{"id":3207968,"url":"https://alion.io/job/macys-general-manager-starbucks-la-plaza","title":"General Manager, Starbucks - La Plaza","company":{"id":1755902,"name":"Macy's","domain":"macys.com","url":"https://alion.io/company/macys-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":100,"open_postings":1687,"ghost_share":0,"stale_share":0.073,"repost_share":0.089,"time_to_fill_p50_days":14,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["McAllen, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":72000,"max_usd":169000,"period":"year","method":"role_country_seniority_unknown","sample_n":13135},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-24T13:29:41Z","employer_posted_date":"2026-10-24","last_verified_at":"2026-11-04T20:04:44Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Be Part of an Amazing Story\nMacy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.\nJob Overview\nThe Manager, Starbucks is responsible for the overall operation and performance of the licensed Starbucks café inside Macy’s. The Manager ensures an efficient, professional, safe, and profitable business while upholding Starbucks brand standards and Macy’s Foods Division expectations. The Manager oversees daily operations, drives sales and profitability, and fosters a positive, inclusive team culture. Through strong leadership, operational excellence, and partnership with both Starbucks and Macy’s leadership, the Manager delivers an exceptional customer experience and ensures the café consistently meets brand, quality, and financial goals.\nWhat You Will Do\nOversee all aspects of café operations, ensuring a safe, efficient, and brand-right environment that meets Starbucks, Macy’s Foods Division, and Health Department standards.\nRecruit, hire, train, and develop Supervisors and Baristas, building a motivated and high-performing team.\nDeliver exceptional customer service by modeling Starbucks customer connection standards and Macy’s service expectations.\nEnsure consistent preparation, presentation, and merchandising of all food and beverage products in alignment with Starbucks standards.\nDevelop and execute schedules and labor plans that optimize productivity, control costs, and maintain excellent service levels.\nManage ordering, receiving, inventory, and invoice processing to achieve targeted food and beverage costs and stay within budget.\nReview financial reports and take appropriate action to meet sales, expense, and profit goals.\nEnsure full compliance with food safety, sanitation, and health regulations while maintaining a clean and organized café environment.\nOversee cash handling, point-of-sale operations, and adherence to all financial policies and procedures.\nBuild strong partnerships with Macy’s leadership and Starbucks District Managers to align on strategy, goals, and operational priorities.\nServe as a role model in professionalism, appearance, communication, and alignment with company values.\nFoster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. \nIn addition to the essential duties mentioned above, other duties may be assigned.\nSkills You Will Need\nOperational & Financial Management: Drive sales, manage expenses, and achieve profitability through effective scheduling, cost control, inventory, vendor management, and data-driven decision-making.\nLeadership & Team Development: Coach, train, and retain high-performing teams while fostering a positive, inclusive, and productive work environment.\nCustomer Service Excellence: Ensure the service basics of Connect, Anticipate, Personalize, and Own are met to deliver an exceptional customer experience.\nFood Quality, Safety & Compliance: Ensure excellence in food and beverage preparation, recipe execution, and adherence to sanitation and health regulations.\nCommunication, Collaboration & Strategic Thinking: Effectively communicate across teams, collaborate with store leadership, and apply creative, strategic problem-solving to drive business results.\nWho You Are\nCandidates with a High School diploma or equivalent and 2+ years of retail, restaurant, or food service management experience are encouraged to apply. Starbucks or Starbucks licensed café experience preferred. \nMust be ServSafe certified or have food handler permit as required by state or local health department. \nMust be able to successfully obtain Barista Basics, Barista Trainer, Daily Ops, and LS Leader certifications for Starbucks Licensed leaders within introductory period. \nThis role involves performing essential job functions such as communication, collaboration, and use of office and computer systems. Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.\nAble to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.\nWhat We Can Offer You\nJoin a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.\nSome additional benefits we offer include:\nMerchandise discounts\nPerformance-based incentives\nAnnual merit review\nEmployee Assistance Program with mental health counseling and legal/financial advice\nTuition reimbursement\nAccess the full menu of benefits offerings here.\nAbout Us\nThis is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.\nJoin us and help write the next chapter in our story - apply today!\nThis job description is not all-inclusive. Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.\nFOODS00","description_format":"text","description_chars":6161,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cosmetics & Makeup","Apparel & Fashion Brands","Home Textiles & Bedding"],"lifecycle":[{"event":"open","at":"2026-10-24T14:51:24Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1 · green card filings: 1","filings_12m":1,"filings_prev_12m":2,"green_card_filings_12m":1,"median_offered_wage_usd":152500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":58,"band":"ok","label":"Likely open","p_open":1,"p_active":0.779,"p_room":0.75,"age_days":10,"expected_fill_days":14,"reasons":["conf:2","velocity","win:late","comp:brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/macys-general-manager-starbucks-la-plaza","json_url":"https://alion.io/job/macys-general-manager-starbucks-la-plaza.json","meta":{"generated_at":"2026-11-05T00:28:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":663,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1755902},"rest":"https://alion.io/mcp/rest/get_company?id=1755902"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmacys-general-manager-starbucks-la-plaza"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmacys-general-manager-starbucks-la-plaza"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmacys-general-manager-starbucks-la-plaza"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/macys-general-manager-starbucks-la-plaza\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmacys-general-manager-starbucks-la-plaza"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3207968}},{"tool":"search_jobs","arguments":{"company":"macys.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3207968},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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