Instructional Designer

Position: Instructional Designer I

Location: North Bay, Ontario

Reports to: Training Manager

Direct Reports: None

Salary: $54,000 - $65,000

Purpose of Role

The Instructional Designer is accountable for designing and developing innovative learning solutions in support of MacLean products. The role will create engaging, modularized learning solutions, resources, and compelling course content for eLearning and Instructor-led training that is clearly aligned to business outcomes. The Instructional Designer will partner with management, business unit leaders, and subject matter experts to apply tested instructional design theories, practices, and methods to all training offerings.

Essential Duties & Responsibilities

• Write clear, accurate instructional content for training delivery.
• Keep learning solutions (new and revisions) up to date for accuracy and branding.
• Proactively assess and identify continuous improvements in course content, organization, and format.
• Work on multiple projects simultaneously at various stages of development.
• Escalate project issues in a timely manner to the appropriate internal stakeholders.
• Work with the department manager to develop and maintain meaningful departmental metrics, schedules, and workflows.
• Champion training and technical publications process improvement initiatives.
• Work with management to select and maintain software tools used to create and manage world-class training materials.
• Be responsible for project management while leading training activities with stakeholders.
• Examine and adapt strategies, ideas, and tools that help face the challenges and complexities of the teaching and learning processes.
• Consult with internal clients, subject matter experts, and other stakeholders to understand learning needs and define success measures.
• Maintain and incrementally improve existing training courses and materials.
• Support the launch of project implementations including tasks not found in a traditional Instructional Designer role (product photography, videography, etc.).
• Work with department management to develop and maintain online course catalog.

Qualifications

Education

• College Diploma or University Degree is preferred.
• Adult Learning & Education or Psychology is a definite asset.

Experience

• 1-2 years of experience in technical writing is required.
• Experience in designing, developing, and managing blended learning programs for internal and/or external clients is an asset.
• Experience in writing Operator’s and Maintenance Manuals and Standard Operating Procedures is an asset.
• Experience with heavy manufacturing within a mining environment is an asset.
• Experience working with a Learning Management System (LMS) is an asset.
• Experience in Project Management is an asset.
• Excellent communication skills and ability to communicate effectively with senior management.
• Knowledge and application of adult learning principles, training needs analysis, instructional design, information design, training methodologies, learning technologies, and evaluation strategies.
• Course development software experience is required (e.g., Articulate, PowerPoint).
• Strong computer skills, including proficiency with Microsoft Office
• Research and development, from reading research articles, investigating and testing educational tools, and conducting research studies.
• This is an English-language position. Bilingualism (French or Spanish) would be a definite asset.
• Possess a valid driver’s license and clean driving abstract
• Willing and able to travel domestically and/or internationally for extended durations if required (valid passports will eventually be required)

Working Conditions

• This position is full time in-office at our North Bay location.
• Office environment with access to manufacturing and underground facilities as required.
• Travel to worksites and company locations is required.
• May be exposed to noise levels that are distracting.

Planned Training

• HR Orientation
• HSE Orientation

Employment Category

• Full Time

Hours of Work:

• Day Shift
• Overtime may be necessary to meet deadlines.

About Us: Founded in 1973 in Ontario, Canada, MacLean Engineering is the world’s largest Canadian-based manufacturer of underground mining equipment. While continuing to expand both our product range and global footprint, we remain privately owned and committed to the founder’s original design principles: safety, productivity, and enduring quality. Our company delivers mobile equipment solutions for both underground and surface mining, supported by unit-of-one manufacturing expertise and a global service network.

Driven by a strong commitment to safety, productivity, and customer support, MacLean serves mining operations worldwide through branches in Canada, the United States, Mexico, Peru, South Africa, and Australia. We operate five manufacturing facilities located in Collingwood, Owen Sound, Barrie, North Bay, and Mexico, and employ over 1,000 people across six countries and four continents. The next chapters of MacLean’s mining innovation story are being written within the broad themes of electrification, automation, and digitalization of the global mining industry.

Our skilled tradespeople work in a safety-first environment to build high-quality components and equipment for the underground mining, municipal, environmental, and industrial sectors. Join MacLean and contribute to a legacy defined by innovation, craftsmanship, and meaningful impact.

This job description is not limited to those duties specifically listed and can be changed at any time in order to adapt to business demands or organizational changes.

Please note that employment with MacLean Engineering is contingent upon the successful completion of a background check conducted by our third-party provider, Sterling Backcheck. This process may include verification of employment history, education, and a criminal record check, depending on the requirements of the position. A clear and satisfactory result is required for all candidates prior to the confirmation of employment.