{"id":3972652,"url":"https://alion.io/job/maersk-customer-implementation","title":"Customer Implementation","company":{"id":7034,"name":"Maersk","domain":"maersk.com","url":"https://alion.io/company/maersk","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":567,"ghost_share":0,"stale_share":0.286,"repost_share":0.023,"time_to_fill_p50_days":36,"computed_at":"2026-11-10T06:52:35Z"}},"role":"HR","role_family":"HR","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jeddah, Saudi Arabia"],"countries":["SA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GMP","optional":false},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-11-08T00:00:00Z","employer_posted_date":"2026-11-08","last_verified_at":"2026-11-10T06:06:23Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Project Organization and Planning\nDevelop a clear Project Charter for approval with an understanding of the Customers / Internal’ needs for each Project based on the Solutions signed off by the Customer/internal stakeholders in part of the Opportunity win or any other assigned projects\nDrive the on-site setup and establish key operational processes readiness before Operations Go Live with internal stakeholders and Customers. It includes storage solution setup, WMS (Warehouse Management System), TMS, WCS, Business Requirements, Procurement, Testing, Recruitment, external vendors and Operational KPI activities.\nFormalize Project Team organization and work closely with Project Sponsors to achieve projects’ objectives in a timely manner. Facilitate the Project Steering Committee Meeting for projects’ critical decision-making and escalation, if any.\nDevelops and maintains project plans to include all systemic, operational, and customer requirements. Drives the tasks to ensure that each project is completed promptly and meets the company and customer expectations using the global framework\nProject Execution & Communication\nManages multiple projects concurrently and reaches out to the appropriate decisionmakers and task owners on time to keep tasks on track. Actively seeks to avoid delays to project progress by facilitating regular meetings to review project progress, open issues and risk logs with project team members.\nProvide clear project communication and publish timely weekly project status reports to all stakeholders.\nMonitor and control the project with scope change approval and timely tracking of the financial budget to ensure the project is delivered on schedule.\nPerform project lesson learned and conduct handover to Operations upon project completion.\nAdopt Maersk Project Implementation methodology, toolkits and templates to implement projects to provide clear project visibility for Global Metrics reporting and performance measurement.\nRepresents the company's interests and protects the company’s image with the customer, related vendors, and external parties. Actively builds a good rapport with customers and external stakeholders\nProvide feedback and share best practices to Region/Global for future enhancement to our Implementation Processes and tools.\nAccountable For ;\nProject Delivery on-time and in-full with successful Go Live with no critical impact to the Business\nBusiness Requirements Document (BRD) sign-off\nManagement of UAT and E2E testing\nManagement of hyper-care / ramp up phase\nFirst month review with customer and first invoice on-time and full\nComply to Commercial agreement between Maersk and the Customer to avoid the risk of liabilities.\nActive signoff on assets / services procured and cost control sheet\nConsultant For:\nGlobal Implementation Methodology\nGlobal Implementation Tools & Reporting\nVendor Management.\nLocal and International regulatory authority or standards (GMP, TAPA, FM Global, HSE, etc)\nKey Metrics :\nShared\nSuccessful Go-Live for projects within the Area/Region with no critical impact to the business.\nIndividual\nDeliver Project On-time and in full.\nDeliver Project within approved budget\nProper handover process from Solution to Implementation\nProper handover process from Implementation to Operations\nKey Interdependences:\nInternal stakeholders\nGlobal/Regional Implementation\nSales/Opportunity Owner\nSolution Design\nWarehouse System Specialist (WSS)\nOperations\nFinance\nTechnology\nProcurement (Real Estate)\nPlatform teams and technology activation\nHSSE\nExternal stakeholders:\nCustomers\nVendors\nLocal or International regulatory authority\nCritical Competencies:\nBachelor's degree or five (5) years of relevant PM experience; or a combination of education and experience.\nDisplay leadership, inspires respect and trust; mobilizes others to achieve project objectives.\nHigh energy and self-starter. Ability to operate independently and convey a sense of urgency.\nContract Logistics/Warehousing/Transport operations know-how, preferably at least 2 to 3 years relevant working experience in a warehouse.\nProblem solver\nPMP or similar project management training or certification is highly desirable\nMust have excellent communication skills; written, verbal and presentation.\nRequires advanced skills in Excel, PowerPoint, Outlook, Visio and Word\nMaersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.\nWe are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .","description_format":"text","description_chars":5216,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Sea Freight","Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-11-09T16:44:46Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":36,"reasons":["conf:0","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/maersk-customer-implementation","json_url":"https://alion.io/job/maersk-customer-implementation.json","meta":{"generated_at":"2026-11-10T15:29:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1708,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7034},"rest":"https://alion.io/mcp/rest/get_company?id=7034"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmaersk-customer-implementation"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmaersk-customer-implementation"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmaersk-customer-implementation"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/maersk-customer-implementation\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmaersk-customer-implementation"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3972652}},{"tool":"search_jobs","arguments":{"company":"maersk.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3972652},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}