{"id":3317807,"url":"https://alion.io/job/maersk-cx-consultant-3","title":"CX Consultant-3","company":{"id":7034,"name":"Maersk","domain":"maersk.com","url":"https://alion.io/company/maersk","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":94,"open_postings":1053,"ghost_share":0,"stale_share":0.431,"repost_share":0.004,"time_to_fill_p50_days":13,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Qingdao, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":33000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2758},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-14T00:00:00Z","employer_posted_date":"2026-08-14","last_verified_at":"2026-10-28T08:40:23Z","board_verified":true,"closed_at":null,"days_open":75,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":75},"description":"We Offer\nJoining Maersk, you will become part of the global family of the company that moves 20% of global trade every day all the way, where one of our core values is Our Employees. It goes without saying that we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.\nRole Summary\nWe are looking for high-potential junior talents or fresh graduates to join our logistics operations team.\nThis role is ideal for candidates who are eager to learn, detail-oriented, and passionate about working in a fast-paced, international environment.\nYou will gain exposure to end-to-end logistics operations and build strong problem-solving and coordination skills.\nKey Responsibilities\nSupport daily logistics operations (shipment tracking, status updates, exception follow-up)\n\nMonitor shipment progress and proactively flag risks or delays\n\nHandle inquiries from stakeholders in a timely and professional manner\n\nEnsure accurate data entry and maintain operational records\n\nFollow standard procedures to ensure compliance and service quality\n\nWork closely with team members and support cross-team coordination\n\nLearn to identify and escalate operational issues when needed\n\nWhat We Are Looking For\nStrong sense of responsibility - reliable, careful, and accountable\n\nFast learner - able to quickly pick up new systems and processes\n\nGood communication skills - clear and structured expression\n\nTeam player - open-minded and willing to support others\n\nCustomer service mindset - patient, responsive, and service-oriented\n\nBasic problem awareness - able to notice issues and seek solutions\n\nPositive and resilient attitude - willing to work in a fast-paced environment\n\nQualifications\nBachelor’s degree (any discipline; Logistics/Supply Chain is a plus)\n\nBackground inlogistics(sea/air)/supplychain or international exposure is a plus (not required).\n\nFresh graduates or up to 2 years of experience\n\nBasic English communication skills (written & reading)\n\nWhy this role is attractive\nNo strict experience requirement - strong learning opportunity\n\nExposure to global logistics operations\n\nClear growth path to senior operational roles\n\nSupportive team environment with structured training\n\nMaersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.\nWe are happy to support your need for any adjustments during the application and hiring process. 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