{"id":1193984,"url":"https://alion.io/job/lvh-client-relations-coordinator","title":"Client Relations Coordinator","company":{"id":683651,"name":"LVH","domain":"lvhglobal.com","url":"https://alion.io/company/lvhglobal","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":{"min":6,"max":7,"currency":"USD","period":"hour","gross":null,"usd_annual":14000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T17:52:27Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-25T17:18:23Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"LVH is the premier home chartering service for the world’s elite, bringing together a collective of trusted homeowners and guests who share a passion for refinement, elegance, and elevated human experiences. LVH offers the finest curated experiences, unparalleled in-home full services, exclusive home management, and advisory services combined with the latest technology trends.\nUnder general supervision, the Client Relations Coordinator will provide direct support and liaison to the Client Relations Management to perform related work as required.\nESSENTIAL FUNCTIONS\nManage all initial communication with clients across multiple channels (email, calls, chat, etc.)\n\nBuild and maintain comprehensive client profiles within the CRM system\n\nQualify inbound leads through initial assessment of client background, preferences, and requirements\n\nAssign high-value and suitable leads to Client Relations Directors\n\nSupport the team throughout all stages of the deal-closing process\n\nEnsure accuracy, completeness, and proper tracking of data within the CRM system\n\nMonitor and trace lead sources to support marketing insights and future initiatives\n\nPrepare documents and conduct research as needed to support client requirements\n\nPrepare PAC (Pricing and Availability Check) templates based on client requirements\n\nReach out to property owners and managers to confirm availability, pricing, and terms\n\nAssist in creating proposals based on provided instructions\n\nSubmit proposals for review and approval by the Team Lead and/or Director\n\nPerform other related tasks as assigned by the Client Relations Director - Operations\n\nCOMPENSATION\nCompetitive gross hourly salary ranging from $6 to $6.5\n\nBonus tied to performance\n\n20 Days of Paid Time Off\n\n5 Days of Paid Sick Leave\n\n6 Days of Paid Holidays\n\nWork Equipment Stipend\n\nPrivate Health Insurance\n\nFlexible Work Schedule (subject to business needs and management approval)\n\nRequirements\n3+ years of focus experience with hotel, travel, concierge & executive support\n\nExperience with luxury or high-net-worth clients is preferred but not required\n\nBachelor's degree is a minimum educational requirement\n\nExceptional verbal and written English communication skills\n\nStrong experience with CRM, Google Suite, and other organizational tools\n\nMulti-tasking capabilities and working effectively under deadlines\n\nKnowledge of customer service principles and best practices\n\nFocuses and works together with team members in accomplishing work objectives.\n\nActively appreciates the diverse capabilities, insights, and ideas of others and working effectively\n\nSets high standards of performance for self-assuming responsibility and accountability","description_format":"text","description_chars":2686,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Flexible schedule","Health insurance"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Luxury Travel","General Aviation"],"lifecycle":[{"event":"open","at":"2026-09-24T18:08:16Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":24,"reasons":["conf:2","win:early"],"computed_at":"2026-09-25T05:45:01Z"},"pay":{"stated_usd_annual":14000,"is_top_pay":false},"html_url":"https://alion.io/job/lvh-client-relations-coordinator","json_url":"https://alion.io/job/lvh-client-relations-coordinator.json","meta":{"generated_at":"2026-09-26T00:49:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":759,"day_limit":5000,"remaining_today":4241,"minute_limit":60,"resets_at":"2026-09-27T00:00:00Z"}}}