{"id":3117099,"url":"https://alion.io/job/lvhn-scheduling-coordinator-3","title":"Scheduling Coordinator","company":{"id":1802810,"name":"Lehigh Valley Health Network","domain":"lvhn.org","url":"https://alion.io/company/lvhn","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":16,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":79000,"period":"year","method":"role_country_seniority_unknown","sample_n":11684},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-22T22:28:10Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-29T02:39:37Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Imagine a career at one of the nation's most advanced health networks.\nBe part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.\nLVHN has been ranked among the \"Best Hospitals\" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.\nWhether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.\nSummary\nCoordinates all patient scheduling activities including appointments, procedures, and exams for multiple hospital, physician practice, outpatient departments, modalities, and facilities. Facilitates communication between staff, referral sources and physician offices regarding concerns/issues related to scheduling.\nJob Duties\nCollects clinical information, obtains insurance, and verifies patient demographics to ensure appropriate scheduling of screening and diagnostic tests.\nSchedules patients for physician appointments and diagnostic test procedures. \nEducates patients, families and physician offices regarding department protocols, procedures, insurance, referrals and testing criteria.\nMonitors practice protocols and department procedures and makes recommendations for improvement. \nUtilizes scheduling software and other patient-specific software applications to facilitate patient access into the network.\nServes as a resource for staff, physicians, and referring offices.\nStrives to reduce errors, minimize rework and defects through conscientious defects and attention to detail.\nMinimum Qualifications\nHigh School Diploma/GED \n 6 months medical office, call center or customer service oriented work experience or\n in lieu of work experience, the completion of an Associate's Degree program or higher will be accepted. \nAbility to maintain strict level of confidentiality. \nAbility to work in a fast paced environment while handling multiple responsibilities. \nDetail-oriented with the ability to enter information accurately into electronic systems. \nDemonstrates ability to handle stressful situations. \nProficient in Microsoft Office applications. \nPreferred Qualifications\nFamiliarization with EMR and scheduling systems such as EPIC, PHS etc. \nBi-lingual English/Spanish. \nPhysical Demands\nLift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.\nJob Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.\nLehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.\nhttps://youtu.be/GD67a9hIXUY\nLehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. 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