{"id":3744386,"url":"https://alion.io/job/mackin-talent-program-manager-scaled-regulatory-operations","title":"Program Manager, Scaled Regulatory Operations","company":{"id":3903473,"name":"Mackin Talent","domain":"mackintalent.com","url":"https://alion.io/company/mackin-talent","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"contractor","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LLM","optional":true}],"status":"live","first_seen_at":"2026-11-04T12:43:03Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-09T05:09:01Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Our client is looking for Program Manager, Scaled Regulatory Operations to join their team in Dublin for an 11 month hybrid contract (3 days in office, 2 days remote).\nThe Product & Regulatory Operations org is a vital part of Meta’s commitment to user and business safety on its\nplatforms, delivering operations for emerging and critical priorities across Meta and Global Operations and in close\npartnership with product/eng, legal and XFN stakeholders. Scaled Regulatory Operations (SRO) manages complex legal\nreporting systems and helps Meta adapt to a fast-changing\nregulatory landscape. Scaled to support billions of people, the team mitigates legal risk and ensures regulatory\ncompliance across multiple workflows, while building increasingly efficient, scalable operations.\nAs a Program Manager within SRO, you will own the program’s Supply and Demand Management (SDM) practice:\nbuilding the framework and systems that track, forecast and project SRO’s supply and demand, and translating that\ninto informed decisions on headcount and strategic vendor footprint. You will also support workflow owners and the wider program on capacity planning, data monitoring and efficiency initiatives, and regulatory reporting readiness. A\nstrong candidate will be highly effective at team collaboration, cross-functional leadership, using data to drive\ndecisions, and creating structure in new and ambiguous situations.\nResponsibilities:\nDevelop and implement a comprehensive framework and system for tracking supply and demand factors\nacross SRO, ensuring the program continues to comply with evolving regulatory standards in line with\nour SDM strategies.\nIntegrate predictive modeling techniques to improve accuracy in demand forecasting, working closely\nwith XFN partners including Data Analytics, Workforce Solutions, Workforce Planning and Vendor\nCapacity Planning.\nProvide the analysis and recommendations that support informed decision-making on headcount and\nstrategic vendor footprint - whether to hire, where to hire, and how many.\nOwn capacity planning and management and ongoing data monitoring for the program, surfacing risks to\ncoverage and tolerance early.\nDrive initiatives that improve key operational metrics such as SGA, backlog and OpEx spend through\ndata-driven insights shared with 10+ Program Managers across 20+ workflows.\nDevelop decision-support tools and dashboards that improve visibility into supply, demand, OpEx savings\nand strategic planning.\nManage interdependencies across operations and projects within the program, facilitating risk mitigation\nand removing roadblocks to keep critical delivery on time.\nWork with workflow owners and team members on strategies for executing, measuring progress and\nsharing results that enable the team to identify efficiency gains and improvements, while developing and\npartnering on upstream product-driven solutions at scale.\nSupport efforts to achieve regulatory and legal compliance, including Transparency Report facilitation\nand the tracking framework behind it.\nUnderstand Meta’s strategic, legal and compliance position and deliver outcomes that are aligned with\nour mission and recognized best in the industry.\nRequirements\n2+ years of relevant experience in operations, consulting, strategy or equivalent program management\nexperience\n2+ years of experience managing complex projects and/or programs across multiple stakeholders\nEffective critical thinking and experience leveraging data to anticipate and unblock problems and drive\nsolutions\nExperience with capacity planning, forecasting or resource management, and comfort working with\nquantitative models \nExperience in the Legal, Public Policy or Regulatory space (including operations, litigation, audit,\ncontrol/safeguard management, etc.)\nKnowledge of the intersection of legal guidance, policy and free expression on the Internet\nExperience creating solutions in new and ambiguous situations\nExperience resolving conflicts by finding win-win scenarios, identifying tradeoffs, and setting clear\npriorities\nExperience driving collaboration of cross-functional teams, coordinating and communicating effectively,\nincluding during high risk and urgent situations\nProven time-management and organizational skills, and experience working across teams and time zones\nPreferred Qualifications:\nExperience in data analytics, including building dashboards and decision-support tooling\nExperience leveraging AI/ML or LLM-based tools for forecasting, capacity planning, or operational\nefficiency\nExperience in Legal Operations or regulatory compliance operations\nExperience managing vendor capacity, outsourced delivery or BPO partnerships\nDegree in business studies, philosophy, political science, or law (will not be a practicing attorney role)\nBenefits\n\nCompetitive salary\nHealthcare contribution and inclusion in company pension scheme\nWork laptop and phone\n25 days annual leave (pro-rata) plus paid bank holidays\nExpanding workforce with potential for career progression for top 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