{"id":3249517,"url":"https://alion.io/job/maersk-lcl-operations-agent-2","title":"LCL Operations Agent","company":{"id":7034,"name":"Maersk","domain":"maersk.com","url":"https://alion.io/company/maersk","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":682,"ghost_share":0,"stale_share":0.261,"repost_share":0.001,"time_to_fill_p50_days":37,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Prague, Czech Republic"],"countries":["CZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19500,"max_usd":49000,"period":"year","method":"role_country_seniority_unknown","sample_n":30},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T00:00:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-30T07:18:44Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"We offer\nWorking at Maersk brings a unique blend of being part of a rich heritage and an enthusiastic, youthful, fast-paced logistics company. We believe in rewarding and recognizing individual performances within highly professional teams supported by our distinctive values.\nCollaborative and commercial mindsets are the key cornerstones of being a high performer in Maersk.\nAs a performance-oriented company, we strive to always recruit the best person for the job - regardless of gender, age, nationality, sexual orientation or religious beliefs.\nWe are proud of our diversity and see it as a genuine source of strength for building high-performing teams.\nAs a LCL operations agent you own and manage end-to-end customer experience within the assigned scope in LCL Product, in compliance with relevant company procedures. Strictly monitor performances through KPI’s with particular attention to Quality and Finops. You focus on engagement and development of individuals’ skills and lead the LCL Delivery Team on Maersk’s transformation journey to proactive and silos-free environment, emphasizing on digital-driven habits internally and with customers.\nKey responsibilities:\nIn this role you will:\nSupervises booking, gives quotations on LCL import and export, handles entries, completes Bill of Lading (BoL) and sea freight documents.\nSupervise the carrier booking transactions and follows the billing.\nMaintains relationships with Maersk offices at destination/origin, customers, and vendors.\nOffers assistance in the resolution of customers queries and issues, both in Czech and English.\nData processing and reports.\nWe are looking for:\nWe are looking for a quite round professional, with a good knowledge of the shipping industry, import and export, and the proper professional behaviour. Strong communication skills in Czech and English are instrumental for the role as you will talk and write with customers and internal stakeholders. Financial understanding is highly appreciated and you will have to ensure the costs and incomes are captured in the systems. Detail orientation and hands-on approach will help you solve the daily operations.\nAdditional information\nThe position is based in Prague, Czechia\nThis is a fixed term contract with a possibility of extension.\nIf you have been reading so far, we are glad to see you are interested! If you could see yourself in this role and you are keen to join our journey to become the Global Integrator of Container Logistics, we are very much looking forward to your application.\nOur recruitment process:\nIf you are a self-confident, good-mannered person with a hunter mindset, eager to go the extra mile for your customers, than we are waiting for your application. Please write it in English. As applications will be read continuously, do not wait with your application!\nMaersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.\nWe are happy to support your need for any adjustments during the application and hiring process. 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