{"id":3361954,"url":"https://alion.io/job/lyft-operations-associate-flexdrive-2","title":"Operations Associate, Flexdrive","company":{"id":234,"name":"Lyft","domain":"lyft.com","url":"https://alion.io/company/lyft","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":87,"open_postings":19,"ghost_share":0,"stale_share":0.526,"repost_share":0,"time_to_fill_p50_days":48,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milwaukee, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":16,"max":20,"currency":"USD","period":"hour","gross":null,"usd_annual":40000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T18:50:20Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-31T04:19:56Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.\nFlexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission. \nFlexdrive, a subsidiary of Lyft provides vehicle access to Lyft drivers through a flexible car rental subscription program, is looking for a motivated and organized Operations Associate to join our Milwaukee team full-time. Reporting into the Operations Lead, in this role, you will be providing quality in-person experiences by serving customers at our local Flexdrive facilities that offer the Express Drive Program end-to-end rental process and preparing them for the exciting road ahead. If you love working with people, have a passion for operations and the thought of helping Lyft drivers continue to build this incredible ride-sharing movement in Milwaukee sounds exciting, we would love to meet you! \nResponsibilities:\nAssists customers with the car rental process, including but not limited to Express Drive customer support, customer Arrival/Check-In, assigning drivers to rental vehicles and processing rental returns\nPrepares Flexdrive rental vehicles for Lyft Drivers, which includes fueling and cleaning, installing telematics, license plates, conducting fleet vehicle inspections, and managing vehicle compliance documents\nManages vehicle lot organization, vehicle transportation, and other daily rental operations\nFlags vehicle issues, program challenges, and bugs to the Operations Lead and internal/external partners\nBuilds trust and works effectively with others to achieve results and team goals\nUpholds Flexdrive’s high standard of service while working with all drivers and be an ambassador for the Lyft brand\nTakes initiative and ownership to \"make it happen\" and seeks out opportunities to contribute to team success\nExperience:\n1+ year of experience in an in-person customer service role like retail, technical support or hospitality\nFamiliarity with the Milwaukee area\nImpeccable customer service and problem-solving skills\nExcellent, clear verbal and written communication skills\nWhat should come easy to you: patience, problem identifying and solving, de-escalating situations, teamwork, and self-governance \nTeam Player Mentality: We are all about THE TEAM, since we all know there is no “I” in TEAM\nBonus points if you love ride-sharing so much that you're a Lyft driver too! \nProficiency in other languages is considered a plus!\nA valid unrestricted driver's license and satisfactory driving record and be insurable under Lyft's policy required\nBenefits:\nGreat medical, dental, and vision insurance options with additional programs available when enrolled\nMental health benefits\nFamily building benefits\nChild care and pet benefits\n401(k) plan with company match to help save for your future\nIn addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off\n18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible\nSubsidized commuter benefits\nMonthly Lyft credits and complimentary Lyft Pink membership\nNote : For this role, candidates must reside in states registered for Flexdrive Services LLC.\nThis role is on-site at a Lyft Flexdrive hub or office location full time. #Onsite\nThe expected base pay range for this position in the Milwaukee area is $16.62 - $20.77 per hour, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.\nFlexdrive is an Equal Opportunity Employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. Flexdrive also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Flexdrive will also consider employment for qualified applicants with criminal histories consistent with applicable federal, state and local law.","description_format":"text","description_chars":4438,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Parental leave","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Shared Mobility","Ride Hailing"],"lifecycle":[{"event":"open","at":"2026-10-27T21:40:41Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 101 · green card filings: 46","filings_12m":101,"filings_prev_12m":144,"green_card_filings_12m":46,"median_offered_wage_usd":147806,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":48,"reasons":["conf:1","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":40000,"is_top_pay":false},"html_url":"https://alion.io/job/lyft-operations-associate-flexdrive-2","json_url":"https://alion.io/job/lyft-operations-associate-flexdrive-2.json","meta":{"generated_at":"2026-10-31T07:44:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11532,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":234},"rest":"https://alion.io/mcp/rest/get_company?id=234"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flyft-operations-associate-flexdrive-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flyft-operations-associate-flexdrive-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flyft-operations-associate-flexdrive-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lyft-operations-associate-flexdrive-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flyft-operations-associate-flexdrive-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3361954}},{"tool":"search_jobs","arguments":{"company":"lyft.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3361954},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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