{"id":306341,"url":"https://alion.io/job/luxasia-retail-operations-executive","title":"Retail Operations Executive","company":{"id":4286,"name":"Luxasia","domain":"luxasia.com","url":"https://alion.io/company/luxasia","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":81,"open_postings":153,"ghost_share":0.235,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":65,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taguig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11500,"max_usd":30000,"period":"year","method":"role_country_seniority_unknown","sample_n":50},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-25T00:00:00Z","employer_posted_date":"2026-08-25","last_verified_at":"2026-11-15T04:24:20Z","board_verified":true,"closed_at":null,"days_open":82,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":81},"description":"LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Paco Rabanne, Salvatore Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier). The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets.\nWhy Join Us?\nAt LUXASIA, we believe there is beauty within every talent - that is you.\nWe grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.\nWith LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?\nRequirements\nRole Purpose\nThe Retail Operations Executive is responsible for ensuring the smooth day-to-day operations of a designated category or product line within LUXASIA’s retail network. This role supports sales performance, stock management, and visual merchandising while ensuring a seamless customer experience. As an individual contributor, the Retail Operations Executive works closely with internal teams and external partners to drive operational excellence and execute retail strategies.\nMain Roles and Responsibilities\n1. Sales Performance Management\nOwn and drive key KPIs to achieve sales targets for all stores.\nCascade monthly sales targets to Area Supervisors (AS) and Customer Engagement Officers (CEO).\nMonitor weekly and monthly sales performance to identify trends and areas for improvement.\nEnsure timely and accurate encoding of retail sales data into MIM (Management Information System) daily.\nCollaborate with Brand and Key Account teams to plan and execute monthly animations, events, and sales initiatives.\nAlign with the Brand/Marketing team to strategize promotional activities and ensure seamless implementation.\n2. Stock Management\nMaintain optimal stock levels to prevent stockouts or overstocking.\nEnsure the availability of all key SKUs in stores at all times.\nVerify inventory accuracy in SAP and MIM systems.\nCoordinate regular stock audits with Finance and oversee reconciliation processes with agencies.\nEnforce FEFO (First Expiry, First Out) practices in stores.\nMonitor expiring/expired products and coordinate with Sales Operations for promotions or pull-outs.\nCommunicate promptly with Brand teams to address out-of-stock (OOS) situations.\n3. Customer Engagement Officer (CEO) Management\nOversee the recruitment, training, and onboarding of CEOs in retail operations systems (MIM and MIM Lite).\nMonitor and ensure adherence to grooming standards per company guidelines.\nEvaluate CEO performance in collaboration with agency partners.\nEnsure adequate manpower allocation in stores during operational hours.\nValidate and approve daily records submitted by agencies.\nEnsure productivity of each CEO on a per door /brand basis\nAlign and execute sales incentive programs with cross-functional teams, ensuring accurate crediting and compensation payouts.\n4. Visual Merchandising (VM)\nEnsure compliance with brand-specific planograms and visual merchandising guidelines.\nCollaborate with Brand teams to execute in-store launches of new products.\nConduct regular store visits to verify adherence to VM standards.\nEnsure availability of testers and remove outdated or unnecessary POSMs.\nMaintain an organized and visually appealing in-store environment.\n5. Customer Relationship Management (CRM)\nAchieve CRM-related KPIs, including new customer acquisition, email capture, and DOB tracking.\nEnsure CEOs are aligned with CRM targets and monitor progress regularly.\nDrive customer engagement and loyalty through CRM initiatives.\n6. Sales Recording and Reconciliation\nImplement and enforce processes to maintain the accuracy and integrity of sales data.\nValidate monthly sales figures in partnership with agency teams.\nCollaborate with the Marketing team to ensure accurate campaign code usage for sales recording.\nMonitor and manage the submission of manual order slips for proper tracking.\n7. Retail Excellence and Audit\nCoordinate with regional retail operations to roll out the Retail Excellence framework and conduct periodic audits.\nEnsure high standards of execution for all processes, aligning with audit requirements.\nQualifications and Experience:\nBachelor’s degree in business administration, Retail Management, or a related field.\n3-5 years of experience in retail operations, preferably in luxury or beauty brands.\nStrong leadership skills and ability to manage cross-functional teams effectively.\nExcellent organizational and analytical skills with attention to detail.\nProficiency in SAP, MIM, or equivalent systems.\nStrong communication and interpersonal skills.\nDo you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?\nIf so, you are the one we are looking for. JOIN US and let’s grow together.\nChampioning Diversity, Equity and Inclusion\nLUXASIA aspires to build a One Team of talents that reflects the diversity of the communities in our operating markets. LUXASIA is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status, or any other characteristics as provided by law.\nTo explore other careers opportunities, visit our careers page . If you have a question for us, please drop us an email here.\nWe regret to inform you that only shortlisted candidates will be contacted. Thank you.\nRecruitment Privacy Notice\nBy proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.\nNote To Staffing Agencies\nPlease DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.","description_format":"text","description_chars":7549,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cosmetics & Makeup","Wholesale","Fragrances & Perfumes","Skincare"],"lifecycle":[{"event":"open","at":"2026-09-05T15:31:42Z"}],"visa":[],"liveness":{"score":27,"band":"fade","label":"Fading","p_open":1,"p_active":0.61,"p_room":0.44,"age_days":82,"expected_fill_days":65,"reasons":["conf:3","win:tail","crowd:brand"],"computed_at":"2026-11-15T07:52:55Z"},"pay":null,"html_url":"https://alion.io/job/luxasia-retail-operations-executive","json_url":"https://alion.io/job/luxasia-retail-operations-executive.json","meta":{"generated_at":"2026-11-15T13:47:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4700,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4286},"rest":"https://alion.io/mcp/rest/get_company?id=4286"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fluxasia-retail-operations-executive"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fluxasia-retail-operations-executive"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fluxasia-retail-operations-executive"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/luxasia-retail-operations-executive\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fluxasia-retail-operations-executive"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":306341}},{"tool":"search_jobs","arguments":{"company":"luxasia.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":306341},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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