{"id":2087038,"url":"https://alion.io/job/macdonald-miller-director-workplace-services","title":"Director, Workplace Services","company":{"id":2449321,"name":"MacDonald-Miller","domain":"macmiller.com","url":"https://alion.io/company/macmiller","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":77,"open_postings":16,"ghost_share":0,"stale_share":0.938,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Operations","role_family":"Operations","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Seattle, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":145000,"max":175000,"currency":"USD","period":"year","gross":null,"usd_annual":175000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-11T00:00:00Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-10-23T19:37:11Z","board_verified":true,"closed_at":null,"days_open":42,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":42},"description":"At MacDonald-Miller Facility Solutions (“MacMiller”) we make buildings work better. As the Northwest’s leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial buildings. With our over 1,600 employees across 14 offices, there is a breadth and variety of work to keep you engaged and inspired.\nWe enjoy a well-respected history of exceeding our customers’ expectations and executing with distinction. Our clients trust their toughest projects with our integrated teams, including:\nNew construction - Engineering, fabrication and install of mechanical systems for new projects following lean construction practices \nSpecial projects - Retrofits and mechanical repairs for existing buildings for new efficiencies \nService - scheduled preventative maintenance ensuring tenant comfort, and 24/7 emergency response \nBuilding performance - Control systems, fault detection, energy services and remote monitoring\nPerformance Contracting -- Sustainable Solutions: Acting as the Prime Contractor, we deliver design-build energy-efficient solutions in the built environment for private and public sector clients \nPeople love to work at MacDonald-Miller, and it’s because we all share the same Core Culture Values:\n Collaboration- Diverse players, one team, a common vision. Collaboration is our foundation and critical to the success of the company. Every team member is valued and brings a diversity of strengths to help us meet our common vision.\n Dedication- We are dedicated to personal and professional excellence. We execute with distinction by doing the right thing and following through on our commitments.\n Safety- Everyone deserves a safe workplace. Safety is more than hardhats and boots, it’s an attitude and the environment we create. Every day, everyone goes home to their families.\n Community- We are proud to be part of MacDonald-Miller. We actively seek to build relationships and know each other as individuals. Together we create an environment that is welcoming, caring, and trusting.\n Innovation- We are committed to continuous,creative problem solving. Innovation is how we stay an industry leader. We always strive to challenge and better ourselves.\n Fun!- Take the work seriously, but never taking ourselves too seriously. It’s possible to be both serious professionals and good-natured people you enjoy working with. We strive to be both.\nRequirements\nDirector, Workplace Services: This Is Where You Come In\nWe’re looking for a strategic, people-first leader to take ownership of MacDonald-Miller’s physical work environment - across 16 locations in Washington and Oregon. As Director of Workplace Services, you’ll report directly to our Chief Administrative Officer and lead a team of seven people who keep our offices running, our projects moving, and our employees supported from day one to every day after. This is a high-visibility, high-impact role for someone who thrives at the intersection of operational excellence, and employee experience.\nTop Deliverables for Success\nLead the Real Estate Portfolio\nLead long-range space strategy across all leased locations - lease events, renewals, site decisions, and future growth planning.\nManage MacMiller’s commercial real estate broker relationship: RFP processes, market intelligence, letter of intent negotiation, and lease execution in partnership with the CAO.\nEvaluate and recommend site additions, consolidations, and relocations as we grow.\nGovern the Budget and Vendors\nOwn the full WPS budget (OPEX and CAPEX) - set targets, manage monthly variance reporting, and drive cost optimization.\nLead vendor strategy and contract governance for all WPS providers: janitorial, security, utilities, and beyond. Negotiate MSAs, enforce SLAs, and run business reviews.\nBuild financial business cases for capital investments and lease decisions, keeping the CAO and Finance partners informed.\nDeliver Capital Projects and Tenant Improvements\nOwn delivery of larger TI and capital projects across the portfolio - build-outs, consolidations, relocations, and major refreshes.\nDefine scope and budget with the CAO and Finance; manage design resources, general contractors, and construction teams.\nGovern budget, schedule, and change orders; negotiate TI allowances; lead project closeout and post-occupancy review.\nLead Business Continuity and Emergency Preparedness\nOwn the business continuity and disaster recovery (BCDR) program for all locations - site-level continuity plans, workspace recovery strategies, and crisis communication protocols.\nPartner with IT, HR, Marcom, and Legal on enterprise BCDR planning; lead annual testing and tabletop exercises.\nServe as the WPS incident lead during facility disruptions.\nBe the WPS Partner the Business Can Count On\nServe as the primary WPS liaison to IT, HR, Legal, Finance, and business unit leaders - aligning workplace strategy with headcount growth, hybrid work policy, and regional expansion.\nDevelop, coach, and retain a team: set goals, manage performance, and build a culture of operational excellence and employee-centric service.\nUse technology and lean practices to scale team capacity as MacMiller grows.