{"id":981647,"url":"https://alion.io/job/lyric-forward-deployed-engagement-lead-canada","title":"Forward Deployed Engagement Lead (Canada)","company":{"id":3783621,"name":"Lyric","domain":"lyric.tech","url":"https://alion.io/company/lyric-2","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":93,"open_postings":20,"ghost_share":0.05,"stale_share":0.15,"repost_share":0.05,"time_to_fill_p50_days":34,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["CA"],"hiring_countries_total":1,"salary":{"min":180000,"max":240000,"currency":"CAD","period":"year","gross":null,"usd_annual":170613},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-16T19:10:10Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-11-01T11:22:06Z","board_verified":true,"closed_at":null,"days_open":45,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":45},"description":"About the Company\nWhy We Built Lyric: Supply chains are more critical and complex than ever. Every day, large enterprises navigate trillions of possible decisions that could impact the bottom line. Powerful algorithms and AI can address these problems, yet most organizations struggle to leverage supply chain AI at scale. The current SCM technologies are either rigid, limited-scope point solutions or custom solutions built in-house, which demand immense expertise and investment.\nThat is…until now.\nEnter Lyric: Lyric is an enterprise AI platform built specifically for supply chains, offering the best of both worlds:\nOut-of-the-box AI solutions for optimizing networks, allocating inventory, scheduling routes, planning fulfillment capacity, promising orders, propagating demand, building predictions, analyzing scenarios, and more, plus\n\nA platform-first approach that empowers both business and technical users with end-to-end product composability, leveraging no-code tools, their own code, or even forking our code to build and refine supply chain decision intelligence\n\nWith Lyric, enterprises no longer have to choose between flexibility and speed, they get both.\nThe Mission: We’re building a new era in supply chain with the team best equipped to lead it. With over 20 years at the intersection of supply chain and algorithms, we developed a deep conviction that global supply chains needed something like Lyric. Since our inception in December 2021, that conviction has been validated time and time again.\nToday, a growing number of Fortune 500 companies, including Smurfit WestRock, Estée Lauder, Coca-Cola, and more, are innovating on their own terms with Lyric. We can’t wait to see what our customers, both current and future, are empowered to build with us next. Come build with us!\nAbout The Role\nLyric is hiring a Forward Deployed Engagement Lead to own the hands-on, technical delivery of complex supply chain analytics implementations. This is a senior, customer-facing role for someone who wants to stay close to the platform - configuring, modeling, and troubleshooting directly - while running a defined statement of work with program-management discipline from kickoff through go-live and adoption.\nThe ideal candidate is T-shaped: broad enough to engage across customer strategy, analytics, and technology, and deep enough to lead solution design and implementation. This role requires exceptional program management, executive presence, and the ability to thrive in an entrepreneurial, high-growth environment.\nWhat You'll Do\nEngagement Leadership & Governance\nLead end-to-end delivery of enterprise supply chain analytics and optimization programs\n\nEstablish and manage engagement governance, including steering committees and program cadences\n\nPartner with customer and internal executives to align priorities, manage risk, and ensure on-time, on-budget delivery\n\nDefine engagement success metrics and ensure value realization against business objectives\n\nSolution Design & Delivery\nTranslate business requirements into technical architectures leveraging Lyric’s platform, hands-on\n\nLead modeling, data integration, and configuration efforts across functional and technical teams\n\nCollaborate with engineering, data science, and IT stakeholders to ensure scalable and secure implementations\n\nLead structured UAT and drive adoption of Lyric solutions across business units\n\nProgram Management & Team Leadership\nManage cross-functional delivery teams across geographies and time zones, including offshore delivery partners\n\nScope services engagements - translating ambiguous asks into bounded statements of work with clear success criteria\n\nDrive accountability and communication across internal and external teams\n\nLead change management and customer enablement activities\n\nSurface insights and feedback to inform Lyric’s product roadmap and delivery best practices\n\nAbout You\n8+ years of experience in consulting, enterprise SaaS, or supply chain analytics delivery, ideally owning statements of work end-to-end\n\nGenuinely hands-on with technical delivery - comfortable configuring, modeling, debugging, and troubleshooting rather than only directing others\n\nDeep understanding of supply chain analytics use cases (optimization, prediction, simulation)\n\nProven experience leading global project teams and managing enterprise-scale programs\n\nStrong executive presence, with the ability to communicate complex concepts clearly and credibly at all levels of an organization\n\nTrack record running UAT and change management that drives real adoption, not just sign-off\n\nHigh attention to detail and structured program management skills\n\nEntrepreneurial, proactive, and energized by building in a fast-moving environment\n\nBachelor’s degree in Engineering, Supply Chain, or related field; advanced degree preferred\n\nEven if you don’t meet 100% of the qualifications, we recommend applying to the role!\nLocation: Remote. Up to 30% travel expected, primarily within the US.\nCompensation: The annual compensation range for this position is $180,000 and $240,000 in on-target earnings. Base cash will be determined based on years of experience with a 30% variable compensation that is earned based on individual & business performance. You will also have the opportunity to receive equity in Lyric.","description_format":"text","description_chars":5318,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Cybersecurity","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-09-16T21:21:53Z"},{"event":"close","at":"2026-10-11T20:29:34Z"},{"event":"reopen","at":"2026-10-16T03:29:22Z"}],"visa":[],"liveness":{"score":25,"band":"fade","label":"Fading","p_open":1,"p_active":0.458,"p_room":0.55,"age_days":45,"expected_fill_days":34,"reasons":["conf:2","velocity","win:tail"],"computed_at":"2026-11-01T06:10:25Z"},"pay":{"stated_usd_annual":170613,"is_top_pay":false},"html_url":"https://alion.io/job/lyric-forward-deployed-engagement-lead-canada","json_url":"https://alion.io/job/lyric-forward-deployed-engagement-lead-canada.json","meta":{"generated_at":"2026-11-01T12:57:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19963,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3783621},"rest":"https://alion.io/mcp/rest/get_company?id=3783621"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flyric-forward-deployed-engagement-lead-canada"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flyric-forward-deployed-engagement-lead-canada"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flyric-forward-deployed-engagement-lead-canada"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lyric-forward-deployed-engagement-lead-canada\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flyric-forward-deployed-engagement-lead-canada"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":981647}},{"tool":"search_jobs","arguments":{"company":"lyric.tech","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":981647},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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