Fleet Acquisition and Performance Lead

Madar is a leading Saudi digital logistics platform, owned by Elm transforming transportation management across industries. It connects shippers, carriers, and logistics partners through a unified ecosystem that delivers visibility, efficiency, and automation. Madar enables seamless shipment execution, financial integration, and real-time tracking - redefining the future of logistics in the Kingdom and beyond.

Role Overview:

Fleet Management Senior Specialist is responsible for managing and optimizing the company’s fleet and transport partners to ensure sufficient capacity, cost efficiency, and operational reliability. The role focuses on fleet acquisition, onboarding, retention, pricing, capacity planning, supplier coordination, and payment follow-ups, while working closely with sourcing and dispatch teams to ensure on-time fulfillment.

Key Responsibilities:

Fleet Management & Capacity

Manage fleet capacity to meet operational demand and fulfillment requirements.

Ensure availability of vehicles and transport partners for daily operations.

Monitor fleet performance and utilization to avoid shortages or excess capacity.

Support supplier tiering and classification based on performance and reliability.

Acquisition, Onboarding & Retention

Acquire and onboard new fleet suppliers and transport partners.

Manage fleet reactivation for inactive or underutilized suppliers.

Maintain strong relationships to improve retention and long-term engagement.

Coordinate contracting and documentation with fleet suppliers.

Pricing, Margins & Commercials

Support pricing discussions with fleet suppliers to ensure competitive rates.

Monitor margins and cost structures related to fleet operations.

Align pricing with sourcing and operations strategy.

Operations Coordination

Coordinate closely with sourcing, dispatching, and fulfillment teams.

Support dispatching activities to ensure smooth execution of deliveries.

Track fleet execution and ensure adherence to SLAs and operational timelines.

Contribute to on-time delivery performance.

Payments & Documentations

Follow up on fleet supplier payments and resolve payment-related issues.

Ensure timely collection and submission of required documents.

Coordinate soft copy submissions within 24 hours and hard copy submissions within defined timelines.

Ensure documentation is complete, stamped, and compliant with internal requirements

Requirements

· 5+ years of experience in freight logistics, transportation, fleet management, supply acquisition or marketplace operations.

· Strong understanding of the Saudi freight market, truck types, key lanes, market pricing and capacity dynamics; an established transporter network is highly preferred.

· Proven ability to negotiate pricing, payment terms and capacity commitments with transport suppliers.

· Strong operational and commercial mindset with experience managing fulfillment, supplier performance and profitability.

· Data-driven and comfortable managing performance through dashboards and KPIs.

· Strong stakeholder management and communication skills; Arabic and English preferred.

Skills:

Fleet capacity planning and utilization management.

Supplier acquisition, onboarding, and retention.

Pricing negotiation and margin control.

Dispatch coordination and operational execution.

Performance tracking and SLA management.

Cost optimization and budget control.

Strong stakeholder and vendor management.

Problem-solving in fast-paced operations.

Reporting and data analysis (Excel / fleet systems).

Documentation and compliance follow-up.

Communication and leadership skills.

Process improvement mindset.