Madhappy West Hollywood Part-Time Store Associate

WEST HOLLYWOOD PART-TIME STORE ASSOCIATE

Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces - including its permanent flagship in West Hollywood - to explore a personal expression as a means to an improved state of mind. Its own seasonal stores - with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo - are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.

About the job

We are looking to hire a part-time Store Associate for Madhappy at our West Hollywood location.

The Sales Associate is responsible for delivering outstanding customer service, driving sales, and fostering strong client relationships. This role requires a proactive and engaging individual who is passionate about fashion, understands the importance of personalized service, and thrives in a fast-paced retail environment.

Key Responsibilities

Customer Service & Clienteling

• Provide an elevated shopping experience by engaging with customers in a warm, approachable, and knowledgeable manner.
• Build lasting relationships with customers through personalized styling, product recommendations, and proactive client outreach.
• Maintain an active client book, following up with customers to ensure long-term engagement and repeat business.
• Uphold Madhappy’s brand values by creating a welcoming and inclusive store environment.

Store Operations & Merchandising

• Ensure the store remains clean, organized, and visually appealing at all times.
• Assist with inventory management, stock replenishment, and loss prevention procedures.
• Maintain knowledge of store policies and procedures to provide seamless and efficient service.

Qualifications

• 1+ year of retail or customer service experience preferred.
• Strong interpersonal skills with a passion for clienteling and relationship-building.
• Enthusiastic, proactive, and results-driven mindset.
• Ability to thrive in a fast-paced environment and multitask effectively.
• Alignment with Madhappy’s brand mission and values.

Benefits

• Welcome gift :)
• Monthly gifting of new collections
• Performance based bonus

$20.25/hr