{"id":1433959,"url":"https://alion.io/job/macomb-county-case-specialist","title":"Case Specialist","company":{"id":1868661,"name":"Macomb County","domain":"macombgov.org","url":"https://alion.io/company/macombgov","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-07T05:47:15Z"}},"role":"HR","role_family":"HR","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":41328,"max":53454,"currency":"USD","period":"year","gross":null,"usd_annual":53454},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-22T00:00:00Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-07T18:35:46Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"As part of our total benefit package, Macomb County proudly offers medical, dental, and vision coverage, with no monthly premium to employees for single, two (2) person or family coverage. Health care, dental and vision benefits are effective the first day of employment.\nTo learn more about Macomb County benefits click here\nCLASSIFICATION TITLE:\nCase SpecialistSALARY:\n$41,328.19 - $53,454.55DEPARTMENT:\nMacomb Community ActionOpening Date:\n09/22/2026Closing Date:\n10/06/2026 12:00 a.m.FLSA Status: Non-exempt - overtime pursuant to collective bargaining agreement and/or Human Resources policy\nEmployment Relationship: Just cause subject to probationary period\nGENERAL SUMMARY\nUnder direction, provides coordination of services for clients by conducting intake assessments and interviewing clients for program eligibility. Assists with the following programs: emergency services, money management and financial literacy, weatherization assistance, transportation, food programs, housing stability and homelessness assistance programs, and utility assistance programs.\nESSENTIAL FUNCTIONS AND RESPONSIBILITIES\nProcesses applications for assistance and verify documents necessary for multiple programs.\nProvides clients with case management and follow-up to ensure self-sufficiency.\nReviews and evaluates client circumstances and documentation.\nAdvocates on behalf of low-income individuals and families, to community organizations, service providers and institutions.\nCorresponds with apartment complexes, management companies, private property owners, mortgage companies, utility companies, Department of Health and Human Services, other community partner agencies, and municipalities.\nMay conduct community outreach for programs and participate in meetings as assigned.\nMaintains accurate electronic and/or paper files by processing applications, keeps case history files current and responds to client inquiries and complaints.\nAnswers and records telephone information pertaining to crisis interventions, pre-screening of customer information, customer follow up and the completion of forms.\nMaintains knowledge of organizations that provide community services; seeks referral information using directories and resource guides.\nOperates automobile while performing assigned duties.\nPerforms related duties as assigned.\nQUALIFICATIONS\nRequired Education and Experience\nAssociate’s degree from an accredited college or university in Human Services, Social Work, Business or a related field\nOne (1) year of experience working in human services with populations experiencing poverty\nPreferred Education and Experience\nBachelor’s degree from an accredited college or university in Human Services, Social Work, Business or a related field\nRequired Licenses or Certifications\nPossession of a valid Michigan driver’s license and operable, insured automobile for authorized travel\nCOMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES\nKnowledge of:\nCommunity resources, human service agencies, programs and services available for veterans and other disadvantaged populations including homeless individuals\nVarious software and computer skills: Windows, Word, Excel and PowerPoint\nModern office procedures, methods and computer equipment\nSkill in:\nOrganizational and initiative skills, including the ability to multi-task and manage time wisely\nInterpersonal skills necessary to develop and maintain effective and appropriate working relationships\nPerforming a variety of duties, often changing from one task to another of a different nature\nPerforming basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios\nAbility to:\nMeet schedules and deadlines of the workload\nUnderstand and carry out oral and written directions\nWork independently and meet deadlines with minimal supervision\nEstablish and maintain effective relationships with staff, state and local agencies\nWork with diverse populations\nAccurately organize and maintain paper documents and electronic files\nMaintain the confidentiality of information and professional boundaries\nEffectively speak, write and understand the English language\nEffectively speak, write and understand a language other than English is preferred\nConduct oneself with tact and courtesy \nWORK ENVIRONMENT/CONDITIONS: The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job.\nN/S =Never/Seldom O =Occasionally F/C = Frequently/Continuously\nWork Environment\nOffice or similar indoor environment: F/C\nOutdoor environment: O\nStreet environment (near moving traffic): N/S\nConstruction site: N/S\nConfined space: N/S\nExposures\nIndividuals who are hostile or irate: O\nIndividuals with known violent backgrounds: O\nExtreme cold (below 32 degrees): N/S\nExtreme heat (above 100 degrees): N/S\nCommunicable diseases: N/S\nMoving mechanical parts: N/S\nFumes or airborne particles: N/S\nToxic or caustic chemicals, substances, or waste: N/S\nLoud noises (85+ decibels): N/S\nBlood Borne Pathogens: N/S\nPHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.\nN/S =Never/Seldom O =Occasionally F/C = Frequently/Continuously\nDemand:\nBalancing on even or uneven surfaces/ground: N/S\nBending (forward or backward bending at the waist): O\nClimbing up or down stairs, ladders, scaffolding and platforms: N/S\nCrawling (moving about on hands and knees). Inspecting in confined spaces: N/S\nDigging: N/S\nDriving on sealed and unsealed roads: O\nGrasping, gripping, holding, clasping with fingers or hands: O\nKneeling to work at low levels: N/S\nManual Dexterity (fine finger movements i.e., keyboard operating, writing): F/C\nLift/Carry/Move objects from one level/position to another up to 35 pounds: O\nPush/Pull objects away from or towards the body: O\nReaching overhead (arms raised above the shoulder) or forward reaching (arms extended): O\nSitting in a seated position during the task performance: F/C\nStanding in an upright position without movement: O\nWalking considerable distances in the facility on multiple surfaces: O\nRunning considerable distances in the facility on multiple surfaces: N/S\nGENERAL REQUIREMENTS AND DISCLAIMERS\nComplies with P.A. 390, as amended, known as the State's Emergency Management Act and the County’s Emergency Management resolution as well as all related plans, policies and procedures covered by these statutes.\nThe intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.\nFederal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment amongst other possible accommodations.\nGRANT OR EXTERNALLY FUNDED POSITION - This position will continue only if sufficient grant or external funds are provided.\nThis position is represented by the United Auto Workers Local 889 bargaining unit. Therefore, there may be contract language to be considered in the recruitment process.","description_format":"text","description_chars":7544,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-29T02:21:56Z"}],"visa":[],"liveness":{"score":64,"band":"ok","label":"Likely open","p_open":1,"p_active":0.715,"p_room":0.9,"age_days":15,"expected_fill_days":23,"reasons":["conf:6","win:mid","comp:junior"],"computed_at":"2026-10-07T05:47:15Z"},"pay":{"stated_usd_annual":53454,"is_top_pay":false},"html_url":"https://alion.io/job/macomb-county-case-specialist","json_url":"https://alion.io/job/macomb-county-case-specialist.json","meta":{"generated_at":"2026-10-08T01:14:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2181,"day_limit":5000,"remaining_today":2819,"minute_limit":60,"resets_at":"2026-10-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1868661},"rest":"https://alion.io/mcp/rest/get_company?id=1868661"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmacomb-county-case-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmacomb-county-case-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmacomb-county-case-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/macomb-county-case-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmacomb-county-case-specialist"}]}