{"id":3952721,"url":"https://alion.io/job/macomb-county-clinical-supervisor-crisis-services","title":"Clinical Supervisor – Crisis Services","company":{"id":1868661,"name":"Macomb County","domain":"macombgov.org","url":"https://alion.io/company/macombgov","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":4,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["West, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":73215,"max":94697,"currency":"USD","period":"year","gross":null,"usd_annual":94697},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-09T05:08:50Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T11:07:29Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"As part of our total benefit package, Macomb County proudly offers medical, dental, and vision coverage, with no monthly premium to employees for single, two (2) person or family coverage. Health care, dental and vision benefits are effective the first day of employment.\nTo learn more about Macomb County benefits click here\nCLASSIFICATION TITLE:\nClinical Supervisor - Crisis ServicesSALARY:\n$73,215.40 - $94,697.99DEPARTMENT:\nCommunity Mental HealthOpening Date:\n11/09/2026Closing Date:\n11/24/2026 12:00 a.m.FLSA STATUS: Non-exempt - Overtime pursuant to Human Resources and Labor Relations Policy\nEMPLOYMENT RELATIONSHIP: Just cause subject to probationary period\nCURRENT HOURS AND STARTING TIME: Full-time (37.5 hours per week) position. The starting time for this position is currently 8:30 a.m.\nLOCATION:http://www.mccmh.net/locations/\nGENERAL SUMMARY\nUnder direction, provides direct and indirect clinical services to individuals served, their families, and designated others. Supervises staff members and performs assigned leadership functions. Implements program components, participates in developing and evaluating program outcomes, monitors and collects data, develops statistical reports, teaches clinical methods and assists with day-to-day program operations.\nESSENTIAL FUNCTIONS AND RESPONSIBILITIES\nSupervises and supports Crisis Call Center and Mobile Crisis Services operations, including clinical oversight, staff supervision, documentation review, quality monitoring, coordination of follow-up care, and participation in accreditation and crisis system workgroups.\nPerforms advocacy services and mobilization of community resources.\nEnsures Crisis Call Center, Mobile Crisis Services, and other related procedures and operational manuals remain current and reflect best practices.\nProvides direct and indirect services, including crisis interventions, to callers, individuals served, their families, and designated others.\nParticipates in Crisis Call Center accreditation processes, including Commission on Accreditation of Rehabilitation Facilities (CARF) and American Association of Suicidology (AAS) standards.\nParticipates in Crisis Call Center workgroups at the state level, Vibrant 988, Substance Abuse and Mental Health Services Administration (SAMHSA), and 988/911 operational workgroups.\nRepresents Macomb County Community Mental Health (MCCMH) and Crisis Services in various community forums.\nProvides clinical oversight to the MCCMH Crisis Call Center and Mobile Crisis Services.\nPerforms assessment and crisis intervention, ensuring appropriate clinical intervention.\nParticipates in program evaluations, monitors documentation, and ensures metrics are maintained for both the Crisis Call Center and Mobile Crisis Services.\nProvides supervision to Mobile Crisis Services staff, including case managers, therapists, peer support staff, and Crisis Call Center workers. Supervision includes weekly or bi-weekly meetings, performance reviews, case consultations, record reviews, call monitoring for the Crisis Call Center, and regularly scheduled team meetings.\nProvides emergency support to the Crisis Call Center team and the Mobile Crisis Services team during scheduled shifts, including weekends and holidays. \nCoordinates with MCCMH direct Mobile Crisis Teams for children and adults and the Co-responder Unit to arrange next-day follow-up care and support when those teams can provide it.\nReviews clinical staff documentation for accuracy and timeliness. \nMaintains clinical and administrative record keeping. \nActs as a liaison with MCCMH direct and contract service providers, Integrated Care Organizations (ICOs), managed care providers, and community agencies to support prompt and appropriate coordination of health services.\nEnsures coordination of treatment and follow-up care for both Mobile Crisis Services and the Crisis Call Center. For Mobile Crisis Services, monitors team communications related to deployment, arrival, and clearing contacts to support staff safety and timely responses to mobile requests.\nMonitors the Crisis Call Center’s team communications related to support, staffing, and required follow-up calls. Assigns and monitors training and simulations in the Vibrant National Resource Exchange and is available to debrief with Crisis Center workers following critical calls.\nPerforms equipment and site maintenance oversight and reporting as necessary.\nMonitors and initiates action to ensure that maximum standards of efficiency and production are promoted and upheld.\nMust be available to work flexible hours and participate in on-call rotation as required. Work hours may include evenings, weekends, on-call shifts, and holidays.\nOperates an automobile to perform assigned job functions.\nPerforms related duties as assigned.