{"id":2192738,"url":"https://alion.io/job/madiff-project-implementation-manager-and-support-lead","title":"Project Implementation Manager and Support Lead","company":{"id":4374669,"name":"Madiff","domain":"madiff.eu","url":"https://alion.io/company/madiff-2","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"unspecified","remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":103000,"max_usd":227000,"period":"year","method":"global_role_seniority_cell","sample_n":869},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Jira","optional":false},{"name":"Waterfall","optional":true}],"status":"live","first_seen_at":"2026-10-09T18:25:16Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-11T22:29:00Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"This is a remote position.\nAt Madiff, we connect top IT talent with cutting-edge companies through remote Agile teams and nearshore outsourcing. With operations in Poland, Portugal, France, and the UK, we specialize in AI, DevOps, and Cybersecurity - supporting industries like Telecom, Banking, and Hi-Tech.\nAre you an experienced Project Implementation Manager with a passion for driving enterprise-wide tool adoption and stakeholder engagement?\nWe are looking for aProject Implementation Manager & Support Lead to join our client’s team in thefinancial services industry.\nResponsibilities:\nLead onboarding and adoption ofPlanview Portfolios, ensuring compliance with governance and reporting standards\n\nProvide hands-onPPM support, including access setup, data validation, and configuration checks\n\nMonitor portfolio setup and data integrity against governance rules\n\nCoordinate with Tech Leads, Portfolio and Ops teams to identify blockers and drive tool adoption\n\nFacilitate office hours, walkthroughs, and training aligned with system behaviour\n\nOwn the onboarding and support tracker - monitor access issues, recurring questions, and lessons learned\n\nReinforcetime logging standards and ensure reporting deadlines are met\n\nCollect user feedback and support backlog prioritisation for future releases\n\nIdentify and empower team champions to ensure smooth handovers between onboarding waves\n\nRequirements\n5+ years of experience in project portfolio management, program coordination, or enterprise tool implementation\n\nProven experience in rollout, configuration, and adoption of PPM tools (Planview, Clarity, Workfront, Jira Align)\n\nStrong knowledge of time tracking, project intake, and portfolio reporting processes\n\nExcellent communication, facilitation, and stakeholder engagement skills with senior leaders\n\nAbility to manage competing priorities in a fast-paced environment\n\nNice to Have:\nExperience leading enterprise-wide PPM implementations and acting as a Product Owner or liaison\n\nFamiliarity with Agile, hybrid, and waterfall delivery models\n\nKnowledge ofCapEx tracking, resource 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