{"id":1601764,"url":"https://alion.io/job/lyft-content-systems-intern-summer-2027","title":"Content Design Intern (Summer 2027)","company":{"id":234,"name":"Lyft","domain":"lyft.com","url":"https://alion.io/company/lyft","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":18,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":48,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Design","role_family":"Design","seniority":"intern","employment_type":"internship","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":40,"max":46,"currency":"CAD","period":"hour","gross":null,"usd_annual":66000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Figma","optional":true}],"status":"live","first_seen_at":"2026-09-24T19:18:38Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-25T05:23:26Z","board_verified":true,"closed_at":null,"days_open":30,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":30},"description":"At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.\nContent Systems is the heart of Lyft's language ecosystem. The team is made up of two distinct disciplines, Content Design and Learning Experience Design, who create and own language across Lyft's in-app experiences that help customers succeed on the Lyft platform.\nWe're looking for a Content Design intern to join our team for the summer. This role will both help design and build our internal content system (think information architecture), and embed in a rotation of design teams as a content design/learning design partner in building products across the Lyft community. Of course, you won’t be alone. You'll work with designers, researchers, marketers, and product managers day in and day out to develop experiences that reach and resonate with riders.\nThis internship will take place in our Toronto office during Summer 2027. \nWhat we're looking for\nResponsibilities:\nSupport our content system by establishing and translating information architecture to help manage content across Lyft \nHelp teams reconsider existing systems and processes (eg publishing workflows) to align to the new information architecture\nSupport product strategy and vision through content, working on projects as a content designer and learning experience designer\nTranslate complicated concepts into clear in-product copy (UI, notifications, errors, and more) and learning materials \nCollaborate with designers, visual content creators, researchers, engineers, marketers, data science, product managers, and other stakeholders across tech and ops\nThe ability to translate concepts across the UI, learning center, and knowledge base into connected content objects\nManage multiple projects and competing priorities\nMaintain, evolve and champion the Lyft brand voice and style\nSkills:\nExcellent writing skills; ability to demonstrate this in the UX writing, information architecture, or education design space preferred\nA systems mind that considers the holistic information experience \nAbility to understand and discuss strategy, metrics, and results\nA collaborative, proactive mindset\nNice to haves:\nExperience with design tools (Figma)\nExperience with content management systems (Ditto, Contentful, etc)\nKnowledge of accessibility best practices\nQualifications:\nCurrently pursuing a Bachelors, Masters or PhD degree in a writing or UX-adjacent field like English, Journalism, User Experience, Design, Education, Sociology, Psychology or Creative Writing from a university in Canada, with a graduation date between December 2027 and Summer 2028 (required)\nAvailable during Summer 2027 for an internship in Toronto\nRequired: A portfolio must be submitted with your application and should include at least 3 samples/case studies demonstrating one more of the following: UX writing, information architecture, education design.\n*Note: Great candidates might not have a traditional background or strong experience in this field. That's expected, and we encourage those with the skills above to apply even if you're thinking \"I'm not sure this is me\"\nWhat you'll get from Content Systems\nWorking with us:\nGuided mentorship from tenured content designers and learning experience designers\nHands-on experience designing products with a full-stack tech team\nDiscovering how to do more with more - we're focused on how AI can support us, not replace us\nLearn to solve product problems from the lens of content design and learning design\nGood humored, well-intentioned practitioners with over a century of combined content experience (yes, really) \nBenefits:\nMental health benefits\nIn addition to holidays, interns receive 2 days paid time off and 3 days sick time off\nSubsidized commuter benefits and Lyft ride credits\nLyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.\nLyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule - Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. \nThe expected base pay range for this position in the Toronto area is CAD $40 - CAD $46 per hour. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.\nLyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.\nThis is a new position.","description_format":"text","description_chars":5657,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Shared Mobility","Ride Hailing"],"lifecycle":[{"event":"open","at":"2026-10-01T19:31:50Z"}],"visa":[],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":1,"p_active":0.573,"p_room":0.72,"age_days":30,"expected_fill_days":48,"reasons":["conf:0","stale_co","velocity","win:mid","crowd:junior,brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":66000,"is_top_pay":true},"html_url":"https://alion.io/job/lyft-content-systems-intern-summer-2027","json_url":"https://alion.io/job/lyft-content-systems-intern-summer-2027.json","meta":{"generated_at":"2026-10-25T07:25:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10478,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":234},"rest":"https://alion.io/mcp/rest/get_company?id=234"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flyft-content-systems-intern-summer-2027"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flyft-content-systems-intern-summer-2027"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flyft-content-systems-intern-summer-2027"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lyft-content-systems-intern-summer-2027\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flyft-content-systems-intern-summer-2027"}]}