Service Manager

Do you want to be part of a team where people intentionally show up for each other without hidden agendas or motives? Are you looking for an organization that is generous with praise and celebrates successes? If you answered yes to both questions, then keep reading!

Who is MacLellan HVAC & Mechanical?

MacLellan HVAC & Mechanical is a division of MacLellan Services. We provide a range of services in Industrial and Commercial settings. Our expertise includes Owner Direct Service Projects, Planned Maintenance, Equipment Service, Equipment Repair, Equipment Installation, and Facility Services. MacLellan HVAC & Mechanical is Best People, Best Systems, Best Results. We are one team. We bring people together who share our values:

Trust | Integrity | Responsibility | Community | Excellence

and help them discover and achieve their potential. We do this by being accountable to each other, being open to new ideas, and taking action to improve conditions, situations, and surroundings. From our Team Members to our President, everyone has a voice at MacLellan. Our team leads us and shapes our future!

Who are You at MacLellan?

As the Branch Manager, you are part of Best People. The Branch Manager is accountable for the overall branch performance. Branch Managers grow our business by exceeding the expectations of our clients through timely project completion at the highest quality level. You utilize our Best Systems, to ensure the team has the training and tools to perform their work in a safe and efficient manner. You interact with clients to build long lasting and mutually beneficial relationships. As the Branch Manager, you achieve Best Results by engaging our team daily and challenging the status quo. Your leadership style is authentic, you see potential issues and deliver timely solutions so our clients can focus on their core business with the confidence that we have their back.

What are the skills necessary for Branch Manager success?

Excellent interpersonal and customer service skills.

Excellent team builder and visionary leader.

Excellent verbal and written communication skills.

Excellent organizational skills and attention to detail.

Excellent time management skills with a proven ability to meet deadlines.

Ability to prioritize tasks and to delegate them when appropriate.

Ability to function well in a high-paced and at times stressful environment.

Proficient with Microsoft Office Suite software or similar.

What education and/or experience are needed for success?

Bachelor's degree in relevant discipline preferred, Associates degree or continuing professional education in HVAC combined with additional relevant experience may be considered.

At least 10 years of progressive, professional experience in the design, installation, service and repair of Industrial HVAC Systems at large (250,000 sq. ft.+) customer facilities in the Grand Rapids market.

At least 2 years of experience leading or directing the work of HVAC technicians.

Business development, growth strategy, and financial performance management experience including cost estimating and P&L responsibility.

Current Type A HVAC license is desirable; but not required

EPA 608 certification is a plus.

BOMA, IFMA and/or ASHRAE association is desirable.

What can you expect in return for your commitment to MacLellan?

You can expect a culture where we make each other look great by having each other’s back. You can expect a culture where we are transparent as an organization and open with each other, always working as a team to help one another. You can expect a culture where we take our work seriously, but not ourselves. In addition to a great culture, you can expect these great benefits too!

Medical, Dental, Vision, and Life Insurance Coverage begin on the first day of full-time employment

Flexible Spending Accounts and Health Savings Accounts available

401(k) eligibility the first day of the month after your date of hire, 5% Company Match after 6 months of employment, Company match is immediately vested

Generous Paid Time Off (PTO) program that includes personal floating holidays

Paid company holidays

Optional Life Insurance available

Weekly Pay

Employee Referral Bonuses - get paid to bring your friends!

Paid Volunteer Time Off for Community Service

Come join our team and let’s build something great together!