{"id":3998675,"url":"https://alion.io/job/macquarie-technology-group-data-centre-facilities-technician","title":"Data Centre Facilities Technician","company":{"id":49830,"name":"Macquarie Technology Group","domain":"macquarietechnologygroup.com","url":"https://alion.io/company/macquarie-technology-group","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Macquarie Park, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-11-09T23:16:02Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T02:32:16Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"The Opportunity\nUtilize your facilities management skills and experience and play a key role in supporting Macquarie Technology's Customer Mission Critical Services. You will play an integral part in the maintenance of facility infrastructure and in the response to any incidents related to the Data Centre facilities. This role requires shift hours to ensure coverage of our facilities.\nThe role covers the three key areas:\nContinuous proactive facility maintenance and contractor coordination,\nSupporting the Facility Manager\nResponse and Resolution of facility incidents related to Macquarie Data Centre (MDC) Facilities\n The Data Centre Facility Technician also provides the necessary support and management to ensure Data Centre access security is maintained and assist with the creation and execution of relevant work processes and procedures. The MDC Operations Team is responsible for delivering world’s best data centre services. You’ll have the opportunity to work with emerging, new technologies and products, and experience opportunities to learn and grow while being supported by a highly motivated and diverse team.\nWhy Us?\nWe're Great Place to Work Certified 2023, 2024 and 2025.\nAustralia's #1 Great Place To Work in Technology, 2026.\nFor the third year in a row, we have been named a Global Winner of the 2026 Gallup Exceptional Workplace Award!\nWe have the highest Net Promoter Score on the ASX, the World's best customer experience & crowned in 2020 at the World Communications Awards.\nYou’ll make an impact: Enjoy being part of a driven team with a collaborative culture that values decision-makers and action.\n We Invest in you: Accelerate your career through our learning and development opportunities - think Gallup strengths-based training, defined career pathways and fantastic internal mobility opportunities across the group.\nWhat you will do\nManage third party contractors during specialized facility equipment maintenance and servicing visits.\nFollow key Data Centre Facility Processes (Incident Management, Change Management, Access Management, Preventive Maintenance Plans).\nAttend major switching operations including annual mains fail simulation tests and major maintenance of the MEP.\nPerform and coordinate preventative maintenance actions to support reliable and scalable Data Centre infrastructure.\nCapacity Planning: managing and projecting the Data Centre requirements.\nReview facilities and services to meet business needs, including Rack allocation, Power Supply, Cooling Systems.\nSupport and management for Physical Access and Logical Security to be maintained.\nMaintain restricted information and documentation security as per Security Policies and Procedures.\nUnderstand IT network topologies, revenue data collection designs and software tools to ensure uptime billing processes.\nParticipate in the Change Management Process for MDC Operations.\nRespond to all Macquarie Campus reported facility and security incidents to resolve them within agreed SLA thresholds.\nUnderstand the MEP so emergency procedures outside standard SOP’s are readily applied to reduce/recover from disasters.\nAttend major switching operations including annual mains fail simulation tests and major maintenances of MEP\nSupport Sales/Technical Consultants during the pre-sale process to determine customer requirements.\nYour ideal skills and experience\nAt least 2 years hands-on shift operations experience in Enterprise Data Centres\nProven record in respect of dealing with Data Centre MEP technologies\nProven record in developing and executing Data Centre routine maintenance activity\nGood knowledge of building services (Structural, DRUPS/UPS, HV/LV switchgear, Electrical Design, Generators, Security Systems, HVAC, Fire, Security, EMS, ECMS, BMS)\nCurious, proactive and keen to “learn by doing”\nStrong communicator & team player\nFlexible, with a mission-critical 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