{"id":2070210,"url":"https://alion.io/job/mab-community-services-residential-coordinator","title":"Residential Coordinator","company":{"id":2342867,"name":"MAB Community Services","domain":"mabcommunity.org","url":"https://alion.io/company/mabcommunity","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Framingham, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":58565,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":58565},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Supervision","optional":false}],"status":"live","first_seen_at":"2026-10-08T06:09:58Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-18T20:47:57Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Schedule: Mon-Fri flex\nSalary: $58,565 annually\nSummary: The Residential Coordinator supervises and provides leadership for the Residential Counselors and the assigned Cluster Home staff teams. The Coordinator oversees the operation of the home and ensures quality care and operations that support person centered planning for\nall individuals. The Residential Coordinator also builds and maintains supportive relationships with community stakeholders.\nStaff and Team Leadership: provide clear and effective leadership and supervision to support and strengthen staff in their roles within the MAB community\nPersonnel\nDevelop and implement staff schedules to maintain appropriate ratios, as specified in the Safety Plan and Individual Safety Assessments. \nOversee the accurate and timely completion of residential payroll & attendance records. \nProvide training and electronic access for staff to ensure efficient and effective implementation of policies and procedures in written communication logs and via all technology tools (share point). \nConduct and follow up on annual staff evaluations. \nProvide on-call support as part of the on-call rotation team. \nParticipate in the interviewing, hiring, on-boarding and evaluating of staff. \nSupervision\nProvide 1:1 supervision with each staff member on a bi weekly or weekly basis as needed and follow up as necessary. \nConvene and facilitate monthly staff and Cluster meetings and follow up with staff as necessary. \nProvide ongoing supervision and guidance in the moment for staff. \nParticipate in crisis intervention and provide on-call back up as needed. \nQuality Assurance: Manage the house, vehicles and day to day program functions while ensuring that the medical, financial and clinical protocols are followed.\nOperations\nEnsure that food and house supplies are purchased in a timely manner. \nProvide transportation as needed and ensure that house staff have the resources to provide transportation for all participants and their activities/appointments. \nOversee daily maintenance needs and repairs for the home and vehicles. \nOrganize, update and maintain training binder including training logs. \nCompliance\nOversee house staff training and implementation of all program policies including documentation, record keeping, communication, mandated reporting, financial management, medical care, and confidentiality. \nRegulate daily financial ledgers and follow up as needed. \nAdminister and approve petty cash. \nMonitor participants’ bank accounts and follow up as needed. \nUpload monthly ledgers for each participant. \nAssist participants in paying the bills. \nReport concerns, changes and/or discrepancies to the PSD. \nMedical/Medications: Coordinate and advocate for health care services for participants.\nSupervise and coordinate medication administration practices by and with MAP staff. \nEnsure all medical appointments are made and kept, and that all the appropriate follow up happens including documentation and assessment for follow up medical care. \nCoordinate follow up with house staff, nursing and clinical team as needed. \nProvide training for staff and ensure regular body checks are completed as required. \nObtain Medication Administration Certification and dispense medication (MAP?). \nUtilize the MAP consultant/nurse as necessary and provide systems to allow staff to access MAP consultant. \nFollow MAP policies and procedures (see attached) including scheduling, audit requirements, administration of meds. \nTrain and supervise staff in MAP implementation. \nPerson Centered Planning: Model appropriate, respectful and healthy behavior and relationships with staff and participants.\nBuild and sustain an environment that supports and facilitates participants’ choices, interests, skills and needs. \nAnticipate, prepare for, attend and follow up as necessary from Case Review meetings, Quarterly Reviews and ISPs; including but not limited to data collection, progress notes and assessments. \nAdvocate for participants to ensure their high quality of life. \nCommunity Partnerships: Build and support relationships within MAB and with external community stakeholders.\nEstablish regular contact with participant’s care team and family members as outlined in the ISP. \nBuild and foster appropriate relationships with MAB colleagues, participants and community partners, including house neighbors, medical partners and others in the community who may support the MAB community and participants. \nPay: $58,565 annually\nMAB provides all training for MAP certification.\nMAB Community Services offers a comprehensive and flexible benefits package for eligible employees, including but not limited to optional health, dental, and vision insurance, a 403(b) retirement plan, Flexible Spending Accounts (FSA), and a Health Reimbursement Arrangement (HRA\nQualifications\nQualifications\nStrong interpersonal and communication skills that foster healthy relationships with MAB participants and employees. \nAnalytical reader/thinker who can understand and implement state regulations and various record keeping systems in both writing and on the computer. \nTeam player who can give and receive productive direction, use creative problem solving strategies, and provide effective leadership while motivating participants and staff. \nBachelor’s Degree and/or 2+ years of residential experience required. \nDemonstrated supervisory skills and experience are required. \nComfort with computers and ability to learn new reporting software. \nIn accordance with MAB's ADA policy, MAB will engage in an interactive dialogue with individuals to determine if the essential functions of the position may be fulfilled with or without a reasonable accommodation.","description_format":"text","description_chars":5703,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Secondary Education","Physiotherapy & 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