{"id":2032653,"url":"https://alion.io/job/mach-gsoc-engineer","title":"GSOC Engineer","company":{"id":2238233,"name":"MACH","domain":"mach.com","url":"https://alion.io/company/mach-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":8000,"max_usd":19500,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2576},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Oracle","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-07T14:51:04Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-12T03:28:53Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Job Description\nJob Title\nGSOC Engineer\nDepartment\nService Operations\nPosition Type\nFull-Time\nJob Location\nBengaluru\nShift Timings\n24*7 Shifts\nWork Mode\nWFO\nIndustry Type\nTelecom\nTravel Required\nNo\nWhy Us?\nTelarix assists mobile operators worldwide to scale their Voice, SMS A2P, RCS business messaging, and application enablement services, including cloud numbers. Telarix is committed to developing the wholesale ecosystem and connecting the world’s largest operators and their partners profitably and effectively. We provide our customers with innovative automated wholesale solutions simplifying decisions and operational tasks, allowing them to strengthen existing business and discover new revenue opportunities.\nOur success is built on diverse strengths across different teams, functions, and geographies summarised in our company values:\nOpen collaboration\nDriving innovation\nCustomer commitment\nGrowth mindset\nDeliver results.\nPlease visit our website to know more about us - https://telarix.com/\nA Day in the Life of GSOC Engineer:\nThe role will analyse and handle the incidents discovered either through standard monitoring or through external customer request as per the company process. Executives will be responsible for handling customer concerns through tickets.\nSo, how are we going to keep you busy?\nHandling the customer request via Ticketing system or Email.\nMonitor the Organisation Infrastructure and Applications via Monitoring Tools and Emails.\nFirst level support to the customer request and acknowledge the request.\nEscalate the alarms and issues on time to the next level.\nReport generation and updating to the stake holders of the organisation.\nWhat will make you eligible for this role?\nBachelor of Engineering (Electronics or computer engineer)\nExperience, that will be an advantage:\n0-1 years of relevant experience in Telecom/IT industry.\nWhat will make you the best-fit for this role?\nLinux - Basic/Intermediate Level (CLI)\nSQL - Basic/Intermediate Level \nKnowledge of Database- SQL, ORACLE \nBasic Knowledge of Telecom (GSM, Mobile Networks)\n0-1-year experience as a Tier 1/Tier 2 support engineer\nBasic Operating system, MS Office Application knowledge.\nLimitation and Disclaimer:\nThe aforementioned job description is aimed to provide an overview of the overall type and level of work being performed for this role; it shouldn't be interpreted as a complete list of all obligations, responsibilities, and qualifications needed for the job.\nIn no way does this job description imply or say that these are the exclusive responsibilities of the employee holding this position. 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