{"id":1943968,"url":"https://alion.io/job/lyon-martin-human-resources-manager","title":"Human Resources Manager","company":{"id":2371717,"name":"LYON-MARTIN","domain":"lyon-martin.org","url":"https://alion.io/company/lyon-martin","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"HR","role_family":"HR","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lyon, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":85000,"max":90000,"currency":"USD","period":"year","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2025-09-01T21:21:00Z","employer_posted_date":"2025-09-01","last_verified_at":"2026-10-19T23:35:46Z","board_verified":true,"closed_at":null,"days_open":413,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":412},"description":"Job Title: Human Resources Manager\nPay: $85-90K depending on experience\nHours: 40 hrs/week (1.0 FTE)\nIn Person vs. Remote: Hybrid (4 days in person, 1 remote)\nFLSA Status: Exempt, Management\nPrimary Location: Lyon-Martin Community Health Services\nAddress: 1735 Mission Street San Francisco, CA 94103\nReports To: Director of HR & Compliance\nOrganization Mission\nThe mission of Lyon-Martin Health Services is to provide high quality, compassionate and trauma- informed medical, gynecological, and mental health care services to trans, non-binary, gender non- conforming, and intersex communities and cis-gender women with specific sensitivity to LGBQA sexual orientation, disability, size, race, ethnicity, and language, regardless of immigration status or ability to pay.\nWe aim to address and eliminate health inequities for our communities by rooting our clinical practice in core foundational intersectional frameworks of anti-racism, self-determination, harm reduction, and reproductive and disability justice. As a community clinic, we believe our communities are best served by and for us; that’s why community outreach, engagement, and leadership development are central to our mission of community care and mutual aid. Lastly, we commit to increasing access to culturally responsive care beyond our walls through provider training and education, and policy advocacy.\nJob Summary\nThe HR Manager assists the Director of HR in coordination of HR, compliance, and on-boarding training operations including hiring, onboarding, staff relations, leave of absences, payroll, benefits, termination, clinic insurance, as well as helping the clinic maintain compliance with City, County, State and Federal regulations.\nKey Responsibilities\nStaff Relations/Risk Management:\nSolicits and listens to staff concerns; takes an active role in resolving conflicts.\nProvides information, or facilitates staff’s ability to obtain information, about benefits, payroll, compensation, training, ergonomic workplace setup and other employer programs and services.\nAssists with internal investigations and works with management to develop, recommend, and initiate appropriate evaluations, disciplinary actions and resolutions to various staff relation matters, including supportive measures, documentation, termination, etc.\nMay serve as a neutral party mediator as necessary to resolve conflicts between staff members.\nProvides practical, consistent, and proactive support, direction and advice to staff on HR policies and procedures.\nServes as a Gender Transition Support Liaison to ensure successful transition in the workplace, acting as a point person for a transitioning employee to confide in and who will ensure all personnel and administrative records are updated with any identification changes , explaining and helping navigate trans-specific benefits, assisting staff with insurance appeals for gender-affirming care, completing any documents for name/gender marker changes, and respecting the staff’s needs and desires around if/when to disclose.\nSupport with organizing staff appreciation and morale support activities including regular org-sponsored lunches, birthday and/or holiday celebrations, staff Appreciation Events & Opportunities and staff retreats.\nHR Administration:\nHR Coordination and HRIS: to support managers and staff in completing timecards in ADP in a timely manner, ensuring they are accurate and approved. Supports staff, including management, in timely timecard entry, time off request submission, and approvals thereof. Coordinates with staff regarding leaves of absence and, as needed, SDI applications. Assists with payroll processing.\nAssists Director of HR in posting positions, recruitment, hiring, and onboarding processes, including provider credentialing, for the agency that all applicable laws are followed.\nMaintains Master Staffing Spreadsheet.\nBenefits Administration: Train employees in understanding their benefits options, and support employees in enrolling into various benefits. Prepare agency communication materials for benefits announcements, notices and open enrollment meetings. \nWorkers Compensation and Employee Safety and Compliance: Support employees in utilizing workers compensation benefits in the moment and staff ergonomics.\nLeaves of Absence Management: Provide employee support in understanding their leave options and how to apply for SDI.\nPersonnel Records: Maintains up-to-date personnel records as files are received. Reminds staff about approaching HR/credentialing deadlines.\nWorkplace Development: Facilitates organizational learning and development, retention strategies, succession planning and career development in accordance with clinic’s core mission and value.\nOn-Boarding & Training:\nSupports the assignment of staff in the assignment and completion of all onboarding and recurrent trainings\nSupports execution of clinic-wide training plan based on regulation, contract, funding, and legal requirements.\nTracks and follow-ups with staff to ensure everyone is up to date on annual trainings.\nAssesses the needs of personnel through the use of evaluations, surveys, focus groups, collaboration with agency leadership, and quality improvement data. \nDevelop and conduct trainings and educational presentations, as needed. Reviews training evaluations and provides feedback to clinic trainers.