{"id":2840734,"url":"https://alion.io/job/maersk-customs-operations-specialist-4","title":"Customs Operations Specialist","company":{"id":7034,"name":"Maersk","domain":"maersk.com","url":"https://alion.io/company/maersk","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":96,"open_postings":928,"ghost_share":0,"stale_share":0.373,"repost_share":0.004,"time_to_fill_p50_days":13,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12500,"max_usd":27000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-14T00:00:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-27T06:14:02Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Join the wave of growth at Maersk! We're not just a company, we're a movement. With a vision larger than the ocean, we're on a mission to connect and simplify our customers' supply chains as a true integrator of container logistics. And we need talented individuals like you to make it happen!\nAs part of our GSC Americas team, you'll be at the forefront of driving excellence across our global network, collaborating with diverse professionals, and embracing challenges that inspire growth. If you're ready to propel your career with a world leader in transport and logistics, Maersk is your destination. Embark on a journey with us - where your passion will navigate the future of global commerce.\nHere's the Deal\nWe are looking for a detail-oriented and process-driven Customs Operations Specialist to execute end-to-end customs declarations in line with country-specific requirements. This role is responsible for first-time-right processing, on-time submission, compliant order closure, clear customer status visibility, and accurate invoice-basis preparation. The successful candidate will work closely with clients, vendors, Area Function Stakeholders, Customer Experience, Operations, and Finance teams to ensure timely, compliant, and accurate customs execution.\nKey Responsibilities\nReceive and validate online and manual order requests; guide customers on mandatory documentation and timelines, and follow up on missing information.\nSet up orders in customs tools such as Applite; verify Power of Attorney, commercial agreements, service scope, including Importer Security Filing, waiver, or declaration, cash or credit terms, cut-offs, and late-filing fee applicability.\nConduct risk assessments covering commodity addressability, country or location acceptance, Denied Party List screening, and direct or indirect representation; accept or reject bookings and notify customers.\nAssign execution to internal teams or third-party agents, create and file customs declarations, submit them to authorities, and manage corrections, amendments, or cancellations upon customer request.\nProvide timely status visibility and update operational systems when clearance events occur; complete order closure and archive records in accordance with local legislation.\nUpdate Management Information System reporting and customer KPIs.\nPrepare the invoice basis and validate service charges, duties, VAT, incidental costs, vendor costs, and deferment usage.\nConfirm vendor uploads and coordinate with Finance Operations and Procure to Pay to support accurate invoice dispatch and Global Authority Matrix-approved corrections.\nApply Denied Party List screening, representation checks, and Authorized Economic Operator-aligned controls to prevent compliance breaches and penalties.\nMaintain complete and accurate order setup and documentation to support on-time service delivery and prevent revenue leakage.\nThe Basics\nYears of Experience: Minimum 2 years of relevant experience in Customs Operations, Customs Brokerage, Import/Export Operations, Freight Forwarding, Trade Compliance, or a related operational environment.\nSoftware: Intermediate Microsoft Office skills and experience using customs or billing systems such as Applite, Kewill, CargoWise One, or Global Customs Services System. Intermediate Excel skills for operational validation and reporting.\nTechnical Skills: Knowledge of customs regulations and country-specific procedures, representation models, Harmonized System classification, duty and tax determination, deferment accounts, customs documentation, and invoice-basis preparation.\nCompliance Knowledge: Experience with Denied Party List screening, Authorized Economic Operator-aligned controls, documentation rigor, audit readiness, and Global Authority Matrix processes.\nCompetencies\nAttention to Detail\nAccountability\nProcess Orientation\nCustoms Documentation Knowledge and Awareness\nContinuous Improvement Mindset\nHigh Accuracy and Process Discipline\nDeadline Management\nClear Stakeholder Communication\nException Handling and Escalation\nCustomer Centricity\nWork Mode & Availability\nThe role needs the ability to work 8-hour shifts between 5 AM and 5 PM (CDMX), with flexibility to work on holidays. Candidates must be available for a 100% on site work model.\nPlease consider that as per country regulations due to foreigners' employment legal guideline, from now on we can only consider Mexican Workers for our Americas Hub in Mexico City.\nWhat we offer\nAt Maersk, we offer exciting global career opportunities that enhance your skills through our award-winning, diversity-focused talent development programs. Our dynamic work environment keeps you energized and motivated, as you join a values-driven, diverse, and passionate team that truly supports one another. We are dedicated to fostering a culture of fairness, respect, responsibility, and care for our business and customers. With competitive compensation and benefits, our globally recognized talent policies ensure continuous investment in your personal and professional growth. We value diversity as a source of strength and are committed to helping you unlock your full potential as part of our high-performing teams.\nMaersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.\nWe are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .","description_format":"text","description_chars":6089,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Sea Freight","Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-10-19T08:53:58Z"}],"visa":[],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.693,"p_room":0.55,"age_days":13,"expected_fill_days":13,"reasons":["conf:1","velocity","win:tail","comp:junior,brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/maersk-customs-operations-specialist-4","json_url":"https://alion.io/job/maersk-customs-operations-specialist-4.json","meta":{"generated_at":"2026-10-27T09:24:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10558,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7034},"rest":"https://alion.io/mcp/rest/get_company?id=7034"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmaersk-customs-operations-specialist-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmaersk-customs-operations-specialist-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmaersk-customs-operations-specialist-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/maersk-customs-operations-specialist-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmaersk-customs-operations-specialist-4"}]}