\nElevate the Travel and Employee Experience Program\nOwn the company travel program at the governance level: set policy, monitor performance and spend via Egencia, and ensure effective traveler support.\nPartner internally to set standards across travel, internal events, office experience, and regional coordinator programs.\nEnsure a consistent, high-quality employee experience across every MacMiller office location.\nRole & Impact\nThe Director, Workplace Services is a strategic and visible leader who shapes how MacMiller’s people experience their workplaces every day. From lease negotiations to office move-ins, emergency preparedness to team celebrations, this role touches every corner of our physical operations and employee experience. Success here means our offices run smoothly, our people feel supported, our real estate portfolio is optimized, and our team is positioned to grow with the company.\nYour Background: What Kind of Person Will Thrive in This Role?\nYou Should Have:\nBachelor’s degree in Facilities Management, Business Administration, Real Estate, Construction Management, or related field; equivalent combination of education and experience considered.\n8-12+ years of progressive experience in corporate real estate, facilities management, or workplace services, with at least 3 years leading a multi-site portfolio.\nDemonstrated experience owning a large facilities or real estate budget (OPEX/CAPEX) with direct financial reporting accountability.\nProven track record managing commercial real estate transactions, including lease negotiations and tenant improvement projects.\nExperience managing FM vendors, MSAs, and SLA accountability; strong contract negotiation skills.\nFamiliarity with corporate travel program management (Egencia, Concur, or similar).\nStrong cross-functional influence and communication skills; able to partner effectively with internal customers across the business.\nExperience leading high-performing teams with a demonstrated ability to develop and retain talent.\nProficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Teams); familiarity with facilities management platforms a plus; experience using AI for process and work efficiencies.\nProfessional certifications such as CFM, FMP, RPA, or PMP preferred but not required.\nYour Colleagues Will Describe You As:\nA strategic thinker who doesn’t lose sight of the details - you can negotiate a lease in the morning and unblock a work order escalation in the afternoon.\nA trusted partner who earns credibility quickly with executives, Finance, Legal, and frontline teams alike.\nAn organized, proactive communicator who keeps stakeholders informed before they have to ask.\nA calm, decisive leader when things go sideways - whether that’s a facility emergency or a project running over budget.\nA people developer who takes genuine pride in growing the careers of the people on their team and has a fun time while doing so!\nFiscally disciplined - you treat the company’s money like your own and can defend every line of the budget.\nYou Are Motivated By:\nBuilding the kind of workplace that makes people want to come in - and proud of where they work.\nSolving complex, multi-variable problems that blend real estate, operations, finance, and people.\nLeading a team and watching them grow into the next generation of WPS leaders.\nWorking for a company that genuinely lives its values and invests in its employees.\nBeing a trusted partner to executive leadership on decisions that shape the future of the company.\nDriving operational excellence in a way that scales - so the team can keep up as MacMiller keeps growing.\nBenefits\nCompensation: $145,000 - $175,000 annually, depending on experience\nMacDonald-Miller Facility Solutions presently provides employee coverage for:\nMedical, dental, vision for employees (coverage available for dependents for shared premium).\n401k retirement plan including generous Company matching.\nVacation and Sick Compensation (PTO), and Holiday Pay\nDisability income protection including short term and long-term disability.\nEmployee and dependent life insurance.\nWellness Program.\nEmployee Assistance Program.\nWhere You Will Work\nOur Seattle HQ office (17930 International Blvd, SeaTac, WA 98188) serves as your home base, with regular travel to MacMiller’s locations across Washington and Oregon. The role is full-time, in-office. We’re easy to get to - located near major transit routes and just minutes from Seattle-Tacoma International Airport.\nEqual Opportunity Employer\nMacDonald-Miller Facility Solutions is committed to equal employment opportunities for all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.","description_format":"text","description_chars":9942,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Hybrid work","Life insurance","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Facilities Management","Construction","HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-10-08T12:48:03Z"}],"visa":[],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":1,"p_active":0.501,"p_room":0.55,"age_days":42,"expected_fill_days":29,"reasons":["conf:1","stale_co","win:tail"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":175000,"is_top_pay":false},"html_url":"https://alion.io/job/macdonald-miller-director-workplace-services","json_url":"https://alion.io/job/macdonald-miller-director-workplace-services.json","meta":{"generated_at":"2026-10-23T22:44:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5774,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2449321},"rest":"https://alion.io/mcp/rest/get_company?id=2449321"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmacdonald-miller-director-workplace-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmacdonald-miller-director-workplace-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmacdonald-miller-director-workplace-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/macdonald-miller-director-workplace-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmacdonald-miller-director-workplace-services"}]}