\nQUALIFICATIONS\nRequired Education and Experience\nMaster’s degree from an accredited college or university in Social Work, Counseling, or Doctorate in Psychology, or a directly related mental health field \nThree (3) years of experience as a professional staff member in a community mental health setting\nPreferred Education and Experience\nFive (5) years of experience as a professional staff member in a community mental health setting\nExperience as a supervisor of professional staff in a behavioral health setting\nRequired Licenses or Certifications\nLicensed Master Social Worker (LMSW), Licensed Professional Counselor (LPC), Limited Licensed Psychologist (LLP), or Licensed Psychologist (LP)\nPossession of required state licensure appropriate to position and ability to meet privileging and credentialing guidelines\nPossession of a valid Michigan driver’s license and operable, insured automobile for authorized travel\nPreferred Licenses or Certifications\nCAADC-Certified Advanced Addiction Counselor and/or CAC-Certified Addiction Counselor\nCOMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES\nKnowledge of:\nApplicable computer applications, including electronic medical record (EMR) systems\nCommunity mental health resources\nMichigan Mental Health Code and its rules and regulations\nMental illness, developmental disabilities, and substance use disorders in adult and child/adolescent populations\nMedical necessity with mental health in-patient, developmental disabilities, and substance use disorder populations including related assessment tools\nVarious health plans and funding sources\nSkill in:\nOrganization and time management\nUsing professional judgment for the welfare and safety of our individuals served\nAssigning, prioritizing, monitoring, and reviewing work assignments\nWritten and verbal communication\nLeadership\nAnalyzing information and completing reports\nAbility to:\nCollaborative: Approaches all situations with a teamwork and solution focused mindset demonstrated through active participation in meetings, volunteering to assist teammates and other departments as appropriate. Examples include participation in internal and external committees, subcommittees, process improvement groups or other multi-organizational initiatives \nAccountable: Takes ownership and empowers others to do the same as evidenced by identifying solutions and acting on job responsibilities and organizational objectives, daily\nRespectful: Treats people with dignity while honoring individual differences demonstrated through use of positive and encouraging statements and/or interactions to, about and/or with colleagues and persons served; evidenced by supervisor observation, feedback from other department staff and leadership\nEngages effectively with diverse communities; interact with people in an inclusive manner that respects cultural and socio-economic differences\nWork in an environment which embraces the county’s Dignity Campaign\nEffectively speak, write, and understand the English language\nAbility to effectively speak, write, and understand a language other than English is preferred\nUnderstand and carry out oral and/or written instructions\nAccurately organize and maintain paper documents and electronic files\nMaintain the confidentiality of information\nWork independently\nWORK ENVIRONMENT/CONDITIONS\nThe work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job.\nN/S =Never/Seldom O =Occasionally F/C = Frequently/Continuously\nWork Environment\nOffice or similar indoor environment: F/C\nOutdoor environment: N/S\nStreet environment (near moving traffic): N/S\nConstruction site: N/S\nConfined space: N/S\nExposures\nIndividuals who are hostile or irate: O\nIndividuals with known violent backgrounds: O\nExtreme cold (below 32 degrees): N/S\nExtreme heat (above 100 degrees): N/S\nCommunicable diseases: N/S\nMoving mechanical parts: N/S\nFumes or airborne particles: N/S\nToxic or caustic chemicals, substances, or waste: N/S\nLoud noises (85+ decibels): N/S\nBlood Borne Pathogens: N/S\nPHYSICAL DEMANDS\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.\nN/S =Never/Seldom O =Occasionally F/C = Frequently/Continuously\nDemand:\nBalancing on even or uneven surfaces/ground: F/C\nBending (forward or backward bending at the waist): F/C\nClimbing up or down stairs, ladders, scaffolding and platforms: F/C\nCrawling (moving about on hands and knees). Inspecting in confined spaces: N/S\nDigging: N/S\nDriving on sealed and unsealed roads: O\nGrasping, gripping, holding, clasping with fingers or hands: O\nKneeling to work at low levels: N/S\nManual Dexterity (fine finger movements i.e., keyboard operating, writing): F/C\nLift/Carry/Move objects from one level/position to another up to 34 pounds: O\nPush/Pull objects away from or towards the body: O\nReaching overhead (arms raised above the shoulder) or forward reaching (arms extended): O\nSitting in a seated position during the task performance: F/C\nStanding in an upright position without movement: F/C\nWalking considerable distances in the facility on multiple surfaces: F/C\nRunning considerable distances in the facility on multiple surfaces: N/S\nGENERAL REQUIREMENTS AND DISCLAIMERS\nComplies with P.A. 390, as amended, known as the State’s Emergency Management Act and the County’s Emergency Management resolution as well as all related plans, policies and procedures covered by those statutes.\nThe intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.\nFederal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment amongst other possible accommodations.\nGRANT OR EXTERNALLY FUNDED POSITION - This position will continue only if sufficient grant or external funds are provided.","description_format":"text","description_chars":11179,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":true}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Government"],"lifecycle":[{"event":"open","at":"2026-11-09T05:08:50Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":17,"reasons":["conf:1","win:early"],"computed_at":"2026-11-10T06:52:35Z"},"pay":{"stated_usd_annual":94697,"is_top_pay":false},"html_url":"https://alion.io/job/macomb-county-clinical-supervisor-crisis-services","json_url":"https://alion.io/job/macomb-county-clinical-supervisor-crisis-services.json","meta":{"generated_at":"2026-11-10T15:42:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2072,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1868661},"rest":"https://alion.io/mcp/rest/get_company?id=1868661"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmacomb-county-clinical-supervisor-crisis-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmacomb-county-clinical-supervisor-crisis-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmacomb-county-clinical-supervisor-crisis-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/macomb-county-clinical-supervisor-crisis-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmacomb-county-clinical-supervisor-crisis-services"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3952721}},{"tool":"search_jobs","arguments":{"company":"macombgov.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3952721},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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