{"id":3090897,"url":"https://alion.io/job/macmillan-people-operations-administrator","title":"People Operations Administrator","company":{"id":7318,"name":"Macmillan","domain":"macmillan.com","url":"https://alion.io/company/macmillan","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"B","score":80,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-28T05:59:10Z"}},"role":"HR","role_family":"HR","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States","New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":19,"max":26,"currency":"USD","period":"hour","gross":null,"usd_annual":52000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Microsoft Office","optional":false},{"name":"LinkedIn","optional":true}],"status":"live","first_seen_at":"2026-10-22T12:44:40Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-28T12:30:13Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we'd love to hear from you!\nAs a People Operations Administrator at Macmillan Learning, you will serve as a foundational support for our employee experience and People team operations. You will manage day-to-day HR administrative tasks, coordinate onboarding and offboarding activities, maintain accurate employee records, and respond to staff inquiries.\nWorking in close partnership with Talent Acquisition, HR Business Partners, Benefits, Payroll, and IT, you will help ensure operational consistency and accurate transaction processing across the employee lifecycle. Your focus on detail, discretion, and process improvement will help deliver a positive, reliable experience for all employees.\nWe know some talented people hesitate to apply when they don't check every box on a list. If this role has you excited and you believe you could do the work well, we want to hear from you, even if your path here doesn't match every requirement exactly. We're looking for people who care about our mission and bring their own perspective to the table. Different backgrounds, skills, and ways of working make us better at what we do. If this opportunity speaks to you, tell us how your experience and abilities could add value here. We want Macmillan Learning to be a place where everyone can do their best work and where different viewpoints are genuinely welcome, so if you're a qualified candidate, we hope you'll apply. We're looking forward to learning what you'd bring to the team.\nWhat You’ll Do\nPrepare and send approved offer letters and new-hire paperwork, track completion, and support I-9 and E-Verify processes.\nCoordinate orientation logistics, welcome communications, equipment setups, and system access for new team members.\nProcess employee changes in our HRIS, including title, manager, location, and status updates, as well as timekeeping and PTO corrections.\nMaintain accurate employee records, electronic personnel files, and organizational information, running standard reports as requested.\nMonitor and respond to routine policy and process inquiries in the People Team shared inbox, routing complex compensation, benefits, leave, payroll, and employee relations matters to appropriate specialists.\nSupport offboarding activities and coordinate necessary handoffs to IT, Payroll, Benefits, and Shared Services.\nSupport contractor onboarding, changes, and offboarding activities.\nComplete employment verification requests in a timely manner.\nAssist with recurring People & Culture programs, maintain process documentation, and support workflow testing and improvement initiatives.\nWhat You’ll Bring\n1+ years of experience in HR, administrative support, or employee services.\nStrong attention to detail and accuracy when handling high-volume, time-sensitive work.\nExcellent written and verbal communication and interpersonal skills.\nAbility to handle sensitive and confidential information with discretion.\nStrong organizational skills with the ability to prioritize multiple tasks in a fast-paced environment.\nAbility to learn policies, systems, and procedures quickly.\nProficiency with Google Workspace and Microsoft Office applications.\nPreferred Qualifications\nExperience using HRIS platforms such as Rippling, UKG Pro, or BambooHR.\nFamiliarity with I-9 and E-Verify compliance processing.\nBasic knowledge of employment laws.\nExperience supporting a hybrid or dispersed workforce.\nAssociate’s or Bachelor’s degree, or equivalent practical experience.\nSalary Range\n$19.23 - $26.44 per hour\nJob Location\nThis role follows a hybrid schedule, working out of either our Austin, TX or New York, NY office.\nPhysical Requirements\nRequires periods of close concentration. Must be able to multi-task, concentrate in an open office work environment. Must be able to work more than 40 hours per week as needed.\nBenefits Statement\nRegular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee's date of hire. Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees.\nCompany bonus plan\nMedical insurance (HSA Qualified, EPO, and PPO plan options), HSA+Employer Contribution, vision insurance, and dental insurance\nContributions to your 401(k) retirement account through Fidelity (US) / Registered Retirement Savings Plan (Canada)\nPaid time off, sick time, floating holidays, and paid holidays (Spring Reset Day, Juneteenth, Indigenous Peoples' Day, Election Day, and more)\nEmployee Assistance Program, Education Assistance Program and Commuter Assistance (for those in qualified circumstances)\n100% employer-paid life and AD&D insurance\nMental health support through Headspace\nBFW Statement\nMacmillan Learning is a privately-held, family-owned company that inspires what's possible for every learner. We envision a world in which every learner succeeds. Through our content, tools and services, we aim to make that a reality. To learn more, please visit macmillanlearning.com, join our Macmillan Community, stay connected to our Learning Stories blogs, or see us on LinkedIn, Facebook, or X. Macmillan Learning is a division of the Holtzbrinck Publishing Group, a global media company headquartered in Stuttgart, Germany.\nEEO Statement\nAt Macmillan Learning, we believe diverse perspectives and backgrounds enrich our mission to improve lives through learning. We actively seek candidates who reflect a wide range of identities, experiences, and communities. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background, geographical status and background, or any other characteristic protected by federal, state, or local law. You can read more about our Diversity, Equity, & Inclusion initiatives here.\nEmployer Classification\nThe successful candidate for this position will be an employee of Bedford, Freeman & Worth Publishing Group, LLC d/b/a Macmillan Learning. Bedford Freeman & Worth Publishing Group, LLC has developed an affirmative action program in compliance with the NY Department of Education's guidance. Portions of the affirmative action program are available for review by applicants and employees by contacting Human Resources at Macmillan Learning.","description_format":"text","description_chars":7155,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Education assistance","Equity","Health insurance","Retirement plans","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Media & Entertainment","Books","Publishing"],"lifecycle":[{"event":"open","at":"2026-10-22T14:48:06Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":21,"reasons":["conf:3","win:early","comp:junior"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":52000,"is_top_pay":false},"html_url":"https://alion.io/job/macmillan-people-operations-administrator","json_url":"https://alion.io/job/macmillan-people-operations-administrator.json","meta":{"generated_at":"2026-10-28T14:21:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19556,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7318},"rest":"https://alion.io/mcp/rest/get_company?id=7318"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmacmillan-people-operations-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmacmillan-people-operations-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmacmillan-people-operations-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/macmillan-people-operations-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmacmillan-people-operations-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3090897}},{"tool":"search_jobs","arguments":{"company":"macmillan.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3090897},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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