{"id":1601898,"url":"https://alion.io/job/lyft-staff-software-engineer-2","title":"Staff Software Engineer","company":{"id":234,"name":"Lyft","domain":"lyft.com","url":"https://alion.io/company/lyft","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":82,"open_postings":18,"ghost_share":0,"stale_share":0.722,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Backend","role_family":"Backend","seniority":"staff","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kyiv, Ukraine","Ukraine"],"countries":["UA"],"hiring_countries":["UA"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":90000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2415},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"C#","optional":false},{"name":"CRI-O","optional":false},{"name":"Docker","optional":false},{"name":"GCP","optional":false},{"name":"Go","optional":false},{"name":"Java","optional":false},{"name":"Kubernetes","optional":false},{"name":"Machine Learning","optional":false},{"name":"Python","optional":false}],"status":"closed","first_seen_at":"2026-07-18T03:19:00Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-27T21:40:41Z","board_verified":false,"closed_at":"2026-10-27T21:40:41Z","days_open":101,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":101},"description":"At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.\nThe Global Support & Partnerships team is a critical and unique part of helping Lyft succeed in our purpose to Serve and Connect. We support Lyft's international growth by developing integration platforms that seamlessly link global customers to an exceptional customer care experience.\nWe go beyond simply supporting customers; we build the foundational infrastructure that turns every support interaction into a moment of genuine connection. Whether supporting our established North American community or welcoming new users worldwide, we ensure a unified, reliable, and efficient experience for riders, drivers, applicants and support agents alike.\nWe are looking for an experienced technical leader who can support our global ambition by designing, owning, and scaling the Global Support Platform.\nResponsibilities:\nSet the technical vision and strategy for a rapidly evolving product area, making high-judgment calls on architecture and technology direction\nDrive the adoption of AI and machine learning solutions to optimize customer support workflows and enhance operational efficiency across the platform.\nLead a team of talented engineers who ship code and tackle hard engineering problems, maintaining a high bar for technical excellence\nTranslate high-level business goals into actionable engineering projects. Own the technical roadmap from conception to delivery, managing cross-team dependencies and mitigating risks.\nDrive the responsible adoption of AI development tools across engineering teams - modeling effective use, establishing best practices, and mentoring engineers to improve productivity without compromising code quality or security.\nChampion improvements in system, observability, performance, and tech debt reduction, extending your influence beyond your immediate team.\nEstablish best practices for deployment, alerting, and on-call health. Take holistic ownership of the platform's stability, tracking down issue root causes and building preventive safeguards for your immediate scope and beyond.\nDrive alignment across product, design, and operations. Proactively resolve bottlenecks and make decisive trade-offs to protect system architecture from competing organizational priorities.\nMentor and level up the engineers around you. Delegate stretch opportunities, lead cross-team reviews, and foster a culture of strong technical excellence.\nExperience:\n8+ years of software engineering industry experience with a track record of architecting and delivering large-scale backend systems in production\nDemonstrated experience setting technical direction for a product or platform area, including authoring architecture docs and driving alignment across senior stakeholders\nDeep expertise in designing and operating distributed systems - microservices, event-driven architectures, and high-throughput APIs at scale\nStrong proficiency in one or more backend languages (Python, Go, Java, C#, or similar) and a solid understanding of performance, concurrency, and reliability tradeoffs\nExperience working with public cloud platforms (e.g., AWS, GCP, Microsoft Azure) and modern container orchestration technologies (e.g., Kubernetes, Docker, cri-o).\nProven ability to lead and influence a team of engineers, including setting technical standards, running design reviews, and unblocking execution\nExcellent written and verbal communication skills - able to represent the team's technical strategy clearly to leadership and align cross-functional partners\nNice to have:\nFull-stack versatility: while the role is server-focused, the ability to own frontend development when needed and deliver features end-to-end is a strong plus\nBenefits:\nProfessional and stable working environment.\nThe latest technology and equipment you need.\nPotential to work remotely, including out of country (dependent on work authorizations).\n28 calendar days for vacation and up to 5 paid sick days.\n18 weeks of paid parental leave. Biological, adoptive and foster parents are all eligible.\nMental health benefits.\nFamily building benefits.\nThis role is fully remote in Ukraine, however, employees are required to live and work in Ukraine in order to be qualified for this position. #Remote","description_format":"text","description_chars":4361,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[{"name":"Ukraine","iso":"UA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Shared Mobility","Ride Hailing"],"lifecycle":[{"event":"open","at":"2026-10-01T19:31:50Z"},{"event":"close","at":"2026-10-27T21:40:41Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/lyft-staff-software-engineer-2","json_url":"https://alion.io/job/lyft-staff-software-engineer-2.json","meta":{"generated_at":"2026-10-29T03:54:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5938,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":234},"rest":"https://alion.io/mcp/rest/get_company?id=234"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flyft-staff-software-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flyft-staff-software-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flyft-staff-software-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lyft-staff-software-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flyft-staff-software-engineer-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1601898}},{"tool":"search_jobs","arguments":{"company":"lyft.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1601898},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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