Operations Associate

If you are seeking to be a part of a family, this is the place for you!

Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

Fulfillment & Logistics Operations Execution includes roles that manage and execute inventory, warehouse and fulfilment activities (planning and execution, distribution is covered by carrier management). Includes all kinds of warehouses like CFS, CY, inland depot / warehouses, bonded warehouses, etc. whether owned, operated or both by Maersk.

Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.

At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.

A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline.

Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor.

The job requires limited job and business knowledge at the time of hiring.

JOBSUMMARY:

TheOperationsAgent1isresponsibleforcontrollingfreightforwardingshipmentsintoandout ofthestationacrossvariousmodesoftransportationbasedoncustomerrequests.Theprimary focusisprovidingahigh-leveloperationsexcellenceandaqualitycustomerserviceexperience to all customers while maintainingstation KPI’s.

EssentialFunctions:

• Trackingandtracingoutbound shipments

• Inspectingoutboundfreight

• Contractingnewcarriersasneededandassigningcarriersandprovidingloadtenders

• Communicatingfreightstatusandanyproblemstootherstationsandcustomers,andupdatingthe system

• Providecustomerservice

• Abletoworkovertimeandweekendoncallrotations.

• Dataentryofshipmentsintotransportationmanagementsystem

• Quoting,costingandinvoicingofinternationalshipments,air,oceanandground

• Domestic airandground routing(includingCanada)

• Contractnewcarriers

• NegotiateFreight Rates

• Developcollaborativecarrierrelationships

• Assigningcarriersandprovidingloadtenders

• Findanddevelopnewlogistics/freightopportunitiesanddesigncarriersolutionsforotherPilot offices and external customers

SKILLS/COMPETENCIES:

• Multi-taskingwhilemaintainingpreciseattentiontodetail

• Excellentverbalandwrittencommunicationskills

• Mustbeabletotype35+wordsperminute

• Mustbeabletoworkindemanding,high-volumeenvironment,particularlywithemailandcalls

• Preciseattention todetail

• ProficientinMicrosoftproducts

• Mustbetechsavvy

EDUCATION:

• High schooldiploma orequivalentis required

Company Benefits:

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules (when possible)

And more!

*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Notice to applicants applying to positions in the United States

You must be authorized to work for any employer in the U.S.

Maersk Warehousing and Distribution USA LLC is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities who are applying for positions in the U.S. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

If you are interested in applying for employment with us in the U.S. and need special assistance or an accommodation to use our website or to apply for a position, or if you need a reasonable accommodation to perform a job, please contact the applicable Human Resources Department by emailing [email protected]. You may also contact the Human Resources Department by calling 844-447-7878. Determination on requests for reasonable accommodation are made on a case-by-case basis pursuant to an interactive dialogue between the applicant and the Company.

Pay Transparency Notice:

https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

#PFS

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].