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CX Associate - German (Voice)

Magic • German • 1 day ago

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Salary

$16k per year

Location

Remote (Kosovo)also open in Brazil, Colombia, Egypt, Turkey

Employment

Freelance

Confirmed on the employer's own hiring board on Oct 12, 2026. First seen by Alion on Oct 10, 2026.

Overview

Company

Impact

Profile match

Magic

Magic is a virtual assistant company, co-headquartered in San Francisco and Manila, that matches businesses with dedicated remote executive, administrative, customer support and ecommerce assistants who work with AI tools. Founded in 2015 and backed by Y Combinator and Sequoia, it reports about 672 employees and serves mainly fast-growing US businesses, drawing much of its freelance talent from the Philippines. Its board recruits remote freelancers for roles such as bookkeepers, marketing specialists, recruiters and transaction coordinators, plus internal sales executives, recruitment associates and customer success managers.

getmagic.com • HQ: San Francisco, United States • Business Process Outsourcing (BPO) • Virtual Assistant Services • Est. 2015

Backed by Y Combinator

As a CX Associate, you are the heartbeat of a customer-centric mission. You will work alongside a high-performing Magic team to deliver a "best-in-class" experience for German-speaking customers, ensuring every interaction with the brand is seamless, empathetic, and efficient.

This is more than a support role; you will act as a vital bridge between the customers and the clinical team. For a high-performer who embodies "customer-obsessed" philosophy, this position offers a clear trajectory toward future CX Leadership opportunities within Magic.

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