{"id":2914792,"url":"https://alion.io/job/lux-infusion-site-technology-implementation-specialist","title":"Site Technology Implementation Specialist","company":{"id":19841,"name":"LUX Infusion","domain":"luxinfusion.com","url":"https://alion.io/company/lux-infusion","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":70,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":62,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":75000,"max":85000,"currency":"USD","period":"year","gross":null,"usd_annual":85000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Service Desk","optional":false},{"name":"ServiceNow","optional":false},{"name":"TCP/IP","optional":false}],"status":"live","first_seen_at":"2026-07-17T20:05:01Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-21T21:09:35Z","board_verified":true,"closed_at":null,"days_open":96,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":96},"description":"See your work in a new light.\nAt LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by lux-meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence.\nAs a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference.\nSee your work in a new light.\nAt LUX Infusion, we’re reimagining infusion care as something more human, more supportive, and more connected. We lead with compassion and clarity - helping patients feel confident in moments that matter, while giving providers and partners the trust and insight they need to deliver better outcomes.\nWe’re looking for a Site Technology Implementation Specialist who wants their work to mean something - someone who brings care, accountability, and purpose to what they do every day.\nWhy This Role Matters\nThis role plays an important part in helping LUX Infusion deliver a patient-first experience - whether that impact is directly with patients or behind the scenes supporting care delivery.\nJob Summary\nThe Site Technology Implementation is responsible for executing the deployment, installation,\nand configuration of technology solutions across company sites, including new locations, relocations,\nexpansions, and refresh initiatives. This role works under the direction of the Manager, Site Technology\nand Implementation and serves as the primary technical resource responsible for ensuring site\ntechnology is installed, tested, and operationally ready.\nThis individual coordinates closely with infrastructure teams, vendors, facilities, and local site leadership\nto ensure all technology components are delivered accurately, on time, and in alignment with company\nstandards. The role requires a combination of strong technical skills, field coordination, and disciplined\nexecution.\nWhat You’ll Do\nResponsibilities include:\nExperience with site technology implementations in healthcare, pharmacy, or regulated\nenvironments.\nCertifications such as CompTIA Network+, A+, or equivalent preferred.\nExperience with tools such as ServiceNow, Intune, SCCM, or similar\ndeployment/management platforms.\nFamiliarity with low-voltage systems, security systems, or building technology\nintegrations.\nESSENTIAL FUNCTIONS AND RESPONSIBILITIES\nSite Deployment and Execution\nExecute technology deployments for new site openings, relocations, and upgrades, following\nestablished implementation plans and standards.\nInstall, configure, and validate site technologies including:\nNetwork equipment (switches, firewalls, wireless access points)\nWorkstations, laptops, and mobile devices\nPrinters and multi-function devices\nTelephony and conferencing systems\nPeripheral equipment and end-user setup\n Coordinate onsite activities such as hardware staging, shipping, receiving, and installation.\n Perform site readiness checks to confirm infrastructure, connectivity, and equipment\navailability.\nTechnical Coordination\nServe as the primary point of contact for onsite technology implementation activities.\n Coordinate with network, infrastructure, security, and support teams to ensure proper\ndeployment sequencing and configuration.\n Work with carriers and vendors for circuit turn-ups, installations, and troubleshooting.\n Support structured cabling coordination and validate installations meet standards and\nspecifications.\nAssist with cutover activities and ensure a smooth transition to operational support.\nTesting and Readiness Validation\n Conduct pre-go-live validation, including:\n Network connectivity and performance\n Device functionality and configuration\n User workstation readiness\nTelephony and communication systems testing\nIdentify and resolve issues prior to site go-live, escalating as needed.\n Document test results, issues, and remediation actions.\nDocumentation and Standards Compliance\n Maintain accurate documentation of site deployments, including asset tracking, configurations,\nand installation records.\n Follow and enforce established site technology standards, checklists, and playbooks.\n Provide input on improving deployment procedures, tools, and documentation.\n Ensure all hardware and configurations align with security and compliance requirements.