\nPolicies and Procedures:\nUnderstands the clinic’s policies and procedures and is able to provide guidance and consultation to staff concerning the clinic standards.\nAssists with the development of site-specific policies and procedures.\nCompliance:\nSupports HR and organizational compliance, ensuring all policies comply with Federal, State, and City law\nProvides support and consultation to the programs during external Site Audits and helps develop and implement Corrective Action Plans (CAPs) after an audit.\nHelps facilitate/schedule annual Performance Review Processes\nIncident Reporting:\nProvides training on Incident Reporting to staff and may support staff in completing Incident Reports.\nScreens Incident Reports for urgency, compliance and staff-related issues\nProvides consultation and direction to managers concerning Incident Report follow up to prevent future similar incidents.\nContractors, Volunteers and Interns:\nMaintains a database of contractors, volunteers, interns, and students as well as maintaining required documents for volunteer, intern, and student files. \nAssists program leadership with creating and maintaining volunteer and intern position descriptions. \nEnsures that regulation, contract, funding, and legal requirements are met when bringing on volunteers, interns, and students\nAnd, other duties as assigned.\nCompetencies\nMission-driven: demonstrates commitment to mission of the organization.\nTeamwork: reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship; treats everyone with dignity regardless of their level or background. Accountable to team; participates effectively in group- and teamwork; collaborates positively with other team members; giving and accepting constructive criticism.\nCommunication: Communicates clearly, concise and thoughtfully, in both written and verbal formats; uses appropriate visual aids to illustrate key points and enhance understanding; responds promptly and effectively to internal and external messages. Effective listener; Strives to understand the viewpoints of others.\nReliable and Accountable: Is punctual and accurate; has good attendance; meets deadlines/commitments and seeks opportunities to improve; tracks projects and tasks to deliver clear, accurate depiction of status and ensure all aspects are completed.\nCustomer Service: Persists in efforts to solve issues even when faced with internal barriers; accountable to outcomes; responds quickly and effectively to requests for assistance and support whether internal or external; asks questions when unsure of the answer.\nComputer Literate: Is skilled at computer-based work tasks; uses technology to enhance job performance.\nAdaptable and Enthusiastic: Considers new and innovative approaches; learns quickly and demonstrates ability to proficiently understand and absorb new information maintains composure while under pressure or during times of transition; handles complex problems and change with grace; demonstrates flexibility and versatility in achieving key goals and priorities.\nConsiderate Decision Maker: Collects, organizes, and analyzes information before making decisions; takes a thoughtful approach when considering options; may seek supervision and/or input from others.\nEthical: Actively models the highest ethical standards; acts with integrity; maintains confidentiality and appropriate boundaries at all times; handles sensitive information and issues with discretion and tact.\nCultural Humility and Sensitivity: Ability to work with a diverse population while withholding judgment. Willingly open to learn and understand different perspectives.\nIntelligence: learns quickly; demonstrates ability to proficiently understand and absorb new information\nCreativity/innovation: Generates new and innovative approaches to problems.\nEnthusiasm: Exhibits passion and excitement over work; has a can-do attitude.\nWork ethic: Possesses a strong willingness to work hard to get the job done.\nCritical Thinking and Decision Making: Possess analytical and critical thinking skills to analyze complex issues, develop recommendations and advise management on personnel issues and actions.\nEducation, Knowledge, Skills\nRequired:\nBachelor’s degree in related field, or 4 years’ equivalent work experience.\nMinimum of 2 years of HR experience.\nAbility to maintain and update confidential information.\nExperience working with lesbian, bisexual, transgender, gender non-conforming, non-binary, and intersex communities.\nExperience working with populations with varying lifestyles, disabilities, racial, ethnic and cultural backgrounds and economic statuses.\nExperience working with people who do sex work, those experiencing homelessness, people who have challenges with mentally illness and/or using drugs, those of with a history of incarceration, people of varying ages.\nAn interest in and commitment to gender affirming health care and health care access for underserved populations.\nExcellent Data Entry skills.\nMust be adaptable and flexible in dealing with a variety of people.\nAbility to resolve problems, handle conflict and make effective decisions under pressure.\nExcellent communication, interpersonal, conflict-resolution, and de-escalation skills, both written and v.erbal\nPreferred:\nPHR, SHRM-CP, or other relevant certification.\n1+ year(s) employment in a union environment.\nExperience with ADP.\nBackground in compliance or auditing.\nExperience working with subject matter experts to create training content.\nExperience developing and providing training to adult learners.\nKnowledge of healthcare, behavioral healthcare, and substance use disorder treatment system.\nSupervisory skills and experience.\nAdvanced knowledge of local, state, and federal employment law.\nKnowledge of leave of absence laws, including FMLA, CFRA and accommodations under the ADA.\nExperience with benefits administration and organization insurance, including malpractice coverage.\nExperience with the Workers Compensation process.\nAdvanced use in MS Office (e.g. Excel, Word).\nAdvanced knowledge of HRIS systems and creation of HRIS 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