{"id":1113896,"url":"https://alion.io/job/madarplatform-b2c-sales","title":"Last Mile B2C Sales Manager","company":{"id":720379,"name":"Madar","domain":"madarplatform.com","url":"https://alion.io/company/madarplatform","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Riyadh, Saudi Arabia"],"countries":["SA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-22T13:50:16Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-17T11:11:34Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"About the Role\nMadar is seeking an experienced and results-driven B2C Sales to lead the growth of\nMadar’s consumer-focused last-mile delivery business across Saudi Arabia.\nThe ideal candidate will have 5-7+ years of solid B2C sales experience, preferably within\nlast-mile delivery, courier, e-commerce, quick commerce, on-demand delivery, or\ntechnology-enabled consumer services.\nThe candidate should have a strong understanding of the Saudi B2C market, proven\nexperience acquiring and growing a high volume of consumer customers, an established\nnetwork within relevant industries, and a strong track record in customer acquisition,\ndemand generation, sales strategy, and revenue growth.\nKey Responsibilities\nB2C Sales Strategy\nDevelop and execute the B2C sales strategy for Madar’s last-mile delivery services.\nDefine target customer segments based on customer needs, demographics,\nlocations, purchasing behavior, and delivery requirements.\nIdentify high-potential B2C segments and develop strategies to increase customer\nacquisition and revenue.\nDevelop and execute plans to expand Madar’s B2C customer base across key Saudi\ncities and markets.\nSet sales targets and develop action plans to achieve revenue and customer\nacquisition objectives.\nCustomer Acquisition\nLead the acquisition of new B2C customers through direct sales, partnerships,\nreferrals, digital channels, and other relevant acquisition channels.\nBuild and manage a strong pipeline of prospective customers.\nDevelop strategies to increase customer conversion from leads and prospects into\nactive customers.\nIdentify opportunities to increase customer frequency, retention, and lifetime value.\nDevelop initiatives to reactivate inactive customers and reduce customer churn.\nE-commerce & Last-Mile Business Development\nBuild relationships with e-commerce merchants, online sellers, retailers, social\ncommerce businesses, SMEs, and other businesses that require last-mile\ndelivery solutions.\nIdentify potential customer segments that generate recurring delivery demand.\nDevelop partnerships and commercial opportunities that can generate consistent\nB2C delivery volumes.\nUnderstand customer delivery requirements and recommend appropriate Madar\nsolutions.\nMonitor market trends across e-commerce and last-mile delivery to identify new\nbusiness opportunities.\nDemand Generation\nDevelop initiatives to generate consistent delivery demand and customer\nvolume.\nIdentify new customer acquisition channels and optimize existing channels.\nWork closely with Marketing and other teams to develop campaigns and initiatives\nthat drive customer acquisition and usage.\nMonitor acquisition performance, conversion rates, customer activity, and revenue\ncontribution.\nContinuously test and improve customer acquisition strategies.\nClient & Partner Network\nLeverage an established network within the Saudi e-commerce, retail, delivery,\nand last-mile ecosystem.\nBuild and maintain relationships with key potential customers, merchants, retailers,\nand strategic partners.\nIdentify high-value accounts and opportunities that can generate recurring delivery\nvolumes.\nLead commercial discussions, negotiations, and partnership agreements.\nMarket & Performance Management\nMonitor B2C market trends, competitor activities, customer behavior, and pricing.\nTrack key KPIs including:\no New Customer Acquisition\no Active Customers\no Customer Conversion Rate\no Delivery Volume\no Revenue\no Customer Retention\no Customer Acquisition Cost\no Customer Lifetime Value\no Churn Rate\nProvide regular performance reports, forecasts, and recommendations to senior\nmanagement.\nTeam Leadership\nLead and develop the B2C sales team.\nSet individual and team targets and monitor performance.\nCoach team members on prospecting, customer acquisition, negotiation, and\nclosing.\nEstablish a results-driven culture focused on customer growth and revenue\nRequirements\n* Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.\n* *5 to 7years of sales or business development experience in Saudi Arabia’s last-mile delivery\nmarket.\n* Proven track record of achieving sales targets and acquiring new customers.\n* Strong understanding of the Saudi market and B2C customer behavior.\n* Established network of potential customers is highly preferred.\n* Experience in *e-commerce, logistics, delivery, or technology companies* is preferred.\n* Strong communication, negotiation, and presentation skills.\n* Strong customer relationship management skills.\n* Self-motivated, results-oriented, and commercially driven.\n* Good knowledge of CRM systems and sales pipeline management.\n* Excellent command of Arabic and English.","description_format":"text","description_chars":4652,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Arabic","level":"All 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