{"id":3225214,"url":"https://alion.io/job/maersk-night-shift-multicarrier-dispatch-specialist","title":"Night-Shift Multicarrier Dispatch Specialist","company":{"id":7034,"name":"Maersk","domain":"maersk.com","url":"https://alion.io/company/maersk","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":92,"open_postings":686,"ghost_share":0,"stale_share":0.504,"repost_share":0.006,"time_to_fill_p50_days":14,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19500,"max_usd":44000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2758},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-22T00:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-27T04:02:49Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Here's the Deal\nWe are looking for a Multicarrier Dispatch Specialist to support our Landside Operations team by coordinating container movements, assigning loads to drivers, scheduling port appointments, and ensuring the smooth execution of drayage operations.\nThis role serves as a critical link between drivers, customers, terminals, and internal teams, helping ensure containers move efficiently, appointments are secured on time, and operational issues are resolved quickly.The ideal candidate is highly organized, process-oriented, customer-focused, and comfortable making decisions in a fast-paced logistics environment.\nKey Responsibilities\nAssign loads to drivers in Trinium, ensuring accurate allocation based on driver availability, equipment capacity, and operational requirements.\nSupport drivers with day-to-day operational challenges and provide real-time guidance as needed.\nGenerate daily Dispatch Reports, consolidating drayage planning activities using data from Trinium, customer reports, terminal appointments, and driver schedules.\nSchedule pickup and drop-off appointments through terminal websites and customer facilities.\nMonitor and track import and export container movements to ensure timely execution.\nInvestigate completed and pending loads to maintain operational visibility and planning accuracy.\nEvaluate driver availability and assign loads based on qualifications, equipment, and operational needs.\nCommunicate proactively with customers regarding drayage issues, appointment requirements, and service updates.\nReview and approve accessorial charges and coordinate with Settlement and Transportation teams to ensure proper billing and payment processes.\nEvaluate repair requests and determine when external repair providers are required.\nEnsure accurate and timely updates in operational systems and mobile applications.\nSupport continuous improvement initiatives focused on operational efficiency, service quality, and customer experience.\nRequirements\n3+ years of experience in shipping, logistics, transportation, dispatch, landside operations, freight coordination, or related fields.\nExperience coordinating transportation movements, container operations, dispatch activities, or carrier management.\nAdvanced English communication skills (written and verbal).\nStrong problem-solving and decision-making capabilities.\nAbility to manage multiple priorities and work effectively in a fast-paced operational environment.\nStrong customer service and stakeholder management skills.\nHigh attention to detail and process discipline.\nProficiency in Microsoft Office applications, particularly Excel.\nExperience with reporting, operational tracking, or documentation management is preferred.\nExperience with intermodal, drayage, trucking, container logistics, or port operations is highly desirable.\nSkills\nA strong process-oriented mindset.\nExcellent organizational and planning skills.\nThe ability to make sound decisions under pressure.\nStrong communication and stakeholder management capabilities.\nA proactive approach to problem-solving.\nThe ability to manage multiple movements, appointments, and operational priorities simultaneously.\nA customer-focused attitude and commitment to service excellence.\nNight Shift Schedule\nThis role is part of our dedicated night-shift operation.\nThe team operates across three night-shift schedules:\n7:00 PM - 2:30 AM\n8:30 PM - 3:30 AM\n10:00 PM - 5:30 AM\nSchedules are assigned based on operational needs, training performance, and business requirements. Team members demonstrating strong operational performance and independence may be assigned to later shift coverage.\nThe operation is structured into three pods, with each pod consisting of two team members.\nWork Arrangement\nTeam members may be required to attend the office approximately 1-2 times per month for team meetings, training sessions, or business activities.\nThe organization will transition to a 100% office presence in January 2027.\nWhy Join Us?\nYou'll be joining a dynamic logistics operation where your work directly impacts service performance, container flow, customer satisfaction, and operational excellence. This is an excellent opportunity for logistics professionals looking to build expertise in dispatch, drayage operations, container transportation, and carrier coordination within a global organization.\n*Please consider that as per country regulations due to foreigners’ employment legal guideline, from now on we can only consider Mexican Workers for our Americas Hub in Mexico City.\nMaersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.\nWe are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .","description_format":"text","description_chars":5428,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Sea Freight","Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-10-25T05:38:06Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":4,"expected_fill_days":14,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/maersk-night-shift-multicarrier-dispatch-specialist","json_url":"https://alion.io/job/maersk-night-shift-multicarrier-dispatch-specialist.json","meta":{"generated_at":"2026-10-27T05:26:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5307,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7034},"rest":"https://alion.io/mcp/rest/get_company?id=7034"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmaersk-night-shift-multicarrier-dispatch-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmaersk-night-shift-multicarrier-dispatch-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmaersk-night-shift-multicarrier-dispatch-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/maersk-night-shift-multicarrier-dispatch-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmaersk-night-shift-multicarrier-dispatch-specialist"}]}