{"id":742259,"url":"https://alion.io/job/mackaysposito-branch-operations-manager","title":"Director of Branch Operations","company":{"id":720279,"name":"MacKay","domain":"gomackay.com","url":"https://alion.io/company/gomackay","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":14,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Operations","role_family":"Operations","seniority":"head","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vancouver, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":180000,"max":220000,"currency":"USD","period":"year","gross":null,"usd_annual":220000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-05-13T17:37:22Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T11:06:36Z","board_verified":true,"closed_at":null,"days_open":179,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":179},"description":"At MacKay, we believe great people are the foundation of our growth and success.\nWe are in an exciting phase of expansion, creating new opportunities for our employees to take on meaningful work, collaborate across disciplines, and build long-term careers. Whether your role is technical or part of our support services team, you play an important role in delivering high-quality work and helping our projects succeed.\nWe are seeking a driven, dedicated, and people-focused Director of Branch Operations to lead and grow our largest branch within MacKay. \nThe Director of Branch Operations provides leadership and direction for our Vancouver office, driving operational excellence, strategic growth, and employee engagement, and is accountable for contributing to the Northwest region's success. \nReporting to the Northwest Region Vice President, the Director of Branch Operations will oversee seven key leads across our multidisciplinary service teams. This is an ideal opportunity for a leader motivated to build high-performing teams, shape future strategy, and champion MacKay as a national industry leader. \nKey responsibilities:\nLeadership & Branch Office Operations\nProvide strategic leadership to align the office with company goals and values.\nFoster a positive, collaborative workplace culture that supports employee growth and high performance.\nProvide overarching support and oversight for resource allocation to ensure efficient operations.\nMentor and develop employees to maximize their contributions and professional development.\nEnsure compliance with company policies, industry regulations, and safety standards.\nBring a Southwest Washington perspective to corporate leadership on the impacts of company decisions. \nBusiness Development & Client Relations\nDevelop and maintain strong relationships with existing clients while identifying new opportunities for strategic growth.\nRepresent MacKay at industry and community events to enhance brand presence.\nSupport proposal development, contract negotiations, and pricing strategies to secure new business.\nCollaborate with marketing and business development teams to drive market expansion.\nProject Oversight & Financial Performance\nDevelop and manage the annual branch office budget\nEnsure successful project execution within scope, budget, and schedule while maintaining high-quality delivery.\nTrack performance metrics and implement strategies to improve operational efficiency.\nManage office expenses and resource utilization to optimize cost-effectiveness.\nMinimum qualifications:\nThe ideal candidate will possess the following qualifications and experience:\nBachelor’s degree in Civil Engineering, Surveying, Environmental Science, Business Administration, or a related field.\n10+ years of experience in the AEC industry, with at least 5 years in a leadership role.\nExtensive knowledge of engineering, land development, construction, land surveying or environmental consulting practices.\nProven ability to lead teams, develop client relationships, and drive business growth.\nFinancial management experience, including budgeting, forecasting, and profitability metrics.\nExcellent communication, negotiation, and problem-solving skills.\nAbility to work with all levels within the firm and build solid relationships with internal groups\nAbility to exercise influence at many levels of the organization\nPreferred Qualifications:\nProfessional Engineering (PE) license, Professional Land Surveyor (PLS) certification, or equivalent credentials preferred.\nWhy Join MacKay?\nA people-first culture\nAt MacKay, we put people first. We are committed to creating an environment where employees can grow, contribute, and do their best work. We support well-being, encourage balance, and create space for people to succeed both professionally and personally.\nMeaningful work and real impact\nOur teams take on complex infrastructure and environmental challenges that support critical systems and shape the places where people live and work. Every role contributes to delivering that work and making it successful.\nGrowth and opportunity\nWe are in an exciting phase of growth, expanding across geographies, services, and markets. That growth creates opportunities for our employees to take on new challenges, build their careers, and contribute in new ways as the company evolves.\nA strong and trusted foundation\nBuilt on more than 50 years of experience, MacKay has developed a reputation for quality work, strong relationships, and dependable results. You’ll be part of a team with a solid foundation and a clear direction for the future.\nOpportunities to share in success\nWe provide opportunities for employees to participate in ownership and build long-term financial value as the company grows.\nOur Values\nAt MacKay, our values guide how we work, collaborate, and support one another.\nHonesty. We build trust through transparency, integrity, and accountability.\nDedication. We are committed to the success of our team members, clients, and communities.\nRelationships. We foster lasting connections that strengthen our work and the teams around us.\nWho We Are\nMacKay is an infrastructure and environmental services firm built on more than 50 years of experience and a growing collective of expertise.\nWe are in an exciting phase of growth, expanding our reach, strengthening our capabilities, and bringing together talented teams across the country. That growth is creating new opportunities for our employees to take on meaningful work, collaborate across disciplines, and build long-term careers.\nEvery role at MacKay contributes to the success of our projects and the clients we serve. Whether your work is technical or operational, you are part of a team that delivers quality, builds relationships, and moves projects forward.\nWe’re looking for dedicated, talented individuals who deliver excellence, thrive in collaborative environments, and value both meaningful work and work-life balance. If this sounds like you, we’d like to hear from you. \nPlease note that the salary information shown below is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as various market and business considerations.\nUS Pay Range\n$180,000—$220,000 USD\nFull-time employees receive a well-rounded benefit package including access to our company-sponsored Medical (including an HSA High Deductible option), Dental, Vision, FSA, and Supplemental Life Insurance plans. We also offer 100% company-paid Life Insurance, Short-Term Disability, and Long-Term Disability coverage. Employees are eligible to participate in our company's 401(k) plan with up to a 4% match. Additionally, employees receive paid vacation and sick time, 11 paid holidays, and are able to participate in employee ownership options. MacKay pays for expenses associated with licensure as well as annual performance bonuses.\nEmployment requires passing a pre-employment background check and drug screen. \nAs a federal contractor, we participate in E-Verify and are proud to be an Equal Employment Opportunity Employer.\nOpen until filled.","description_format":"text","description_chars":7095,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Professional development"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Transport Infrastructure","Civil & Structural Engineering","Construction"],"lifecycle":[{"event":"open","at":"2026-09-11T12:59:21Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.258,"p_room":0.28,"age_days":179,"expected_fill_days":36,"reasons":["conf:4","stale_co","win:tail","crowd:"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":220000,"is_top_pay":true},"html_url":"https://alion.io/job/mackaysposito-branch-operations-manager","json_url":"https://alion.io/job/mackaysposito-branch-operations-manager.json","meta":{"generated_at":"2026-11-09T14:48:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20504,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":720279},"rest":"https://alion.io/mcp/rest/get_company?id=720279"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmackaysposito-branch-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmackaysposito-branch-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmackaysposito-branch-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mackaysposito-branch-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmackaysposito-branch-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":742259}},{"tool":"search_jobs","arguments":{"company":"gomackay.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":742259},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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