looking forward to getting to know you!\nWe do not review unsolicited candidate dossiers from recruitment agencies and do not respond to any inquiries","description_format":"text","description_chars":3758,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"German","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":["Flexible schedule","Hybrid work"],"hiring_locations":[{"name":"Switzerland","iso":"CH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-11-11T14:04:31Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":30,"reasons":["conf:3","win:early"],"computed_at":"2026-11-11T17:55:10Z"},"pay":null,"html_url":"https://alion.io/job/luware-technical-pre-sales-engineer-wmd","json_url":"https://alion.io/job/luware-technical-pre-sales-engineer-wmd.json","meta":{"generated_at":"2026-11-11T17:55:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":34276,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2143920},"rest":"https://alion.io/mcp/rest/get_company?id=2143920"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fluware-technical-pre-sales-engineer-wmd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fluware-technical-pre-sales-engineer-wmd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fluware-technical-pre-sales-engineer-wmd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/luware-technical-pre-sales-engineer-wmd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fluware-technical-pre-sales-engineer-wmd"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4072545}},{"tool":"search_jobs","arguments":{"company":"luware.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4072545},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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