{"id":2384875,"url":"https://alion.io/job/m3-senior-manager-people-operations","title":"Senior Manager, People Operations","company":{"id":2085220,"name":"M3","domain":"m3as.com","url":"https://alion.io/company/m3as","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"HR","role_family":"HR","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lawrenceville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":81000,"max_usd":165000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2604},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-17T11:26:30Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-24T14:07:02Z","board_verified":true,"closed_at":null,"days_open":37,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":37},"description":"M3 (www.m3as.com) is a leading provider of hospitality-specific software solutions, delivering cloud-based tools for hotel accounting, financial reporting, labor management, payroll, and business intelligence. Built by hoteliers for hoteliers, M3 empowers hotel owners, operators, and management companies to streamline back-office operations, reduce costs, gain real-time insights, and drive portfolio performance across thousands of properties in North America and beyond.\nDescription Summary: \nThe Senior Manager, People Operations serves as a strategic and operational Peoplepartner and as a steward of company culture. This role leads corepeopleoperations, employee relations, performance management, payroll and compensation administration, culture and experiences and compliance efforts in a growing and fastpacedtechnologyenvironment. \nIf you'veoutgrown “executing the process” and are ready to own peopleprograms, lead a team, and be the person the leadership teamtrusts to run point, this is your next role. This role representsPeople Ops in cross-functional projects, system implementations, integrationworkand strategic programs. \nThis position directly manages the Payroll & People Operations Analyst and the People Generalist, ensuring payroll, benefits, HR systems, and employee lifecycle processes are handledaccurately and efficiently while maintainingstrong partnership with managers and leadership.This is a hybrid role (2 days in office/3 WFH)and reports to the EVP, People. \nEssential Duties:\nThe duties listed below are the essential functions of this position, and they may change as the needs of the company demand. All associates are expected to do what is necessary to get the work done and to cooperate fully with their supervisor’s requests for additional or altered duties.\nStrategic & Advisory HR: \nPartner with leaders to support team effectiveness, performance, and talent optimization. \nCoach managers on employee relations, development, and feedback conversations. \nLead performance review cycles and support compensation planning processes. \nBuild and maintain effective relationships with employees and managers to foster strong employee connections. \nOwn people program deployment including total rewards, talent management and learning and development initiatives. \nIdentify trends using people data and recommend improvements to policies and practices. \nServe as a trusted resource for employees, maintaining discretion and sound judgment. \nPartner with teams on workforce transformation, employee enablement, and change management programs involving AI or other emerging technologies. \n People Operations & Compliance: \nOversee payroll and benefits administration \nReview payroll cycles for accuracy and compliance, escalating and resolving exceptions the Payroll & People Operations Analyst surfaces. \nOversee leave management and employment law compliance \nMaintain and improve People processes and internal controls. \nSet direction for HRIS optimization and process enhancements, with configuration and system level execution \nServe as escalation point for complex employee relations matters. \nOversee employee onboarding and offboarding process and optimization \nCulture & Employee Experience: \nAct as a steward of company culture, partnering with executive leadership to define, model, and reinforce organizational values. \nDesign culture building programs (engagement surveys, listening sessions, focus groups) and translate findings into concrete action plans. \nTreat onboarding, performance conversations, and offboarding as culture reinforcement moments \nLeadership & Team Management: \nLead, coach, and develop the internal People Operations team by setting clear priorities, allocating resources, managing performance, and building the skills needed to deliver high-quality employee programs. \nCommunication and Change Management \nDevelop and coordinate communications supporting enterprise People strategies, programs, processes and initiatives. \nDevelop communication and change management approaches that support successful implementation and adoption. \nHelp leaders and teams understand the business rationale, expectations and desired outcomes associated with enterprise talent initiatives. \nEducation/Training/Experience: \nMinimum of 7+ years of progressive HR experience, with at least 2 years in HR Manager or Senior HRBP level role \nPrior experience managing or overseeing payroll and benefitsandHRIS systems (examples: UKG, Greenhouse, Predictive Index, etc.) \nProven experience in a highgrowth, mid-sized SaaSor technology company. \nDemonstrated ability to coach leaders, influence without authority, and drive change. \nExtensiveknowledge of employment laws and HR compliance matters. \nHigh attention to detail, exceptional judgement, and strong communicationskills (written and verbal). \nAbility to thrive in a PE-backed, fast scaling environment with evolving structures and priorities. \nDemonstrated ability to handlehighly sensitiveinformation with integrity, professionalism, and absolute discretion. \nDemonstrated ability to balance innovation with employee experience, responsible use, organizational risk, and measurable business outcomes related to AI utilization in the workforce. \nDemonstrated experience building or leading culture and engagement initiatives. \nPHR, SPHRor equivalentcertification preferred.","description_format":"text","description_chars":5380,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T20:05:26Z"}],"visa":[],"liveness":{"score":36,"band":"fade","label":"Fading","p_open":1,"p_active":0.652,"p_room":0.55,"age_days":36,"expected_fill_days":28,"reasons":["conf:0","win:tail"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/m3-senior-manager-people-operations","json_url":"https://alion.io/job/m3-senior-manager-people-operations.json","meta":{"generated_at":"2026-10-24T17:45:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25873,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2085220},"rest":"https://alion.io/mcp/rest/get_company?id=2085220"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fm3-senior-manager-people-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fm3-senior-manager-people-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fm3-senior-manager-people-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/m3-senior-manager-people-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fm3-senior-manager-people-operations"}]}