{"id":1245642,"url":"https://alion.io/job/maersk-operations-support-6","title":"Operations Support","company":{"id":7034,"name":"Maersk","domain":"maersk.com","url":"https://alion.io/company/maersk","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":281,"ghost_share":0,"stale_share":0.972,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-09-28T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Elizabeth, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":72000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1078},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-25T17:31:37Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-28T23:06:02Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!\nIf you are seeking to be a part of a family, this is the place for you!\nMaersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.\nThe Operations Support is responsible for controlling freight forwarding shipments into and out of the station across various modes of transportation based on customer requests. The primary focus is providing a high-level operations excellence and a quality customer service experience to all customers.\nEssential Functions:\nRecapping shipments - ‘Recapping’ is the process that collects all transportation expenses related to a shipment, rates the shipment per the customer tariff or ad-hoc quote, and completes the accounting transaction\nAnswering Customer Service Calls\nExcellent Customer service\nQuoting, costing and invoicing of domestic shipments, air and ground \nPreparing paperwork for routing, closing out files, and sending documentation out on a timely basis \nCommunicating freight status and any problems to other stations and customers, and updating the system \nCommunicating to dispatch for customers' requested pick-ups \nAdhere to TSA /KSMS and other government regulatory compliance standards with regards to booking and routing of all shipments \nData entry of shipments into transportation management system \nUploading of Documents to Document Management System\nOther duties as assigned \nSKILLS/COMPETENCIES:\nMulti-tasking while maintaining precise attention to detail \nNegotiating abilities and able to close independently from management oversight \nMust have a financial acumen and experience with invoicing and payables \nExcellent verbal and written communication skills \nMust be able to work in demanding, high-volume environment, particularly with email and calls \nPrecise attention to detail \nProficient in Microsoft Office \nMust be tech savvy \nEXPERIENCE:\nPrevious customer service or operations experience preferred - 1 years experience \nCompany Benefits:\nMedical\nDental\nVision\n401k + Company Match\nEmployee Assistance Program\nPaid Time Off\nFlexible Work Schedules (when possible)\nAnd more!\nPay Range:\n$22-$23.50 \n*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with\nMaersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.\nWe are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .","description_format":"text","description_chars":4067,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Flexible schedule","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-09-25T17:31:37Z"}],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.379,"p_room":1,"age_days":2,"expected_fill_days":19,"reasons":["conf:22","stale_co","evergreen","velocity","win:early","comp:junior,brand"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/maersk-operations-support-6","json_url":"https://alion.io/job/maersk-operations-support-6.json","meta":{"generated_at":"2026-09-28T23:33:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1225,"day_limit":5000,"remaining_today":3775,"minute_limit":60,"resets_at":"2026-09-29T00:00:00Z"}}}