\nVendor and Support Coordination\n Work closely with vendors, onsite contractors, and service providers during implementation.\n Validate vendor work quality and escalate issues when expectations are not met.\n Support post-go-live transition to IT operations and service desk teams.\nAssist with warranty support, equipment replacements, and vendor follow-ups as needed.\nTechnical Knowledge\nWorking knowledge of:\nNetworking fundamentals (TCP/IP, LAN/WAN, wireless)\nEnd-user computing and device deployment\nImaging, provisioning, and hardware setup\nTelephony and conferencing tools\nBasic firewall, switching, and connectivity troubleshooting\nUnderstanding of structured cabling and site infrastructure basics.\nFamiliarity with service management and asset tracking systems.\nSkills and Competencies\nStrong hands-on technical and troubleshooting skills.\nExcellent organizational and task execution capabilities.\nAbility to follow structured implementation plans while adapting to site-specific challenges.\nStrong communication skills and ability to work with both technical teams and business users.\nAbility to manage multiple tasks and site activities with accuracy and attention to detail.\nSelf-starter with the ability to work independently in field environments. \nKey Success Measures\nSuccessful execution of site deployments with minimal defects\nOn-time completion of assigned implementation tasks\nAccuracy and completeness of site setup and configuration\nReduction in post-go-live issues and support escalations\nCompliance with technology standards and documentation requirements\nPositive feedback from site stakeholders and project teams\nPHYSICAL DEMANDS AND WORK ENVIRONMENT\nAbility to travel frequently to company locations and implementation sites.\nAbility to lift and transport technology equipment (up to ~50 lbs).\nWork may occur in office, warehouse, or active construction environments.\nFlexibility to work evenings or weekends for site cutovers or critical deployments.\nEffective detection and response to security incidents\nWhat We’re Looking For\nYou may be a great fit if you bring:\nQUALIFICATION REQUIREMENTS\nEducation and Experience\nAssociate or Bachelor’s degree in Information Technology, Computer Science, or related field\npreferred; equivalent experience considered.\n3+ years of experience in IT infrastructure, desktop support, or hands-on technology\ndeployment roles.\nExperience supporting multi-site environments, office openings, or infrastructure rollouts\npreferred.\nFamiliarity with working in construction, facilities coordination, or field service environments is\na plus.\nQUALIFICATIONS PREFERRED\nExperience with site technology implementations in healthcare, pharmacy, or regulated\nenvironments.\nCertifications such as CompTIA Network+, A+, or equivalent preferred.\nExperience with tools such as ServiceNow, Intune, SCCM, or similar\ndeployment/management platforms.\nFamiliarity with low-voltage systems, security systems, or building technology\nintegrations.\nWhy LUX Infusion\nAt LUX Infusion, we believe infusion care deserves more light - more warmth, more clarity, and more connection.\nHere, you’ll find:\nPurpose-driven work with real impact\nA patient-first, clinician-led culture\nSupportive, collaborative teammates\nThe opportunity to grow with a company building something meaningful\nCome help us elevate infusion care - and see what’s possible when care comes first.\nPay Range/Rate\n$75,000—$85,000 USD\nPHYSICAL DEMANDS\nThe physical demands described here represent those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. If you require a reasonable accommodation during the application or interview process, please contact the LUX Infusion Talent Team at  or 954.385.7322 x 1425.\nWhile performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.\nOTHER REQUIREMENTS\nEmployees are expected to:\nParticipate annually in required legal and ethical compliance training\nConsistently act in compliance with LUX Infusion’s legal, ethical, and compliance policies\nAdhere to all standards and procedures outlined in the LUX Infusion Compliance Manual\nRefrain from any behavior that could be considered unethical or unlawful\nEXPECTATIONS FOR ALL EMPLOYEES\nAll LUX Infusion team members are expected to support the organization’s mission, vision, and values by demonstrating integrity, dedication, compassion, and enthusiasm. This includes placing patients first, working collaboratively with a “stacked-hands” mindset, and maintaining a consistent focus on quality, accountability, and continuous improvement.\nGENERAL INFORMATION\nThe statements above are intended to describe the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required.\nThis role operates in a fast-paced environment and requires the ability to prioritize competing demands, manage multiple tasks effectively, and seek guidance when appropriate.\nEmployees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion’s services for individuals with disabilities, including patients, visitors, employees, or others.\nLUX Infusion is an Equal Opportunity Employer. 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